I keep getting this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
I keep getting this messae when I try to share itune to my new mac The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization
Similar Messages
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I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
how do I find the file and replace it or install it?I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001 -
cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me
Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization -
Help, cannot sync completely with my ipad, and i also cannot remove or delete shared photos which are clogging up my ipad 64GB memory! Some issue with this keeps croppin gup, so frustrating:
"The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
Not sure how we can correct his permissions problem, and whether authorising or deautorizing makes any difference, with more and more errors keep popping up, this got to be such after an update of the OS, can remember which!?
HELP!!!follow this:
Launch iTunes
select iTunes Store from the menu on the left side.
sign in via the link on the top right area if you haven't done so already
click the link where you Apple ID email appears, enter your Apple ID password, click View Account, this will take you to a page displaying detailed information about your Apple ID account.
The last item under Apple ID summary should be Computer Authorisations, click Deauthorize All
now reauthorize any computers as needed when the system prompts you.
good luck. -
please help me how to authorize my computer as it always say The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
Many thanks. If you're on Mac OS, let's try the following document:
iTunes: Missing folder or incorrect permissions may prevent authorization -
I have recently purchased this MacBook used and am trying to authorize it on the iTunes Store but even after uninstalling iTunes and re-installing it with a fresh copy I'm getting this error message: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." And I have no idea of where or how to fix this issue. Any help or suggestions will be greatly appreciated. I even tried to deauthorize this computer and got the same error message. HELP!
I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message. -
I don't understand what to do. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
jackeskew wrote:
I don't understand what to do. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
Can you explain a bit more about what you are trying to do or what you were trying to open? You need to add a lot more details.
Thanks
Pete -
I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?
I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message. -
When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?
iTunes: Missing folder or incorrect permissions may prevent authorization
Mac OS X
Log in to your computer using an administrator account.
In the Finder, choose Go to Folder from the Go menu.
Type: "/Users" (without quotes) and click Go.
If the Shared folder exists
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared
Press Return.
Quit Terminal.
If the Shared folder does not exist
The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Type or copy and paste the following command into the Terminal window:sudo mkdir -p /Users/Shared/
Press Return.
Enter your administrator account password when prompted, then press Return.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod 1777 /Users/Shared
Press Return.
Quit Terminal. -
There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization -
How do you grant permission for home sharing and authorizing? My mac did home share, but now says, "The required directory was not found or has a permissions error", when I try to authorize.
OK, I just got off of the phone with Apple and still no joy. They had me try a few things that did not work, then told me to Archive and Install, which did not either. Anyway, thanks for the additional help very note worthy, but still no joy. Also an email to iTunes Support took me here
http://docs.info.apple.com/article.html?artnum=93061
I have a Users/Shared folder but since the files we are talking about are invisible, I can see how it is structured.
And by the way I tried this one
http://discussions.apple.com/message.jspa?messageID=3577004#3577004
and it did not work. However, when I install a fresh copy of Tiger on the external it did authorize the computer and was able to play the downloads. But coping the invisible file to my boot drive was not successful. But , like I said the music did play when I started up from the external. So I guess that may be my only solution, unless someone can tell what the correct directory is and where it for iTunes downloads. -
Was not enough room to finish. I tried to uninstall all Apple programs and reinstall but I was asked to validate an unidentified publisher and don't have a clue what that is and could not remove programs. I am not good at fixing stuff on the computer and would like some help with this. I have had iTunes for a long time without issue.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
It prevents me to sync my iPhone, how can I fix that?
De-authorize - repair permissions with Disk Utility - reboot you Mac - authorize your Mac.
See if that helps.
MJ -
The required directory was not found
"The required directory was not found or has a permission error."
This is the error message I get when I try to authorize my Mac Pro (10.4.10). I have repaired permissions, restarted, reinstalled iTunes, re-linked the iTunes home folder and checked all folder for correct permissions.
JoeOK, I just got off of the phone with Apple and still no joy. They had me try a few things that did not work, then told me to Archive and Install, which did not either. Anyway, thanks for the additional help very note worthy, but still no joy. Also an email to iTunes Support took me here
http://docs.info.apple.com/article.html?artnum=93061
I have a Users/Shared folder but since the files we are talking about are invisible, I can see how it is structured.
And by the way I tried this one
http://discussions.apple.com/message.jspa?messageID=3577004#3577004
and it did not work. However, when I install a fresh copy of Tiger on the external it did authorize the computer and was able to play the downloads. But coping the invisible file to my boot drive was not successful. But , like I said the music did play when I started up from the external. So I guess that may be my only solution, unless someone can tell what the correct directory is and where it for iTunes downloads. -
I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
LgInstall 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2
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