I keep getting the same message about my computer not being authorized (when it is) when syncing my iPod. How can I get my purchases on my device?

My new computer has Windows 8 and so far I did not see any solution for that.Please help me get my purchases on my iPod!

The problem you are facing is basically a conflict of apple id authorisations. Some of the apps on your ipod were downloaded using one apple id that you created sometime earlier and recently you probably created another apple id to download some apps. This conflict between the two apple id;s is what is preventing your computer from syncing with your ipod and you will consistently get the message saying that your computer is not authorised. To correct this problem you need to authorise your computer with both or all the apple id's that you created ie the current one and the past one's that you created sometime in the past.
So click on the 'Store' button on the main menu bar on itunes and then click 'Authorise this computer' you will get a pop up window asking you to enter your apple id and password complete the process for both or all your apple id's separately each time. Once your computer is authorised for all the apple id's you created you will have no problem syncing your I POD. This is the only way to solve this issue as the conflict is with the authorisation in thr system software which checks every app or download with the actual apple id you used when downloading the app.
This will resolve the conflict and it will work.

Similar Messages

Itunes keeps telling me "the registry setting for importing and exporting and burning cds are missing" reinstall itunes. I have reinstalled itunes about 30 times and still get the same message. I do not have another cd burning software loan

I keep getting the message "the registry settings for importing and exporting and burning cds are missing. Please reinstall itunes. This may be the result of other cd burining software on your computer" I do not have another CD burning software on my computer and have reinstalled itunes about 30 times and still get the same message and am not able to burn CDs. All of my drivers and firmware are up to date. Please help

Check out this Apple article -> iTunes for Windows: "Registry settings" warning when opening iTunes
The article will walk you through reinstalling iTunes and then checking for or creating device filters. Did it help? Did you run into any problems?

I keep getting a message about my phone number being used for iMessage on a new iPhone. How can I see what devices are using my iMessage account and phone number?

The message "Your phone number is now being used for imessage on a new iPhone" Keeps appearing on my macbook pro. It also says "If you just activated iMessage on a new iPhone, you can ignore this alert." But the only option is to ignore the alert, because the only thing I can do with it is click "ok" and dismiss it. Is there a way I can look at a list of the devices using my iMessage account, and if there are devices that I don't recognize on that list, how can I block them from using my account?

Hi If you have another Apple device check on that screen & accept. Cheers Brian

On opening after "sleep" I get a pop up saying "disc was not ejected properly etc. Going on for months! How can I get rid of it, please? Peter

On awakening iMac after sleep, I get a pop up saying "The disc was not ejected properly....." etc. Presumably this was a disc of photos or a slideshow I had put onto a disc at some time past. This has been going on for months. I have inserted and ejected thru Finder all the discs I have, and still it persists. Any ideas of how to get rid of it, please?

phillashby, if you just upgraded ML to 10.8.5 then the problem may be caused by a bug in the upgrade. If you look around the forum other people are having the same problem after going to 10.8.5
I recently upgraded to OS 10.8.5 and now when my iMac (late 2012) wakes from sleep I get the error mesage that my Lacie external thunderbolt raid drive has been ejected improperly. Then it reconnects right away. I will stay away from the sleep mode for the moment.

I have macbook pro. The pinch open and close is not working in firefox 4, but works in safari. How can I get that feature back

To find pinch open and close and how it works in macbook pro go to the apple icon. Open system preferences and the choose trackpad. Each item is illustrated.

You can restore the zoom feature by changing the values of the related prefs on the about:config page.
* browser.gesture.pinch.in -> cmd_fullZoomReduce
* browser.gesture.pinch.in.shift -> cmd_fullZoomReset
* browser.gesture.pinch.out -> cmd_fullZoomEnlarge
* browser.gesture.pinch.out.shift -> cmd_fullZoomReset
* browser.gesture.pinch.latched -> false
*http://kb.mozillazine.org/about:config
See also:
*pinchy: https://addons.mozilla.org/firefox/addon/pinchy/

I keep getting message "mozila Firefox not responding." It takes minutes to down load a site - some times it just gets in a loop and never down loads. Then when I try to click on it again screen goes opaque and i get the same message.

I 'm getting message "Mozila Firefox not responding." It takes minutes to down load a site - some times just gets in a loop and never down loads. The little circle at top just keeps going round in circles .
Then when I try to click on the screen again the screen goes opaque and I get the same message re " Mozilla Firefox not responding" - and it is minutes before I can get back in to close down screen.
I have downloaded Fire fox version 4 and this is still happening.

See:
* http://kb.mozillazine.org/Error_loading_websites

I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages

I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages

Hello there, Minig1501.
The following Knowledge Base article has some information on the message you're receiving:
Unable to use Apple Push Notification service (APNs)
http://support.apple.com/kb/TS4264
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT201210 I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message

I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?

Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes

HT4623 I lost my apps and iTunes after a restore, but it says there isn't enough space on the iPhone 4. How do I know how much space needs to be freed up? I keep deleting photos and videos, but I'm still getting the same message.

I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!

Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...

HT1491 On both my iPhone & My iPad I keep getting the same message. Cannot connect to iTunes Store. I can connect on my Mac. Until the other day I have always been able to connect on both iPad & iPhone.

All of a sudden I keep getting the same message on both my Iphone and Ipad. (Cannot connect to Itunes Store.) (OK)
I am able to connect on my Mac. My Password is correct.

Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari

HT1904 When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?

When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?

The issue should be fixed now. Sorry about that, another Apple snafu but at least a short one.

I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

HT4623 My iPad 4 will not update. I keep getting an error message. I have reset my device. Used iTunes. I still get the same message

My I pad4 will not update. Keep getting error message. I have reset it and hooked up to iTunes . I still get the same message.

Have you taken a look at this?
http://support.apple.com/kb/TS3694

When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

I keep getting the same message about my computer not being authorized (when it is) when syncing my iPod. How can I get my purchases on my device?

Similar Messages

Maybe you are looking for