I keep getting the message you can't sign in. I have an IMAC and a laptop. I signed out of my original laptop that had the program for a week. Computer was in the shop for a week, prior illustrator worked.
I have an IMAC and a Laptop. Adobe Illustrator was originally on an old computer. I signed out of that . Illustrator worked until I took my IMAC into the shop to be repaired. Now I am getting the Can't sign in message. It worked this afternoon after I contacted support and now it is not opening again.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
If this doesn't help:
which version?
which system?
what did they do at the Apple Store?
Similar Messages
-
I have a new ipad and have used the community to answer questions for myself. Your help has been great! I don't know how you got my sailsalot name from my Skype account but I signed in with you as "gags76" and got help with my new ipad. I discovered I used a different Apple id and password on my ipad from my computer (imac) and changed that. My e-mail is **********. Could you email me if there is something I should do at my end. I have to use itunes to sync with my ipad so I have been going back and forth between the two. Should I sign in with my proper Apple id on my ipad?
<E-mail Edited by Host>sailsalot wrote:
I have a new ipad and have used the community to answer questions for myself. Your help has been great! I don't know how you got my sailsalot name from my Skype account but I signed in with you as "gags76" and got help with my new ipad. I discovered I used a different Apple id and password on my ipad from my computer (imac) and changed that. My e-mail is Could you email me if there is something I should do at my end. I have to use itunes to sync with my ipad so I have been going back and forth between the two. Should I sign in with my proper Apple id on my ipad?
Yes -
New MacPro 10.9.4 purchased three weeks ago included Keynote. App worked fine. New update for Keynote was released August 21. Just downloaded the 6.2.2 update. Tried to launch app and now get error message "You can’t open the application “Keynote.app” because PowerPC applications are no longer supported." Confused as to why it worked prior to update. Nothing else has changed. No issues with recent iMovie, Pages or Numbers updates. Any ideas?
I tested this:
Reinstalled Aperture 3.1 from the Trial Installer.
In some way it seems to be working. But the whole thing is a scary Chimera.
It can create an Aperture library. I can import and edit images, even in Graphic Converter ias an external editor.
But the Media Browser does not show the aperture Library that I created.
The versioning is inconsistent. The library appears as an Aperture 3.4 library in the Finder. Aperture 3.5 seems to be able to read this library and to upgrade it to 3.5
The Applications folder is showing the application as version 3.4 and as compatible. Spotlight is showing it as illegal.
When opening the chimera Aperture, I see plenty of warnings in the Console window:
An Aperture "Hang" report
xpcproxy assertion failed
com.apple.IconServiceAgent: main failed to composite image
quicklookd: Warning
and more ... the hang was critical. I had to force quit Aperture more than once.
So be careful. I would not trust any important Aperture library to this patched application, without testing thoroughly. Be careful with your precious photos. -
What can I do to update iphoto app I keep getting this message:
'You cannot update this software since you have not owned the major version of this software?.Going from iPhoto v 8.x.x to V 9.x.x is called an upgrade and requires the purchase of iPhoto 9.
To go from v 8.1 to v 8.1.2 is an update and is free.
OT -
I get the message "You can't open the application iPhoto because it may be damaged or incomplete." This is a currently support iPhoto'11. Purchased and installed prior to OS X Lion upgrade. Was working, and now it is not. What might have happened? I saw that Apple updated iPhoto in the App Store, but that is not where I purchased this. I tried Software Update, but it said all the software was up to date.
Suggestions?GrandmaGG wrote:
I get the message "You can't open the application iPhoto because it may be damaged or incomplete." This is a currently support iPhoto'11. Purchased and installed prior to OS X Lion upgrade. Was working, and now it is not. What might have happened? I saw that Apple updated iPhoto in the App Store, but that is not where I purchased this. I tried Software Update, but it said all the software was up to date.
Suggestions?
Do you have iLife '11 Discs or did you download it from the App Store? -
I purchase a new album on my phone but then cannot download it to my laptop - I get the message:
"You can use iTunes Match on this computer with just one Apple ID every 90 days. All I can think is that the problem stems from purchasing a mobileme family & some of the music being my daughters. (she is 9 & I need to be ble to listen to more than Katy Perry & Justin Bieber) Please help! :-(Welcome to the Apple Community.
Youll get that message when you change the iTunes account you are logged into, you can't keep changing it. -
I have iPhoto v 9.1.4. Update available is 9.4.3. I keep getting this message: "You have updates available for other accounts. To update this application, sign into the account you used to purchase it". I have done this and I keep getting the same message over and over again. Please help me!
Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in this Apple Support article.
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
9. Contact Account and Billing Support. -
when i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
I am running Lion (OS X 10.7.4) and trying to reinstall iLife06, a .mpkg file, using Installer.app. I get a message "You can't open the application iLife06.mpkg because PowerPC apps are no longer supported." Is there a work around?? Thanks in advance for any help that can be provided.
The only workaround would be to purchase the current version of iLife apps from the App Store.
