I keep getting this message An unknown error (-15006) occurred while connecting to the AirPlay device " AirPort Express".

Please help. I have been having major difficulties with my Airport Express. It used to work fine but for the last year or so it continually disconnects, skips and ultimately drops out and itunes gives me this message "An unknown error (-15006) occurred while connecting to the AirPlay device “AirPort Express”. I keep resetting, unplugging, restarting Itunes, or my computer. It works for a couple of hours and then I get the message again. It's making me nuts and was a bummer at last week's party when we had no music, yet again. I have looked up the support discussions, but there is no answer as to how I can fix it. I am currently using Mt Lion OS. Does this have anything to do with it? Checked for software updates, but nada.
Any suggestions.

It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.

Similar Messages

  • An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express". How do I solve this?

    An unknown error (-15006) occurred while connecting to the AirPlay device to my AirPort Express”.  Does anyone know how to solve?

    It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
    I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
    SNR (in dB) = Signal (in dBm) - Noise (in dBm)
    You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
    ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
    While your still in the System Profiler, note the value for Transmit Rate.
    These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
    SNR Guideline
    40dB+ SNR = Excellent signal
    25dB to 40dB SNR = Very good signal
    15dB to 25dB SNR = Low signal
    10dB to 15dB SNR = Very low signal
    5dB to 10dB SNR = No signal
    Please post back your results.

  • I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up.  Where do I go from here? An unknown error (-15006) occurred while connecting to the AirPlay device "John Knox's AirPort Express".

    I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up.  Where do I go from here? "An unknown error (-15006) occurred while connecting to the AirPlay device “John Knox's AirPort Express”.

    No more need for an answer... the problem has been solved!

  • An unknown error (-15006) occurred while connecting to the AirPlay device "Apple TV".

    LOADS OF PROBLEMS WITH AIPORT EXPRESS
    An unknown error (-15006) occurred while connecting to the AirPlay device “Apple TV”.

    I had the same issue, started getting the error after my Airport Express had been working perfectly for over two years.
    On another post in this site, someone advised disabling IPv6.
    System Preferences -> Network -> Advanced -> TCP/IP -> Configure IPv6 to OFF
    This instantly fixed the streaming for me. Not sure why or if it will work for AppleTV.
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    I have seen several threads that address problems connecting an Airport Express to an existing network. However, I have had no luck with any of the suggestions. I have configured at Airport Express base station as an AirPlay device. The unit shows up as connected in Airport Utility 5.6 and can be selected through iTunes. After several moments of displaying a dialog box indicating a connection to remote speakers the following error is displayed in the finder: An unknown error (-15006) occurred while connecting to the AirPlay device "Speakers" Airport Utility lauches automatically and displays the following error: Make sure your Apple Wi-Fi base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)
    I have rebuilt permissions and reset the airport multiple times. At a loss.
    MacBook Pro early 2012 running 10.7.4
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    It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
    I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
    SNR (in dB) = Signal (in dBm) - Noise (in dBm)
    You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
    ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
    While your still in the System Profiler, note the value for Transmit Rate.
    These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
    SNR Guideline
    40dB+ SNR = Excellent signal
    25dB to 40dB SNR = Very good signal
    15dB to 25dB SNR = Low signal
    10dB to 15dB SNR = Very low signal
    5dB to 10dB SNR = No signal
    Please post back your results.

  • Airport Express and iTunes give error: 'An unknown error (-15006) occurred while connecting to the AirPlay device'

    Hi guys & girls,
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    No more need for an answer... the problem has been solved!

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    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
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    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
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    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router.
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  • "An unknown error (-15006) occurred while connecting to the AirPlay device "Brian's AirPort Express"

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    I've done a soft reset, hard reset, rebooted, software update - the only thing I haven't done recommended by Apple is set specific Firewalls - which was not an available option. 
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    moehadi, Welcome to the discussion area!
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  • What does this mean and what can I do to fix it. An error occurred while connecting to the AirPlay device "master bedroom". An unknown error occurred (-15000).

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