I keep receiving two of the same email

I keep getting two copies of each email received

Hi and Welcome to the Forums!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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Similar Messages

  • I have duplicate email accounts icons, NOT recieving duplicate emails just two of the same email icons

    I had a blackberry curve 8310 with ATT. I transferred carriers and got a new bold 9650 with sprint. I transferred data from old curve to new bold. But the old email didn't work on new bold. So I went to set up BIS with sprint, it added email account that works. But now I have two icons with the same email address. One works and one doesn't so it is confusing when I am selecting address to compose email. How do I delete email icon/account. I hid the icons but when composing email, it still shows two of the same email in the From:

    Hi and Welcome to the Forums!!
    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    2) Delete and Resend Service Books
    KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
    KB02830 Send the service books for the BlackBerry Internet Service
    3) Batt Pull Reboot
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Mail keeps trying to send the same email over and over

    I tried sending an email, but it was too big to send, but not matter what I do, it keeps trying to re-send it anyway (even after deleting the message), it says:
    "Mail has undone actions on some messages so that you can redo the actions while online. Mail has saved other messages in mailbox “On My Mac” in “On My Mac” so that you can complete the actions while online.
    Additional information: The connection to the server “imap.aol.com” on port 993 timed out."
    And I now have 5 of the same email in my outbox.
    please help!
    thanks

    You may have better luck posting this in the Leopard Mail forum:
    http://discussions.apple.com/forum.jspa?forumID=1223

  • Receiving dozens of the same email, only in Thunderbird

    A few days ago, one email newsletter that I get daily went bonkers and downloaded over 20 copies in Thunderbird. Next day, same thing.
    I tried unsubscribing from the list, but they kept coming. I have already deleted 20 or more today. Every time I go in TB, one to a dozen more appear. This happened when I log in to Outlook direct, or on my iPad. I did contact the support at the newsletter, but since it is only in TB, it seems to be a TB problem.
    How can I make this stop?

    If the additional duplicate emails are actually being received on the server as newly received emails then they will get downloaded, in which case it is not a Thunderbird problem.
    However, if these duplciate emails are deleted emails that are being resurrected - not downloaded, then it sounds like you have not been compacting folders to remove all marked as deleted mail.
    Info on compacting:
    * http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders
    So try this:
    * File > Compact Folders

  • HT4098 How do i delete a account if i have set up two with the same email address?

    How do I delete a smule account?

    The iphone is not a storage/backup device.
    You need to copy everything from the old computer, or backup copy of the old computer, to the new one.

  • HT1534 Why do I receive 2 copies of the same email in entourage?

    I have just upgraded to OS X 10.9 and I just converged my Outlook email with Entourage and now I am receiving two of the same email in my Entourage inbox... how do I fix this?

    do you have your mail account setup more than once on your phone?
    If not it may be that you are set up with your gmail account with push and a new msg to the server is being triggered by another device.....
    Try this fix: under Settings>Mail,Contacts>email address>Account> change the server to m.google.com that will make the emails arrive instantly without push. (just like a blackberry) and should eliminate the duplicate emails.
    Good luck

  • Can 2 people in different locations at the same time import, access, send, and receive the same messages from the same email account

    I import messages into Thunderbird. I send and receive emails. One of the things I like about Thunderbird is that I can insert (image, link, etc) right where I want to, and I can Attach. But not just a simple attach file. No, I can also click Attach and choose Webpage. A lot of web-based emails are plain, simple, no frills - Attach file and that's it.
    So I need to have my client be able to do the same thing I do when sending out emails, Namely sending out emails with an Electronic Press Kit (EPK) attached - which is to say, a webpage (not a pdf in our case). So, I need her to download, install, and use Thunderbird.
    Here's the problem and my question. She needs to access, send, and receive from my email account. That would be easy if it was simple attach files - she could just login on the web, go to squirrel mail and bang it out.. Here it is: She needs to be able to import the messages to be able to reply to some messages - she needs access to what I have access to. She needs to use Thunderbird so she can take advantage of the features like insert image with link or attaching a webpage. My question is how will this affect my use? Can 2 people simultaneously and from different locations access and use the same email account or is it a case where her importing the emails would cut me off..Is it an either or thing? Basically, can her and I both import the emails or can they only be imported to one location at a time. Because every time someone sends me an email i get it right there on my Thunderbird application..it's imported to my Thunderbird..I want her and I to be able to do that without affecting each other. I don't want her to start importing to her desktop and then I can no longer import. If she says "point those messages to my computer what will happen to my ability to access them on my computer in the same manner I am currently?