Lion doesn't support the old PowerPC architecture anymore, which is what iLife '06 was written for.
If the internal apps are universal, right-click on the mpkg and choose Show Contents. Then, dig through and run the specific installer package for each application. -
HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
ThierryWelcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge -
Once with a Brazilan app there was the message: you can't buy this app in this Istore, gange store and after that there was a pop-up with change store. Now everything in the store is in Portugues and not anylonger in Dutch. But if I want to download a Dutch app it says: you can't buy this app in this Istore chage store, but then there is no way to change store. How can I cange store and where do I have to change it?
Try going to the bottom of the Featured tab in the App Store app on your phone and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select the Netherlands.
-
I keep getting this message: Mail can't connect to the account: "Sbcglobal". Enter the password... So I do and it opens up, but later it will happen again. It's not earth-shattering, but I keep having to stop what I'm doing to get rid of the annoying bouncing Mail icon.
If your password is accepted, and Mail connects to the account, but you're prompted for the password repeatedly, take each of the following steps that you haven't already tried. Note: these steps don't apply if the server rejects the password. That's a different problem.
Step 1
When prompted for the password, check the box marked Remember this password in my keychain.
Step 2
Check that the keychain is working.
Step 3
Check that the default keychain is unlocked. -
When trying to sign in to iCloud from my PC I get the message "You can't sign in because of a server error".
This happens on both my Lap Top and Desk Top computers both running Windows 7.I also have the same problem. I've tried all fixes listed in other forums and nothing works. Running windows Vista 32 bit. Any working solutions yet? Tried every solution listed for the cmd prompt. Turned off antivirus and spyware. Rebooting about 100 times. Nothing works.
-
I am trying to install Final cut pro 5 studio V1.0.1 (2005) on OS X lion. I get a message "You can't open the application final cut studio.mpkg because power pc application are no longer supported. My computer is New. Is their a link I can go to get tech support?
You won't find any help at tech support ... other than telling you the facts: Intel processor Macs require FCP 5.1 or higher. FCP 5.0 and earlier were written for PowerPC processor Macs, long before Apple switched to using Intel processors.
And then there's the issue of the OS. OS 7 will allow FCP 7 (and sometimes even FCP 6) to work OK, but versions earlier than that have spotty operation on Lion.
Here's a brief history of full FCP versions and recommended OS compatibility:
* = requires PPC ** = works with both PPC and Intel *** = require Intel
FCP 1.0* OS 9
FCP 2.0* OS 9
FCP 3.0* OS 9, OS 10.1, OS 10.2
FCP 4.0* OS 10.2, 10.3
FCP 4.5* OS 10.3
FCP 5.0* OS 10.3 (OS 10.4?)
FCP 5.1** OS 10.4, 10.5
FCP 6.0** OS 10.4, 10.5, 10.6 (OS 10.7?)
FCP 7.0*** OS 10.6, OS 10.7
FCP-X*** OS 10.6, OS 10.7
Essentially, you have a newer Intel processor Mac with a new OS and very old, incompatible software. You might be able to find a used version of Final Cut Studio 3 on sites like ebay or craigslist as it is no longer offered by Apple as an upgrade.
Alternatively, you could purchase and download FCP-X, but it is an entirely different application, sharing virtually nothing with previous versions of FCP.
-DH -
I'm trying to install CS2 on a mac OS X version 10.9.4. When I try to open the installer file I get a message "You can't open the application Adobe Installer because PowerPC applications are no longer supported. Does anyone know what I should do?
It means what it says - it's not compatible with modern Macs. You need to buy a current version.
Mylenium -
What can I do?
I try to install i cloud on my new HP desk top and i get the message"you can't sign in because of a server error"I also have the same problem. I've tried all fixes listed in other forums and nothing works. Running windows Vista 32 bit. Any working solutions yet? Tried every solution listed for the cmd prompt. Turned off antivirus and spyware. Rebooting about 100 times. Nothing works.
Maybe you are looking for
-
Hi all, I'm new to Apex. I'm having a problem when I want to download a CSV report from an interactive report, the thing here is that the interactive report has this SQL query code in its region source: select APEX_ITEM.SELECT_LIST(1,'Y','Yes;Y,No;N'
-
How to check my RAC private interconnect working properly?
All, Is there any way to check whether my RAC private interconnect is working properly or not? Thanks, Mahi
-
System Preferences unexpectedly quits when attempting to access "Users and Groups". Report pasted below. This is the 3rd attempt to resolve the crash through Apple discussion. I have removed the .plist file and that has not resolved the problem. Proc
-
Can't open PDF with newest version of reader says it's not supported?
Can't open PDF with new version says it's not supported?
-
Hi Experts, CLIENT IS USING LEGACY SYSTEM CURRENTLY. Currently the client is having FY from Feb - Mar. Now they are planning to streamline there process with standard and make FY from Apr - Mar. Now for FY 2007 employee has paid ITax upto Feb. In FY