I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months : please help
I keep on getting asked to put account details i do but it declines the details but then when i want to download a free game i still have to put my bank details plz help me been like this for around 8 months :< please help
Hi.
I'm not sure of it's still possible to choose 'None' under payment method. Besides, I'm sure you would like to be able to buy paid Apps as well.
Try edit your payment information from a PC/Mac instead of your phone.
Open iTunes > Choose 'iTunes Store' > Upper right corner, select your account or 'Sign in' > (When signed in) Click your account and go to 'Settings'.
Make sure your credit card qualify for use in the Apple Store.
Best regards.
Similar Messages
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I bought several episodes of a tv show on iTunes. I downloaded all but one using wifi. I watched one and then deleted it to make room. I started downloading the last episode (I am now using AT&T not wifi), it just says waiting - been like this for 3 days. I tried tuning my iPad off and on, but it will not start downloading. The settings show therein room to download. Help.
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
please help
what must i do.
when i wnat to download a free game on my iphone itsays "your apple ID has been disabled"For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I desperately need it to work again. please help!
What "Loading symbol" are you talking about?
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Just let me know if you know how to fix this!!! I am in desperate help right now. It's been a month and still can't use it plus we are going out of town and was wanting to take it with us to use.
If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
I spilled diluted orange juice on my laptop, afterwards I switched it off to let it dry, switched it back on and it worked for about 10 mins then switched off and won't switch on again. The battery indicator on the side is constantly on. Please any advice would be extremely appreciated.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
https://www.techrestore.com/mac/
http://www.dttservice.com
http://www.myservice.com/macbookpro.html
http://www.ifixit.com/Device/MacBook_Pro
http://www.PowerbookMedic.com -
Hi,
My iPhone 5 was backed up on iCloud, when I got a replacement and went to back it up it seems to have left out my photos. When I try to look at my old photos they come up with a white screen and a loading icon. Does anyone know how I can fix this?
ThanksCall Apple and asked to be transferred to "Customer Relations." Explain everything to them and the will take care of you. Make sure you have all your documents and case numbers when you call.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD 120G Vertex 3 SSD Boot HD -
I admit I have an old operating system - Windows 2000 Professional
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies
See also http://kb.mozillazine.org/The_page_is_not_redirecting_properly -
I purchased a full album and as it was downloading it stopped out of nowhere and all the music that was downloading said download error. Tap to retry. So i tapped all of them then it said it couldnt be downloaded at this time. Its been like this for 2 days. Help me!!!
Have you tried redownloading on computer and syncing?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
The iPad says disabled connect to iTunes. When connected to iTunes it says please enter passcode. There is no places for me to enter a passcode. This has been like this for many DAYS...not hours. HELP!
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my ipod has a black screen with a loading symbol (its moving) i cant turn it off or plug it into itunes its been like this for about 3.5 hours. i tried to do a system reset it after a glitched download. but while it was reseting it got stuck ot a black loading screen.
PLEASE HELP ME !!!!!!!!The article helped me a bit but it doesnt help me totally because the buttons dont work and i cannot connect to itunes (itunes does not sense my ipod when plugged in) so im thinking to just let the battery uncharge...
but when it went down i was fully charged
(im very unpatient) -
Apple store doesn't let me change my region , it saids I have pending bank order , and need to complete my pending bank order . How can I cancel my bank order ? Or change my region? It's been like this for 3 weeks already and I cannot update any of my apps .
ThanksI account the same problem.
I can't cancel pendding orders and can't change my region. -
After updating to mavericks on my MacBook, the screen keeps saying "setting up your mac." It has been like this for hours! How can I make it go faster? It's has been like this for 4 hrs.
I don't think your mac is setting up. It's stuck.
I would:
hold the power button until it shuts down
unplug all peripherals
do a safe boot (restart and hold down the shift key until you see the apple logo).
If it starts up in a safe boot, then you can try restarting with a normal boot.
If it does not start with a normal boot, then you probably have some incompatible third party software. Likely culprits are:
MacKeeper
CleanMyMac
third-party antivirus software
any other "cleaning" or "optimizing" or similar third party "utilities".
A good place to start would be to uninstall any of those (while in safe mode) and then restart. -
My screen is black on my iPhone with the little circle in the middle like it is powering down. It's been like this for over an hour! Help
Hold the HOME and SLEEP buttons at the same time until an Apple logo appears. If it hasn't appeared after 30 seconds your phone is probably broken. If something other than an Apple logo appears see: http://support.apple.com/kb/HT1808.
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why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534
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