I keep getting the message "a problem has caused itunes to stop working" and I cannot download my podcasts or sync all of my content
Whenever I open Itunes and try to get my latest podcasts on my Windows 7 computer, Itunes stops working I get a message like" Itunes has stopped working and Windows is checking on the problem for you". I cannot download all my content in one sitting and sync my computer to my 4th gen Ipod. I reinstalled Itunes and selected repair but am still getting the same message.
Many thanks for the thorough information, karmad.
Fault Module Name: iTunes.dll
That in particular, in conjunction with the other symptoms you've described, has me wondering about user-account-specific troubles.
I'd try checking first to see if the errors are user-account-specific or systemwide, as per:
[iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]
... and if it does turn out to be a user-account-specific, error, I'd try steadily working through the troubleshooting possibilities in the user-specific troubleshooting section of that document.
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http://support.apple.com/kb/TS3299
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I checked the smart data and these were my results:
Retracts: 10
Reallocs: 880
Pending Sectors: 0
PowerOn Hours: 40
Start/Stops: 10976
Temp: Current 30c
Temp: Min 8c
Temp: Max 53 c
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http://support.apple.com/kb/HT4137
new article on backup, updating, and restoring posted:
http://support.apple.com/kb/ht1766
http://support.apple.com/kb/HT1414
Some errors are poorly worded and inaccurate.
How to restart AMS
http://support.apple.com/kb/TS1567
I go into Services, then restart Apple Mobile, and just for good measure restart Bonjour and iPod services as well.
You could go into Programs control panel, click on Apple programs, and then on Repair.
If you still have trouble, look in Devices and Printers - USB devices, and control click on iPod USB device; also in Device Manager. Probably shows error yellow ! and "error code -10 could not start device". For that, I am not sure what to do but have it on mine and contemplating a clean install (backups are fine and Windows Easy Transfer). Was going to do that today but keeps getting later, so maybe tomorrow, and so I will know better and more.
Removing Apple Software (link from AMS article)
http://support.apple.com/kb/HT1923
Did not do me any good. -
no more details as such : It normaly happens when i try to sign into things
Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
* https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Check and tell if its working.
BTW your Flash plugin is quite older. You need to update it.
Adobe Flash Player 10.3.183.7 (2.94 MB)
* http://get.adobe.com/flashplayer/
'''=> When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Update All your Firefox Plugins
* https://www-trunk.stage.mozilla.com/en-US/plugincheck/
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Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
https://discussions.apple.com/community/itunes/itunes_match
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