I keep getting 'unknown error' after clicking 'install app' when trying to download Mavericks from the App store.

Trying to install Mavericks from the App store on my 2011 11" Macbook air, (wihch has more than 15GB free space). After clicking 'Install App', and entering the Apple ID password, I get 'unkonwn error'.

You can't use Safari to download iPad apps. Only use iTunes/App Store.
 Cheers, Tom

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When trying to download stuff from the app store it says unexpected error and doesnt download

When trying to download stuff from the app store it says unexpected error and doesnt download

It's happen to me and maaaaaannnny others. You can either Create. New account and delete the old one. If that don't help uninstalling and reinstlling iTunes may help.

An error has occurred when trying to download Mavericks from the AppStore, why?

I have an update available from the appstore to upgrade from my OS X Lion 10.7.5 to OS X Mavericks, but every time i click on the free upgrade button i get a message on the side of it that says an error has occured. Yet it does say what type of error. And i see it in the launch pad and it says "waiting". How do i fix this?
I have a iMac from mid 2011 with 4bg of mem, 2.7 GHZ intel core processor i5, and graphics AMD Radeon HD 6770M 512MB.
Can someone help me out here?
-Sebastian

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I have a MacBook Pro late 2008 edition with 2 Gigs of RAM and running Mavericks. When trying to download Yosemite from the App Store it gives me an error message. Anyone has a similar problem?

MacBook Pro late 2008 edition with 2 Gigs of RAM and running Mavericks (10.9.5). It gives me an error message when I try to download Yosemite

All,
I thought it may be related to spaces in the path in which the script was called from. I tried having the ODBC command script in another directory but the same thing happens. It will give me the "CONFIGSYSDSN: Unable to create a data source for the 'Oracle in OraClient10g_home1' driver: Could not load the setup or translator library with error code -2147467259". As soon as the script is done running I can manually double click the script and it adds the DSN fine.
Thanks,
Clif Bridegum

I keep getting an error message saying, "cannot record" when trying to record over a slide in my presentation. No idea why. Any suggestions? Thanks

I keep getting an error message saying, "cannot record" when trying to record over a slide in my presentation. No idea why. Any suggestions?
Thanks

email ituens at expresslane.apple.com and they will help you for nothing

An unknown error has occurred message appears when i try to login to the app store

an unknown error has occurred message appears when i try to login to the app store

MacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

I keep getting internet explorer cannot display web page when trying to download itunes. This only shows on half the page where the download link would be. My internet connection is fine.

I keep getting internet explorer cannot display web page when trying to download itunes. This only shows on half the page where the download link would be. My internet connection is fine. Any idea what the problem may be?

You won't see anything obviously related to iCloud, Jimmy. But if you go to the home iTunes Store page while logged into your iTunes Store account, you should see a Purchases link now under the Quick Links header. That's the only part of iCloud active at this time.
Regards.

HT5654 I keep getting an error message on my computer when trying to update my I phone 4. I can not get my I phone to turn on.

I can not get my I phone 4 to turn on. I have plugged it in and followed the instructions. I keep getting an error message on my phone.

Excellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this.

Trying to update apps but keep getting message that my Apple ID can't be used to purchase from the iTunes store but it works on my iPhone & computer?

OS is 5.1.1 but it says no updates available. I've had the iPod for a few years but if I remember right it's 3rd Gen. Model #MC011C. I have no problems purchasing or updating apps on my iPhone, and I went to iTunes in my computer and purchased a song just to see if I could, and didn't have any problem. And I have tons of memory left on the iPod.

Thank you for your answer
I went to the App Store app and selected "Updates" along the bottom menu. It said 11 updates were available. I then chose "Update All." Before any updates could begin, the message popped up that "This Apple ID cannot be used to make purchases from the iTunes Store." That popped up twice, then the same message with, "Please enter another Apple ID" added. I tried 3 separate times (getting all 3 pop-up messages each time). I then tried updating apps via the App store app on my iPhone 4 and it worked fine. Then I signed into the iTunes store on my computer and bought a song (thankfully one I like ) and that worked fine. I tried on my iPod one more time before finally coming here to post a question.
A few minutes after posting my question (and the reason I came back here, not knowing I'd received an answer) I thought I'd try one more time. This time, it worked with no problem and all the apps updated. So I don't know if somehow my purchasing something in iTunes on my computer helped, or creating this community ID did, or if it was just some temporary glitch. Whatever it was, it's working now. Hopefully it doesn't happen again.
Thanks again!
Message was edited by: Boomersmum

I keep getting this error messge and I am not able to download and sync the latest update, any idea's? Help ... AppName: itunes.exe AppVer: 10.6.3.25 ModName: msvcrt.dll ModVer: 7.0.2600.2180 Offset: 000372e3

Hi Guys,
Please help... All of sudden my iTunes isn't working. I'm trying download and update the latest version and I keep getting error messages
I don't know what the issue is or how to correct it... any suggestions would be awesome.
Cheers,
Sarah.

