I keep receiving a message to say that I should upgrade to version 11, but when I try I'm told my version is up tp date - that is version 10.0.2 running on Mac

I'm running Firefox 10.0.2 on Mac OS 10.6.8. Keep getting message that I should upgrade to version 11.0, but when I try Firefox says that my current version is up to date

Sometimes the updater gets confused, so in this case, your best option is to go to [http://www.getfirefox.com www.getfirefox.com], and download and install Firefox 11 from there. You can just do it over your current install and non of your personal data will be touched.

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I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

I am running 10.7.5 but when I try to install 10.8.2 I get an alert that says 10.8 is required first. Can't find a 10.8 system upgrade. What do I need to do to install Mountain Lion?

I am running 10.7.5 but when I try to install 10.8.2 I get an alert that says 10.8 is required first. Can't find a 10.8 system upgrade. What do I need to do to install Mountain Lion?

Buy it from the Mac App Store.
(70259)

It says that I need to update my PS.but when I try to update it it says error 49? Help?

It says that I need to update my PS.but when I try to update it it says error 49? Help?

What exact version of Photoshop? Where and when did you buy it? What platform? What exact version of the OS?
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Hello The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try t

hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Why do I receive the message "this apple ID had not been used in itunes store " when I try to install an appliance.

Why do I receive the message "this Apple ID had not been used in itunes Store" When I try to install an appliance

Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details (which you should be able to remove after entering them) or create a new account

HT5616 I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?

I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account. However, apple was able to bill me for my non-existent iCloud account. How does that happen?

If you didn't create an iCloud account on an iOS device or Mac, you don't have one. You can't create an account on a PC. If you were charged for an iCloud storage upgrade without having an account, contact the Apple online store at the bottom of this page for a refund.

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

MY Ipod touch will say it is connected to the wi fi, but when I try and use the wifi for an app it say there is no internet connection.

My Ipod touch 4.2 will say it is connected to the wi fi but when I try and use it with an app it says it is not connected to the internet

- Do other devices successfully connect to the network?
- Did the iPod successfully connect to this network before?
- Does the iPod successfully connect to other networks?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
-iOS: Troubleshooting Wi-Fi networks and connections

Deauthorizing iTunes on a computer? My laptop won't let me connect my iPhone because it says I'm authorized on too many computers, but when I try to de-authorize another computer I use it won't let me. What's up?

Deauthorizing iTunes on a computer? My laptop won't let me connect my iPhone because it says I'm authorized on too many computers, but when I try to de-authorize another computer I use it won't let me. What's up?

What do you mean it won't let you? What exactly does it say? (Sorry to sound so exasperated but this is like the 6th post in a row where people have made vague statements which do little to help us find solutions without a game of 20 questions.) I'm going to guess and say you can only deauthorize a computer to which you have physical access or VPN login. The alternative is to deauthorize all which you can only do once a year.

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

<moved from Downloading, Installing, Setting Up to InDesign>

Hi when i try to sign into my itunes account it tells me that my account is blocked ? why, hi when i try to sign into my itunes account it tells me that my account is blocked ? why

hi when i try to sign into my itunes account it tells me that my account is blocked ? why, hi when i try to sign into my itunes account it tells me that my account is blocked ? why

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple, we won't know why.
Have you tried getting it enabled ? If not then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have a Macbook with 10.6.8 and want to upgrade to Mountain Lion, but when I try to download the program, I get a message that it is not compatible with my computer.

I have a Macbook with 10.6.8 (Snow Leopard) and want to upgrade to Mountain Lion. When I try to download the program I get a message that says Mountain Lion is not compatible with my computer. Please help.

ML requires one of these:
You should verify if you qualify.

I have a mac Book Pro and and iMac, both with Thunderbolt. I connect my thunderbolt cable to each and each tells me that it is connected to the other, but when I try secondary screen in Aperture it is still grey and not available, what do I have to do to?

I have a Mac Pro and an Imac, both with thunderbolt. When I connect the two together with a thunderbolt cable each recognises the other as shown in the system report, but when I try to use second screen in Aperture, the option is still grey and unavailable. What do i have to do to activate second screen in Aperture via thunderbolt?

In actual fact this seems a bigger problem than I thought. Linking the two computers via the Thundernolt cable and selecting cmd F2 no longer shares the screen at all and Apple say it may not be able too in Mointain Lion - What are they playing at, hundreds of customers link computers together and share the screens - Lets hope they are wrong and tell us what we need to do other than move back to Windows.

HT4623 I'm an iphone virgin (so please excuse my stupid question if that is what it transpires to be) but when I try to update my iphone 3GS when I go into SETTINGS GENERAL my display reads ABOUT and USAGE but has nothing about software upgrade in between

Help, I've just bought a second hand iphone (my first ever) but when i try to get any apps it tells me i require ios4.3 but wen i try to update it I seeem to be missing a catorgory inbetween about and usage i should have software upgrade so i've been told i'm learning as I go lol but i have set up an itunes acc and i cant put apps on that way either has anyone come across this and a friend looked at it and said check its not been jailbreak/broked I have no idea what this means or how to check for it is it reversable any help is appreciated as i'm slowly losing the will to live lol many thanx in advance. oh I think it is a 3gs or a 3 but deff no newer cheers

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

I keep receiving a message to say that I should upgrade to version 11, but when I try I'm told my version is up tp date - that is version 10.0.2 running on Mac

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