I keep on getting "Cannot connect to the iTunes Store. An unknown error has occurred."(-50). What do i do?
Whenever i try to access the itunes store, it just stays on the page saying loading but never loads and then the error appears. What other ways can i access the itunes store to check my purchases account?
Thankyou for your help !!
i was also wondering, the reason im wanting to access the itunes store is to check my purchasing account because on my account balance ive been overcharged.
I was charged $1.00, but i read that this is for authorisation purposes of my debit cardand that it'll be refunded back to me over a few days. However ive only bought one app which was $1.19, yet i was charged double so $3.38. Do you know whats wrong??
Also how many days does it usually take for the email receipt to be sent to my email and is this email the apple ID email address??
Similar Messages
-
hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..
Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I Tunes could not connect to the itunes store An unknown error occurred 11556
I Tunes could not connect to the itunes store An unknown error occurred 11556
Make sure your network connection is active and try againThere's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Itunes could not connect to the itunes store. an unknown error occurred (11556)
itunes could not connect to the itunes store. an unknown error occurred (11556)
Excellent it worked for me.
First I tunes was unable to update software so I removed then deleted installed program folder location after that properly performed clean installation for itunes64.
When tried to sign in received this message. Even restart the pc did not help.
Your help was fruitful. -
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
-
I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
-
Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?
Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
This problem is confusing me and i can't login since the day i bought and i'm using iphone 6.
Greetings AndrewwChinnn,
It sounds as though you are unable to connect to the iTunes Store. I have located an article that can help with the specific error you mentioned:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
BobbyD -
See above. My computer is online but not itune. What can i do???
There is amsg stating itunes cannot connect to itunes store. An unknown error has occured (-3212) Please make sure the network is connected, which I've been on-line the whole time I;ve been trying to fix it . . Please help..ive been on this project for days. ThanksHello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My Windows 8.1 laptop is connected with internet. However, when I open itunes, I got the message:
itunes could not connect to the itunes store. An unknow error occurred (Ox80090318). Make sure your network connection is active and try again.
No matter how I try, the message keeps on coming back and itunes will not connect itune store.
Can someone tell me why please.Hello yukgmn,
To troubleshoot the error 0x80090318 in the iTunes Store, please follow the steps in the article linked to below.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H. -
Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).
iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.
-
Cannot connect to the Music Store. Unknown error (502).
When I attempt to access the iTunes Music Store I get the following message:
"iTunes could not connect to the Music Store. An unknown error occurred (502).
Make sure your network connection is active and try again."
Well...
(1) My network connection is active
(2) I have "tried again"
(3) I have updated my iTunes software
(4) I have reinstalled the updated software
(5) I have run msconfig and tweaked my settings
(6) I e-mailed Apple support and got a return e-mail that explained the my problem had been fixed
(7) The problem has not been fixed.
If anyone has any help it would be greatly appreciated.
ThanksI am having the same problem. I tried re-installing the software. I did find this on the website under support:
If you upgraded to Windows XP Service Pack 2:
Windows XP Service Pack 2, by default, enables the Windows Firewall. As with a third-party firewall, you will need to configure Windows Firewall to allow iTunes to access the Music Store. Read this document for more information. If you have further questions about configuring the Windows Firewall, contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP.
I'm going to call them to see if they have a solution. -
I've tried the Advanced troubleshooting and eliminated the following "probable causes": Internet connection and Firewall. Any ideas?
Error 11556:
This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
The most common example of this is iPhone ringtone creation in a country other than the U.S. or trying to sign in while limited to iTunes U by Parental Controls.
If trying to create ringtones outside iTunes Store (U.S.), either switch to the iTunes Store (U.S.) and use an iTunes Store account for the U.S. or access the iTunes Store on an iPhone using iOS 3.1 or later to buy ringtones.
From here > iTunes: Advanced iTunes Store troubleshooting
See: Specific Conditions and Alert Messages: Mac OS X / Windows -
after finishing watching a movie (paid movie), I tried renting another one but the "Could not sign in " error stopped me from doing that. I have restarted the Apple TV many times, turned it off, restarted my cable modem, and much more. However, I am still getting this error. I would appreciate if anyone could give me a possible solution to this problem.
Thanks.after finishing watching a movie (paid movie), I tried renting another one but the "Could not sign in " error stopped me from doing that. I have restarted the Apple TV many times, turned it off, restarted my cable modem, and much more. However, I am still getting this error. I would appreciate if anyone could give me a possible solution to this problem.
Thanks. -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2
Maybe you are looking for
-
Adding day of week to iCal calendar
I am frustrated by the fact that iCal does not show the day of the week above the dates My iCal is set to show one week at a time but only shows July 17, 18, 19 etc. Is there a way to modify an iCal calendar or is there a page already in iCal. I w
-
HT204266 how do i turn the shuffle off? I can't seem to make it unshuffle my albums?
how do i turn the shuffle off? I can't seem to make it unshuffle my albums
-
Can't recall password when connecting 2 Macs via Firewire (Snow Leopard)
In Leopard I used to be able to connect my iMac and my Macbook to each other with a Firewire cable and share/move large files between them. Since the upgrade to Snow Leopard when I connect the two machines up I'm prompted to enter a password which I
-
Hi Gurus, Kindly let me know how to find out table name from structure name & field name. For Eg:I'm running a particular transaction,If I press F1 on some field most of the time it shows struct name & fieldname in technical info button. If I want t
-
Uncommited transactions remain after Instance Recovery
After Instance Recovery, the database seems to contain uncommitted transactions. Please provide an explanation for the following: create table t1 as select * from all_objects; commit; create table t2 as select * from all_objects; update t2 set object