Thank you so much the suggestion Tiger
I followed your advice to the letter and it was unfortunatley unsuccessful....
I am seriously at a loss .... I got the below error after I deteted, restarted and installed the new version ...
Any other suggestions guys? Help ...
AppName: itunes.exe
AppVer: 10.7.0.21
ModName: msvcrt.dll
ModVer: 7.0.2600.2180
Offset: 000372e3

Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is trying to backup data from the iPhone. I have done everything suggested in Apple support. How can I upgrade to iOS5 without losing all the data on my phone?

Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.

I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first.

I'm getting "an error occurred loading this content" when trying to airplay youtube from my iPhone 5. My brother is using his iPhone 4s with no problem. Is there something wrong with my settings?

I'm trying to airplay youtube from my iPhone 5 but I'm getting the error message. I can airplay music, pictures, and other video, but no streaming. My brother is using my appletv and wi-fi with his iphone 4s with no problems. Any suggestions?

I started having this problem a week or so ago, after having used the Apple TV for a couple of months with only some minor problems. Yesterday, however, I started getting this problem again and today I could not get to Airplay from my Ipad - just kept getting the "error occurred" message on my tv screen. I tried the various fixes I could find on Google - at least the ones I could understand - but with no luck. Then I decided to bite the bullet and pay for Apple support, even tho the problem is with the device and not due to my ignorance. So I talked with a support person who said I would have to pay $19.95 for 30 days of support and was glad to take my credit card information. This person had never heard of the problem, and ending up bumping me up to an Apple TV specialist, after spending 20 minutes or so on hold, and explaining the problem, etc. I finally got to the specialist who had heard of this problem and said that she was crediting me for the $19.95, since the problem is due to a KNOWN HARDWARE ERROR. In fact, she said that Apple would give me a new, replacement unit if I would go to the nearest Apple store. This even tho I bought the unit used - it is still covered. Now I have to make a 100 mile round trip to the Apple store, since Apple won't send the new one out in the mail, even if I return mine first. And Apple won't pay for my gas. So that's the mostly good and some bad news. I hope that the new unit won't have this problem, but I think the bigger issue is that since Apple knew about the problem that affects certain serial numbers, why don't they post that information on their support sites or just make it findable by a Google search. Whenever I have had a problem with Windows, I have always been able to find a Microsoft article or fix addressing it by doing a Google search, but Apple, always desiring to be arcane and opaque, isn't interested in this approach. In fact, why not just put together a "known problems" site for Apple products so that users can find this kind of information easily, without having to put out $19.95 for technical support that isn't needed, and wasting their own time (and money, as in my case, for gas). The bottom line is that all of the people with this problem who posted (and there are many) were apparently ignorant that Apple KNEW ABOUT THE PROBLEM AND WILL REPLACE THE BAD UNITS. This is because, I am sure, they don't want to shell out the $19.95. Anyway, hope this helps someone. I doubt if Apple will listen to the suggestion. Good luck..

How do I install Mavericks from the App Store if I erased my HD?

My mbp has been acting funny and slow, and I think I may have had some corrupted files. I have my computer backed up to time machine, and additionally I saved all my important files, photos etc to the external HD before I began. Then I erased my HD. Everything I read indicated that since I had installed mavericks previously (and legitimately), I would be able to do so again from disk utility after I finished erasing the HD so long as I had a working Internet connection. Well, I do, but now when I click "Reinstall OS X" I get a screen with Mavericks and then an error message saying, "this is not a supported method of installing the operating system/ please run Install OS X Mavericks.app that you downloaded from the app store." But I erased my hard drive! I really don't want to use my time machine backup because I'm worried some of my files are corrupted, and wouldn't that just put me back in the exact same position?
For the record, it's a late 2010 MBP that originally had Snow Leopard. My boyfriend upgraded it to Mavericks for me a few weeks ago.

Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
You can then re-download Mavericks from the App Store.

I keep getting unknown error Ox80092013 when I try to log in to itunes

I keep getting unknown error Ox80092013 when I try to log in via desktop (MS Windows). Since this started, I can't sync my ipod, iphone, or ipad. How do i fix this?

Hi, ddstomoff.
Normally this error means a secure connection to the iTunes Store has failed. Try the steps in the article below as it may help resolve this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If the issue persists, further troubleshooting may need to be processed. Be sure to disable any security software installed during troubleshooting. Also, test the results after every troubleshooting step processed.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Regards,
Jason H.

I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. Why?

I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. How do I solve this problem?

Make sure you have the correct country selected. Click the round flag icon bottom right side of the App Store window.

I keep getting 'unknown error' after clicking 'install app' when trying to download Mavericks from the App store.

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