I know my e-mail and password but forgot my security questions, What can i do?
i know my e-mail and password but forgot my security questions, and im not able to access my app store account, what can i do
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(81755)
Similar Messages
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I know the user name and password but forgot the secret question
I know the user name and password but forgot the secret question
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.@ -
HT5312 I know my apple Id password but forgot my security questions what do I do
I don't know my security questions but I know my password
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103541) -
I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?
Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling -
Please help? How can i activate second hand ipad if its asking the old apple id password?
Take it back. The activation lock is an anti-theft measure and there is no way to bypass it. The seller should have wiped it clean for you and if they can't then it's a very real possibility that the device wasn't theirs to sell in the first place.
You bought a device that can never function so get your money back. -
I know my apple id and password but my new iphone 5 is asking for a voicemail password and I dont know what that is. Can I disable this?
The voicemail password is independent from Apple/your iPhone and is related to your service provider. If you already set a password for your voice mailbox, you would need to input it in order to access your voice messages associated with your cell-phone plan. If you forgot your voice-mail password or did not set one, I'd advise you to simply call your cell-service provider support which should quickly resolve the issue.
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hello sir i have IPhone 5 this imei is : ********** and i but my mail and password but the icloud tell me its wrong please help me my mail is : *********
and my password is *******
<Personal Information Edited by Host>You might try the following steps:
Restart the device by holding down the on/off button until the power down slider appears.
Try entering your password in another location (i.e. when you are using a different wifi network)
Reset all settings (settings > general > reset), this resets some of your settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It does not remove any of your data.
Try signing out of iCloud and back in (only if find my phone is disabled)
If this doesn’t help your best option may be to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid. What to do?
Basically, none; if desired, you can fill out and submit this form, but will probably be told to call.
(122649) -
hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on
iPhone 4Soenkz33 wrote:
this does not help at all for the second owner, after making the first owner id with careless, sorry for my english ...
Careless? Possible, but unlikely. Most likely the phone was stolen from the first owner. It would be a VERY careless iPhone owner who did not erase their personal information from a phone before selling it, and to do that it is necessary to disable Activation Lock. In most places in the world knowingly using stolen property is a crime, so the fact that the phone doesn't work may be the least of one's risks. -
hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on [email protected]
First, we're not Apple here (Apple does not participate in this forum). We're only users like you.
The previous owner has not given you the correct ID and password for you to use.
If the iphone has iOS version 7, then read through the following...
http://support.apple.com/kb/HT5818 -
What should I do if i have forgotten both my recovery e-mail, and the answers to my security questions? Will i have to make a new apple ID? I recently got an Iphone 5 and to purchase anything from itunes i need to confirm my account by answering the questions. Is there anything i can do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I forgot the password of icloud and i forgot the security question also can you please help me
i forgot the password of icloud and i forgot the security question also can you please help me
it's [email protected]
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I had an itunes account on my old computer which broke and I signed in my account on my new computer, i redeemed a $50 card on it but I cannot purchase songs or apps because i forgot my security questions, what should I do?
Copy everything from the old computer or your backup copy of your old computer to your new one.
Type "move itunes library from pc to mac" or similar into the google search bar. -
I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
Every time i want to purchace something i have to answer these questions that i have forgotten !
Please helpIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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