I keep getting the message that apple id is dissabled,when i try to purchase

why do i keep getting the message that my apple id has been dissabled, and i cannot find out why in the support section

I have the same issue... Any advice?

Similar Messages

  • I keep getting the message your apple Id is disabled when I try to download something I have already changed my password

    I keep getting message your apple I'd is disabled when I try to download anything, I have changed the password and it still does this what do I do? By the way how do I know which os I am using? Thanks

    I take it that this is on an Ipad. I had just about the same problem, you could reset your password, but then again, you must apply the new password in the ITune's Store. Tap settings, "about" to check your firmware. Also to set the new password for the Store, tap  Settings, Store, then tap Apple ID: a small pop up will show, here tap View Apple ID and input your new password.  

  • TS2986 I keep getting the message that my HD is full, when I run the disk utility it appears that over 400 GB are in the "Other" section, how can I access that area to clean up?

    Please help me to figure out how to clean up my HD. When I run the disk utility I get the following view:
    As you can se 467.79 GB are in the "Other" section, but I cannot find a way to get to that and clean it up, please anyone out there How can I clean that up?

    First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free for normal operation. You also need enough space left over to allow for growth of your data. Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space. Proceed further only if the problem hasn't been solved. ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root. Back up all data now if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup. Launch the Terminal application in any of the following ways: ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens. After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
    I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal.

  • Why do I get the message "your apple ID is disabled" everytime I try to purchase an app online on App Store?, Why do I get the message "your apple ID is disabled" everytime I try to purchase an app online on App Store?

    I've tried to purchase iWork apps but fails everytime I try to do so with the message saying my Apple ID is disabled or there is "error" in the App Store.

    Hi ...
    Use the iForgot link to reset your Apple ID acount here.

  • I am trying to download itunes but I keep getting the message  that apple application support was not found and that I need it for itunes helper. It tells me to uninstall then reinstall but that does nothing. How can I get itunes to work?

    I need to downlad iTunes for my iPod Touch to work, but I can't dowload iTunes without apple application support. How can I get apple application support or is there any other way to download iTunes?

    Hi marian289,
    Thanks for using Apple Support Communities.  This article has steps to thoroughly remove and reinstall iTunes that may help:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • HT4623 Cannot sign in on my iPad with Apple ID and password.  Everything is correct, but I keep getting a message that an error occurred during activation.  Try again.

    Any help?  I am unable to change my settings because my iPad is not recognizing my Apple ID and password.  Everything is correct,but I keep getting the message that an error occurred during activation.  Try Again.
    Thank you!

    Try this. Go to Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also correct.

  • I am getting the message that my account is disabled when trying to download apps

    I get the message that my account is disabled when I try to download or updat apps

    ps  it wasnt about the above issue it was about just the 1 i stated. your guess isnt educated at all tho re it, u should research it b4 u try to answer.  theres no reason 1 3g works fine to post to fb but another wont

  • HT5622 When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

    When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

    You are logging in iCloud for the first time. In this case, first you need to log in iCloud on an iPhone, iPad, iPod touch or Mac. See > http://www.apple.com/icloud/setup
    If you have not got a device to set iCloud up, you cannot use it. You can only use iCloud on your PC if you have got an Apple device

  • I am so confused.  I just downloaded Itunes.  I set up an Apple ID with a password.  Now I want to purchase a song.  I can't do it.  I keep getting the message: This Apple ID has not yet been used with the Itunes Store.  What am I doing wrong?

    I am so confused.  I just downloaded Itunes.  I set up an Apple ID with a password.  Now I want to buy a song.  I can't do it.  I keep getting the message: "This Apple ID has not yet been used with the Itunes Store.  What am I doing wrong?

    You haven't opened an account with that Apple ID in iTunes. Open iTunes and log in. A dialog will appear in which you need to enter your Apple ID and/or password. Below it you should see a link for creating a new account. Click on that link to get started.

  • I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's.  Why?

    I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's.  Why?
    I've completely uninstalled iTunes per the support instructions and reinstalled.  But I still get the error message each
    time I click on the iTunes icon.  I went into iTunes support and searched for registry settings and got an error message 404.
    It was no help.

    Hey JWeaver208,
    Thanks for the question, and great troubleshooting so far. If you continue to see this message after uninstalling and re-installing iTunes, you may need to install the device filter in the Windows registry, as outlined in this resource:
    iTunes for Windows: "Registry settings" warning when opening iTunes
    http://support.apple.com/kb/TS3299
    Thanks,
    Matt M.

  • I keep getting the message that my start up disc is almost full, what can I do?

    I keep getting the message that my start up disc is almost full. What can I do?

