I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." what do i do?

I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." What should I do so I can music on my ipod?

Try resetting the iPod. Nothing will be lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Similar Messages

  • HT201263 My ipod touch does not restore properly and comes up with an unknown error (9). What do I do?

    My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    http://support.apple.com/kb/TS3694#error9

  • I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

    I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • The ipod "name" cannot be updated, an unknown error has occurred (-48)

    a few nights ago while i was updating songs to my ipod video, this thing appeared on the screen in a quick flash and i wasnt able to read what it said. then my computer blinked and resetted, causing my ipod to unplug without ejecting properly. so i pulled out the plug from the butt of the ipod only to find out that when i opened it, all my songs were gone. a good 3000 i think. i think i also pressed menu and play at the same time after that.
    the ipod "name" cannot be updated, an unknown error has occurred (-48)
    this is what keeps appearing on my i-tunes everytime i try to transfer songs to my ipod vid. the weird thing is that when i drag and drop songs from i-tunes to the ipod icon, it says its updating. but when its all done, not a single song appears on my ipod. and it also said something like "cannot be restored" and "ipod service error" on the ipod updater. i've tried on both computer and laptop and am experiencing the same problem. as of now, my ipod is working but it's just all empty. could anyone help? im so frustrated coz this is the second ipod i've purchased since the last one that broke down. thanks.

    k i tried that but i couldnt find cupertino usa on my ipod. i did: date and time - set time zone - then a list of places come out with (DST) beside each of em. i chose bangkok (dst). tried to plug it again on i-tunes and the same darn thing appears. that dreaded -48 error. ill check out the rest of those links you guys posted anyway. thanks again for tryin to help.

  • Ipod cannot be updated, an unknown error has occurred. (-48)

    I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
    So my questions are:
    1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
    2) What could be causing this message?
    3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
    Any help is appreciated.

    Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
    http://docs.info.apple.com/article.html?artnum=60983
    Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
    Best wishes!
    CG

  • I keep getting "cannot sign in, an unknown error has occurred" when I try to anything requiring my I'd and password on this new iPad mini. I tried a different I'd and password and have the same issue

    Can someone tell me if this is a known issue? I cannot do anything with this thing except look at what is already loaded.

    Tried that and after entering password, I got the same error. I tried some other steps of changing the date a few years ahead and then beck and also resetting the DNS from other posts and neither helped.

  • Err The iPod "mmustafa" cannot be updated.An unknown error has occured(-50)

    Hi,
    My iPod shuffle: When ever I try to sync or write new song: iTune errors out saying: "Can not read or write from iPod".It's able to play and list the contents. I tried to restore once and it worked after restoring. Then the next time when I tried to write some new songs I get the same error. I upgraded my iTunes to ver 7. iPod Diagnistics (iTune Ver:7) shows everything normal. With iTune 7 if i try restore, it says "restoring..." and it never stops (more than 5 hours)
    Your help is much appreciated thanks in advance.
    - Mustafa

    First try updating iTunes to version 7.0.2. as this article explains.
    Error 1418 when restoring any iPod using iTunes 7 or later.
    Here's the iTunes download.
    iTunes download.
    Also, some people have had success trying the fix mentioned here.
    Error 1418.

  • Trying to log into App store and keep getting "An unknown error has occured" please help

    I keep trying to log into the App store and get "An unknown error has occured"  help!!

    Im having the same issue cant purchase anything.  must be down

  • I am trying to download an app on my iphone and when it asks me to sign in to my account i get a message "Could not sign in. An unknown error has occurred." Do any of you know what is wrong?

    I am trying to download an app from Itunes on my Iphone and i keep getting a message saying " Could not sign in. An Unknown error has occurred." Does anyone know why i'm getting this message? I have had the same password for years so that is not why...

    The RC helicopter's directions say its available in the App store for Apple and here it is in the iTunes store:
    https://itunes.apple.com/us/app/icess/id558793179?mt=8 (released on 6/19/2013)
    How do I get this to show up on my iPad and/or iPod touch app stores so I can then download and install it as needed?

  • My iPod touch keeps saying the ipod "johnny" could not be synced. An unknown error has occured

    Ya so like I said it wont let me sync anything off my iTunes it keeps saying error or unknown error has occured and I really want help with this.

    Was an error number also given?

  • What can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • When i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)

    when i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)"  how do I fix it??

    Are you syncing photos to the ipod? If so, the -39 in this context can sometimes indicate a damaged photo cache. Are you able to sync if you delete your existing photo cache? To find it, see the following document:
    iTunes: Understanding the iPod Photo Cache folder

  • I am trying to update my ipod touch but it says that the update was corrupted during download

    I am trying to update my ipod touch but it says that the update was corrupted during download

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    - Then try on another computer
    - Try when connected to another network

  • I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

    I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

    Try going to Settings>Store and sign out and sign back in.
    It also could be due to an Apple server problem. and yu will just have to wait and try again.

  • I'm trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, "The iPad cannot be synced. An unknown error occured." What on earth is that all about?

    I’m trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, “The iPad cannot be synced. An unknown error occured.” What on earth is that all about?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

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