I keep the itunes encountered a problem and needs to shut down . it was working fine until after i updated to 10.5 can someone plz help

i keep the itunes encountered a problem and needs to shut down . it was working fine until after i updated to 10.5 can someone plz help

I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly?

Similar Messages

  • Is anyone else getting the " itunes encountered a problem and needs to close " message on xp

    is anyone else getting the " itunes encountered a problem and needs to close " message on windows XP

    I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
    that's an odd sort of a message (or series of messages).
    hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
    try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
    Using MSCONFIG to troubleshoot conflicts in Windows
    does QT open without the strange message after the selective startup?
    does iTunes launch properly?

  • Frequent "Firefox has encountered a problem and needs to shut down" window. Need to disable adblock plus and AVG safe search to continue. Any way to fix?

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  • My entire CS6 says it Incountered a problem and needs to shut down. Nothing works.

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    Thanks Ned,
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    I bought a licensed version of CS6 about a year ago. I do have older Adobe programs like Illustrator 9, Pagemaker 6.5, Photoshop 7 etc. previously installed on my computer and still use.
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  • I keep getting the "Bonjour has encountered a problem and needs to shut down." and I can't print anything. I've downloaded latest version and updates and nothing helps. I need my printer to work. Help!

    I am getting this error message every time I turn on the computer. I have the Airport Extreme wireless router. This has been occuring for the last 2-3 months. I have been to the support page and downloaded current versions and updates. I don't think I have a firewall ( I have AVG virus protection). Also, the scanner part of my printer/scanner/copier has not worked since we installed the router. Help!

    The modname is mDNSResponder
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    By way of experiment, try installing the latest version of iTunes for Windows:
    http://www.apple.com/itunes/download/
    That should update your mDNSResponder to version 2.0.5.0 ... with the newer Bonjour componentry in place, do you still get the error when switching on the PC?
    If so, is the modver being shown now 2.0.5.0? Or is it still 2.0.4.0?

  • During iPhone 4 update or restore, "iTunes encountered a problem and needs to close." Help?

    I have the latest version of iTunes, version 10.3. Every time I try to update or restore my iPhone 4, iTunes crashes and gives me the error message "Itunes encountered a problem and needs to shut down." I tried uninstalling and reinstalling iTunes and Quicktime, but no dice. My phone is stuck in a recovery mode loop, and I need to restore it in order to fix it because tinyumbrella, iRecovery, iReb, and RecBoot all didn't work. It just boots back up in recovery mode again. I need to get my iTunes fixed so I can save my phone. Please help.
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  • "itunes encountered a problem and needed to close" - help plz

    I've been using itunes for a while but when my sister got a new ipod she wanted the upgraded program so i downloaded the new program on top. It worked until we rebooted the computer and since then it would come up with an error. Afterwards, I uninstalled the program and reinstalled itunes 7.0, but when we went to open the program it said it couldn't read the itunes library, so i then deleted those files and now instead it says "itunes encountered a problem and needed to close" whenever i try to open it. Can someone please tell me what to do?

    wanpedro I tried what you suggested but have again got nowhere.I tried to uninstall QuickTime it just wont.I uninstalled iTunes & reinstalled it with QuickTime from Apple website.I'm back to where I was with the error message
    "iTunes & Quicktime have encountered a problem & need to close tell Microsoft about this problem" When one does that there is no feedback from MS With Qucktime uninstall a message says Fatal error on installation.

  • ITunes "encountered a problem and needs to close" error

    hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
    installed itunes
    deleted quicktime accidently
    installed quicktime
    installed itunes
    itunes still doesn't work
    installed and reinstalled multiple times from both the c.d. and itunes.com
    Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
    the details of the error report are:
    "information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
    we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
    for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
    i really appreciate it
    -kevin spanky

    great, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
    yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
    first let's make an observation.
    reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
    does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
    if itunes.exe persists in Task Manager
    do you have Norton Internet Security 2005? if so, first see:
    iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
    ... but if no joy with that, try the trusty Lorraine M technique:
    Lorraine M: NIS/itunes problem rectified
    ... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
    iTunes for Windows doesn't open after upgrading
    if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
    then we have to check up on the malware possibilities.
    (this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
    Using MSCONFIG to troubleshoot conflicts in Windows
    after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
    post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
    love, b

  • Itunes encountered a problem and needs to close

    Can't launch itunes. Get message "iTunes has encountered a problem and needs to close".
    Bought ipod for Xmas. Had old laptop that didn't have adequate USB. Finally bought new Dell and installed (Disc was version 5). Downloaded version 6 and haven't been able to open since.
    Have tried uninstall, disabling virus/firewall and downloading again. Same result.
    Although I've never gotten the system operational, when I call Apple they say the 90 day period has expired and it will cost $50 to discuss it.
    Any easy fix?
    Dell Laptop   Windows XP Pro  

    The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
    If that doesn't cure the problem, try deleting the iTunes preference files:
    C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
    and
    C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
    You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
    Hope this helps. If not, you might try this:
    Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.

