I keep getting the message"an error occurred while trying to access the service".  does anyone know what i need to do to resolve this problem.  I am trying to convert apdf file for msword?

I keep getting the message"an error occurred while trying to access the service".  does anyone know what i need to do to resolve this problem.  I am trying to convert a PDF file for ms word?

Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

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