I keep getting the message, an error occured while trying to access the service. I need urgent help!

Please can someone let me know how long ExportPDF will be down for. I keep getting this message and i have an urgent work task

Alice, you are very kind. I am in the Pacific NW - so PST is my time zone. It's past midnight here.
There are a few ways to contact them:
https://www.acrobat.com/misc/en/contact-support.html
or:
http://forums.adobe.com/docs/DOC-1515 if you scroll down it gives you the option...
or:
Our phone number is 800-833-6687
I apologize, I just really wanted to get this solved for you.
Please let me know the outcome.
Sincerely, Stacy

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