  • ITunes Encountered a problem and needs to close on startup

    Hi -
    I'm running the latest version of iTunes (7.1.1.5) on a desktop computer with Windows XP (SP2) and I've had no problems with it up until today. After using iTunes fine yesterday, I tried to open it up today and I get a Windows error message saying "iTunes has encountered an problem and needs to close" on startup before the iTunes window even pops up at all. I've tried uninstalling and re-installing iTunes as well as replacing the library files with those from another computer (sometimes the ones on this computer get corrupted). But neither of those have changed anything, I still get the same message every time, no matter what I try or how many times I restart. Any and all help is greatly appreciated and I can provide any additional information that might be helpful.
      Windows XP Pro  

    I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
    that's an odd sort of a message (or series of messages).
    hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
    try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
    Using MSCONFIG to troubleshoot conflicts in Windows
    does QT open without the strange message after the selective startup?
    does iTunes launch properly?

  • "itunes encountered a problem and needed to close" help?

    thats the message i get when i try to click on the itunes icons.
    it won't let me in at all even a smidge.
    its done this ever since ive tried to load it on this new computer.
    ive uninstalled and reinstalled millions of times yet it still has the same message and no improvment, its very dissapointing since i haven't been able to redo my ipod in almost a year. so if anybody can help and get this problem patched up itd be much appreciated.
    thanks,
    Amay.

    wanpedro I tried what you suggested but have again got nowhere.I tried to uninstall QuickTime it just wont.I uninstalled iTunes & reinstalled it with QuickTime from Apple website.I'm back to where I was with the error message
    "iTunes & Quicktime have encountered a problem & need to close tell Microsoft about this problem" When one does that there is no feedback from MS With Qucktime uninstall a message says Fatal error on installation.

  • I cannot "download all" from the cloud ... it says that itunes has encountered an error and needs to shut down. I can download one song at a time. It is not being caused by any one song.

    I have the latest version of iTunes. When I am in the iTunes store and I click on purchased it will show me a list of all my purchased songs. Some of the older songs are already in my iTunes account. There is a cloud symbol by any songs that have not been download to my account. It always fails if I try to do a "download all" (at the bottom of the page) but I seem to be able to download one song at a time. These are songs that were purchased on my iPhone but I wanted to put them in my iTunes account so that I could put them on my iPod. The problem does not appear to be associated to any one song.

    I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?

  • Hello  my question is  why do i get a error message now that I have done alot of updating of my system  it old, but I got it back up and running Itunes was working fine until  in an update of the system files  then Itunes can't burn the play lists to the

    Hello 
    I recently had to reinstall  my software for  a
    dell computer  a dell latitude d 830,  then  after installing all of my software and such  including itunes   the player did well even record to disks  with no problems   now that my system has done alot of updating of  system  files....now the itunes does not burn to my cd...error message   2131  this time ..this  has occurred several times on this sytem and and as well as  other system   this one has  window vista  64 bit  home prem.  why is the itunes not working  to burn my disks
           it worked fine before  the updates to the system and the itunes software is up dated as well...can  someone suggest  something
    thanks for your time in this matter
    sadeyesjlee

    I recently had to reinstall my software for a
    dell computer a dell latitude d 830, then after installing all of my software and such including itunes the player did well even record to disks with no problems now that my system has done alot of updating of system files....now the itunes does not burn to my cd...error message 2131 this time
    The 2131 usually indicates firmware needs to be updated on a drive.
    Head to your drivers and downloads page for your latitude at Dell, and check for updates to your firmware for your optical drives. If you're behind and you update, does that clear up the 2131?

  • Since the iTunes update to 10.6 everytime I open iTunes there is an error message that says that iTunes has encountered an error and needs to shut down. Is there a way to fix this or go back to an older version of iTunes?

    Ever since the update, when I load iTunes it encounters an error and force closes. I have uninstalled and reinstalled everything Apple twice and that hasn't fixed the issue. Is there a way to go back to an older version of iTunes?

    http://support.apple.com/kb/TS3694
    http://support.apple.com/kb/TS3125
    http://support.microsoft.com/kb/299357

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