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
    iPhoto ▹ Empty Trash
    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
    See this support article for some simple ways to free up storage space.
    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
    Proceed further only if the problem isn't solved by the above steps.
    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
    Back up all data now.
    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
    When you're done with the app, quit it and also quit Terminal.

  • I keep getting the message that my startup disk is full, yet I have about 300GB of space left on my HD?  Any solutions for fixing this problem?

    I keep getting the message that my startup disk is full, yet I have almost 300GB left on my hardrive.  I have emptied the trash on my desktop and in iPhoto, and I have removed unnecessary programs.  The only way I can get the message to go away is to restart my computer.  If I let the computer go to sleep, I get the message back when I start using it again.  Any suggestions?

    Mountain Lion Recovery
    Boot up from your computer by holding down the command+r keys.  This will take you to the recovery drive.
    Select Disk Utility & hit Return. 
    In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
    =======================
    Empty the trash in the Dock as well as iPhoto’s trash!
    Open up your application folder & go through all your apps.  Trash all the apps you no longer want and/or use.
    An easier way to do this is to open the Application folder in list view & press the Command+j keys.
    In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.
    Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
    Get rid of all your photo files you don't want and/or need.  Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.).  Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular  FREE  storage sites.
    Get rid of all your video & music files you no longer view and/or listen too.  Especially, if you already have the actual CD/DVDs or you can later redownload from a website.  Or transfer them all to a FREE video/movies and/or music storage site.
    Use Spotlight to make sure you got rid of everything.  You can even trash directly from Spotlight!  Better yet, download this FREE software called Find File.  This app puts Spotlight to shame (works w/Mountain Lion).
    Drag what you don't want and/or need to the trash.  Better yet, download this neat little shareware app *demo* called AppZapper.  It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
    Another software that does the above is AppDelete.  Best of all this software is free!
    Burn what you want and/or need onto CDs or DVDs. Not everyone has the  luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”
    Dropbox is a free storage utility to check out.
    You can check with your ISP to see if they offer *free* storage space.  Most if not all do now-a-days.   There are thousands if not millions of *free* storage facilities on the web also.  Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.
    Check for duplicate fonts.
    Applications>Font Book
    Select “All Fonts”
    If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
    To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
    Edit>Resolve>Duplicates.
    What the above does is turns off the duplicates & multiple version fonts.  Not delete them.
    More than likely the “extras” were installed by other programs and/or other users.
    Clear out font caches
    Use FontNuke.  It does all the work for you.  And, best of all it’s *FREE*.
    Printer Drivers
    Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
    HD>Library>Printers Folder
    If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
    Garage Band
    Has about 1GB of loops stored.  Get rid of some some them.  You surely don’t use, like and/or need them all.
    HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
    Or just get rid of the Garage Band app altogether if you don’t use it.
    Get rid of extra languages
    Strip your computer down to your “native” tongue.
    You can do this with a *FREE* utility called Monolingual.  Another app that apparently does all the work for you.  I’ve never used it.  However, a lot of users here swear by & recommend it highly.
    However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
    Other Resources:
    HD Space Checkers:
    Disk Inventory X (FREE)
    WhatSize (SHAREWARE)
    OmniDiskSweeper (FREE)
    GrandPerspective (FREE - donation)
    Mac Performance Guide
    Slimming your hard drive
    Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.

  • HT1918 Trying to edit my payment info.  I keep getting the message that my number is not valid for the type of card I have selected.  I have a VISA card.  I have typed in the number 4 times, but same message pops up.

    Trying to edit my payment info.  I keep getting the message that my number is not valid for the type of card I have selected.  I have a VISA card.  I have typed in the number 4 times, but same message pops up.
    Thoughts?

    You are probably entering your Visa's security code incorrectly.  Here's how to find it:
    http://support.apple.com/kb/HT3541

  • HT4009 I cannot make an in-app purchase in War of Clans.  Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store."  I have followed the help message in the "settings" area repeatedly.  I can connect to store other

    I cannot make an in-app purchase of gems in War of Clans.  I keep getting the message that I "cannot connect to ITunes store."  I have followed the help message in the in-game settings a number of times, to no avail.  I can connect to the Store in every other area of my IPad.  Suggestions please?  Thanks!

    Kaitlyn255 wrote:
    I've been trying to complete an in-app purchase within the game "Nemo's Reef"
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I purchased a tv show and keep getting the message that it wasn't copied becasue it can not be downloaded to either my ipod or my iphone. What do i do \?

    I purchased a tv show and keep getting the message that it could not be copied to either my ipod or my iphone.  What do I do ?

    What is the exact errror message?  Was it similar to the one in this Apple support document?
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    B-rock

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