I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??
I keep receiving emails saying my apple id password has been changed when I havent changed it? Nobody else has access to my emails or can answer my security questions??
I have changed my email password aswell as having to keep changing my apple is password an it keeps changing?
Sounds like you follow good practices.
This has been going around for some time in various forms, a number of users have asked about it and the best advice is if in doubt go doirectly to Apple, not links in the email. Calling Apple or using the Apple site is always the best approach.
A few have even noticed very slight misspellings in the emails, things like Appel instead of Apple...most people don't even notice those.
Anyway, safe computing and have a good day.
Similar Messages
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How can i reset an old email , so i can answer my security questions
i am trying to buy music from itunes , and i cant because iam trying to do it on my new macbook air. it says to answer security questions ,which i dont rember . the email that is listed on the bottom of the questions is no longer available . how can i reset the email
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
It isn't possible to change it without correctly answering at least two of the questions.
(88517) -
I have just upgraded to a 4S and having trouble on set up. I get to the point that asks for connection to IT tunes and a message appears on my computer saying 'this apple devise hasn't been started' . I have checked that my SIM has been swapped with O2. Help please.
It sounds like you might be on a Windows computer and the Apple Mobile Device Service isn't running. Check this support document with help for that error. http://support.apple.com/kb/ts1567
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I keep getting emails saying my Apple ID was used to purchase an pal when I didn't make the purchase
I Keep getting emails saying my Apple ID was used to purchase an app in the amount of $xx. I did not make the purchase. I keep dumping these emails into trash as it seems like spam but it's getting annoying. Email appears to be coming from Apple. Any ideas?
If you think it's spam move it to junk instead of trash. Read the article below and report one to Apple.
https://www.apple.com/legal/more-resources/phishing/
[email protected] -
Have received email saying my Apple ID has been used to purchase a Camera, the purchase was from Poland. It is asking me to verify me details and change password etc.
This email went into my Junk Mail.
Question is...do I just ignore it or what?Scam, as in phishing email.
http://www.macintouch.com/readerreports/security/index.html -
I'm trying to purchase an email gift certificate and am receiving message saying that Apple ID is ineligible
That usually indicates the mailbox on your ISP's mail server. That's where you have to look and clean up.
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Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using <4Gb of the 50Gb I have paid for?
The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847 -
Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
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When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??
You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
IM TRYING TO INSTALL ITUNES TO MY COMPUTER BUT AN ERROR KEEPS ON POPPING SAYING THAT APPLE APPLICATION SUPPORT IS REQUIRED TO RUN ITUNES. PLEASE UNINSTALL AND INSTALL ITUNES. WHAT SHOULD/CAN I DO?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally. You could try this approach first.
tt2 -
I keep getting an error saying my Apple ID has been disabled when I try to use VZ contacts. I have already reset my password. Any other ideas?
Apple ID is Disabled - Apple Club
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My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?
1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O. -
I got an email saying my apple icloud account was recently cancelled..
I got an email saying my apple icloud account was recently cancelled, but I didnt do anything to cancel or change it. Since then computer is running slower and my internet is not working. what could be wrong with it?
Please help!It is more than likely a phishing scam to trick you to submit personal information .
If you clicked on anything in the email and submitted any information, I strongly suggest you log into your Apple ID account and change your passwords.
If you did nothing, good, and delete the email.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I got an email saying my Apple account was going to be suspended unless I validated through an email. Is this legit? I did go on line and update my info, but I'm not convinced that was actually from Apple.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933
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