    I think there is a contradiction in your requirements. You want two people to share an account and you don't want either to interfere with the other.
    The short and simple answer is to use IMAP to connect to the mail server. If your current email provider doesn't offer IMAP, find another that does. This is old technology already and it's disgraceful that some email providers haven't yet put it in place.
    IMAP means that your messages are stored on the server and both of you will see exactly the same set of messages. And therein lies the contradiction; you will both see changes made by the other so you are inherently interfering with one another.
    Caveats: some providers may not permit you both to access the account concurrently, and even if they do, things may become interesting if you both choose to work on the same message simultaneously.
    Note that all of this is about email servers and protocols; your choice of Thunderbird as your email client has little bearing on the situation.

  • How to use the same email address for outgoing email on two iPads?

    How to use the same email address for outgoing email on two iPads?.   My wife and I both use the same email address.  We receive the same incoming email on both iPads but are unable to send email from my wife's iPad.  She is using an iPad 2 and is usng IOS 6.0.1

    Hi Creaturekeeper,
    If you've added the account into the iPad and you are unable to send email from it, then please follow the troubleshooting in the article below.
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Take care,
    Alex H.

  • Is there a way to have 3 itunes accounts set up under the same email address? one is for me and one for each of my sons to keep itunes money separated

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    already i edeit the 2 other account 
    but when my friend was search by email address they still can found 3 account ! This is not a good thing .
    i know you will tell me know sorry we cant delete ur account !
    i dont need to delete my account i need to delete my other 2 account !!
    what the hell ppl can search by email and found 3 account on the same email address
    this servicse was not good if they will keep that
    i think other ppl have 30 account on the same email so he need to edit all of them and put massage i change my account !

  • My wife and I share the same email address and Apple ID.  We are not able to send and receive Text Messages to one another.

    My wife and I share the same email address and Apple ID. We are not able to send and receive Text Messages to one another. Is the cause of this because we share the same Apple ID? Will we have to set up 2 separate primary email addresses to be able to  send and receive Tex Messages to one another? Like I said, we share the same email address and woul like to keep it that way to keep up with our email together. Is there a way to by-pass having to set up 2 primary emaill addresses if this is the problem?
    Thanks.

    go to the settings and turn off imessage
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  • Why, with iCloud, do we continue receiving the same email on multiple computers?

    Why, with iCloud, do we continue receiving the same email on multiple computers? Is there a way of stopping this?

    If those multiple computers are all setup to use the same iCloud account, then it is working exactly as intended. That's what iCloud does. Keeps your email, contacts, calendars, bookmarks, tasks etc. in sync across all devices/computers that the same iCloud account is setup on.
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  • Blackberry 8520 keeps repeatedly downloading the same email messages and facebook notifications

    My Blackberry 8520 has all of a sudden started downloading the same email addresses and facebook notifications, that I have already read, I tried deleting them totally and also deleted from my computer inbox, but it just downloaded the next lot in my inbox repeatedly instead.  Sometimes it says I have 50 unread messages, which is the same 7 or 8 messages over and over again, showing as unread. 
    I have rebooted device several times and don't know what else to do now, can anyone help please?
    Thanks very much

    Hi and welcome to the forums!
    Have you changed the settings for messages on your account on the providers website?
    (Gmail, Yahoo, etc.)
    If that's not it try the following:
    Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
    Press menu key, and select register now.
    You will get a verification message. Then go to email settings and send service books.
    I would suggest  logging into the carriers BIS site via PC if you can.
    You will get an email per account. Repeat the battery pull and see if the problem is
    resolved.
    Let us know how it goes!
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • My Daughter has an Ipod and when I set up the account before giving her the gift for Xmas I set it up under my email address, now I have an iphone 4 and I want to have my own account for itunes. Is there any way 2 do this w/ two separate accts, same email

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    Thanks.  I have my iPad on my lap and her iPod in my hand. We can FaceTime each other but it won't let either of us message each other. I know mine is activated as I use it frequently. I have activated hers as well. Maybe I will put it in the too hard basket for tonight, sleep on it and try again tomorrow.

  • Do you need to use an email as an apple ID?    We have a family email which is currently the apple ID so I can keep track of purchases but i have 2 iPhones and 2 itouches. Can all 4 devices have different apple ID under the same email address. Also for th

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    Figured it out. Thanks.

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