I know XP is no longer supported, but was told Vista was still supported, but cannot download Cloud trial. Was the info incorrect?

Had to get a new comp to replace one that burned out. Had to go used, but..It is loaded with Vista, which I was told was still supported by Adobe and could easily download PS Cloud. However, this does not seem to be the case, unless I am missing something. However, I get the error message that my platform is no longer supported. What's up?? I know XP is no longer supported, but.....Vista??

win 7 or better, System requirements | Creative Cloud

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MAC 10.6.8 not downloading CC InDesign. I was told my system would support it, but its not DLing

MAC 10.6.8 not downloading CC InDesign. I was told my system would support it, but its not Downloading.
I have to update my MACBook Pro and I backed up my Adobe Programs on an external drive. Long story short None of my Adobe programs are working any more and I don't have the License number - So now I have to Pay Monthly to use InDesign.
I called your help line and was told MAC 10..8 would support CS6 and CC. Im trying to DL CC and it's not working.

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

HT5225 What about my mail? I was told I could still keep my email account but I am no longer able to download my emails.

I was told I could still keep my email account even if my system wasn't up to a wholescale iCloud upgrade but I am no longer able to download my emails to my account. I can still get them on my iPod but not on my laptop. How do I make the transition?

How much mail are we talking about here? Roughly how many messages, and roughly how many gigabytes of mail?
Who is the mail provider? Is this a local provider on a local network, or one of the "free" providers, or something from your ISP?
Do you have free disk space on your OS X system here, or is it possible that your disk is getting full?
As for the usual diagnostics for problems with Mail.app, launch Mail.app and select the Connection Doctor from the Window menu, let it run, select More Details, and re-run the tests. Expunge any personally-identifying information and post the results here, if they don't make the trigger clear.
You can also try a mailbox repair pass; there's a Rebuild option in the Mail.app menus.
If the downloads are failing, then the usual trigger is the IMAP or POP password setup; there are two entirely seperate connections and two separate credentials and such; the send path (SMTP) and the receive (IMAP or POP) path. Usual triggers for problems are changes to the mail servers involved, or the mail ports, or the credentials needed; I've seen vendors change each of those, and forget to mention it to their users.
That OS X version is extremely old. (I don't have anything nearly that old to check the details fo the setup of that version; 10.6.8 is the oldest OS X version I have handy.)

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

You could try using the DNG converter 8.7 on Windows vista:
<Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7>
<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
You then need to watch this video to get hang of it:
<Camera Raw: How to use Adobe DNG Converter - YouTube>
Hope this helps.

HT201364 I have a macbook with OS X 10.6.8, 2GB of ram, and enough space to download, but it still says it cannot download the update on this computer. Would anyone know why? Thanks.

I have a macbook with OS X 10.6.8, 2GB of ram, and enough space to download, but it still says it cannot download the update on this computer. Would anyone know why? Thanks.

Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest Macs of each type that can run Mountain Lion and Mavericks:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
A computer incapable of running Mountain Lion which has a Core 2 Duo(not Core Duo) or better CPU and at least 2GB of RAM can run Lion 10.7, which is available from the online Apple Store.
(92639)

I had iphone 5s which was accidently dropped in water i dont know if it could be fixed or not but is it possible to save my data using i clouds without fixing the phone

i had iphone 5s which was accidently dropped in water i dont know if it could be fixed or not but is it possible to save my data using i clouds without fixing the phone

if you set it up to sync with iclouds in terms of contacts and calendar and the likes in advanced the data is still in icloud
if you set it up to backup to iclouds since you only get 5GB free storage you would likely had paid to get more or used very little storage on your phone then the backup is still in iclouds
about if it can be fixed then read
iPhone 5 water - how screwed am i

TS3212 i've tried several times to download, but continue to get an error mssg advising cannot download to drive F? Wondering why it's attempting to download to drive F instead of C? And, there are no options to choose where i'd like to download?

i've tried several times to download, but continue to get an error mssg advising cannot download to drive F? Wondering why it's attempting to download to drive F instead of C? And, there are no options to choose where i'd like to download AND no support available from Apple to assist w/out $$. I had iTunes previously... but, cannot find it.... i have a laptop attached to a docking station with an external hard drive attached there too.

See "Invalid drive X:\" install errors.
tt2

I loaded software updates to Settings now my lock button won't work. I was told to do a restore but it keeps timing out. I disabled virus software which didn't help. How do I get it to restore?

I loaded software updates to Settings and now my lock button won't work. I was told to do a Restore but it keeps timing out. It says it will take 58 minutes to do the restore. I disabled my virus software but that didn't help. Any suggestions so I can do a Restore?

Try the Manual Install discussed here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

I am trying to set up a mail account but I get a warning that my password cannot be sent securely to the server. how do I correct the problem?

I am trying to set up a mail account but I get a warning that my password cannot be sent securely to the server. How do I correct this so that I can set up my email account?

1. If you haven't tried this already, just delete the user account entirely, and then try setting it up again.
2. To find the permissions file:
     a. hold down the option key
     b. go to the Go menu in the finder
     c. scroll down to Library and open it
     d. in Library, go to Containers/com.apple.mail/Data/Library/Preferences
     e. drag it to the trash and restart.
3. if that doesn't work, go to Applications/Utilities/Keychain Access. In the Keychain Access menu, do Keychain First Aid, and repair.
This should keep you busy for a while.

I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do

I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do?

Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

I try to authorize my computer and when i login i was told to review my account but i also dont have a visa or a credit card so how can i skip it ?

i try to authorize my computer and when i login i was told to review my account but i also dont have a vice or a credit card so how can i skip it ?

Not it. Thanks. I tried it, so thanks for the tip, but I get the same error message. That I need to authorize this computer to get the purchases. I guess it's not really an error message. But It will not let me proceed any further. Once again I have deauthorized and this is the only computer that is authorized for this account.
Then
Then and last
Pretty annoying. Any ideas?

I got 2 iphone 4 while i was living in the us. they were att. i was told that they were unlocked but they r not. what can i do?

i got 2 iphone 4 while i was living in the us. they were att. i was told that they were unlocked but they r not. what can i do?

iPhones sold by AT&T are never unlocked. Anyone who told you otherwise was wrong. Here are AT&T's official requirements and procedure for unlocking an iPhone:
https://www.att.com/deviceunlock/client/en_US/
You'll have to apply to them for unlocking.
Regards.

I live in Spain, but am an English speaker. I tried to download some apps from the English shop, but am told I cannot do that. Now I do not know how to switch back to the Spanish store ? I can not even update my existing Apps. I went to Settings' but cann

I tried to download some Apps from the English shop but am apparently not allowed to do that. I am prompted to switch back to the Spanish shop.
Unfortunately I do not remember how to do that. I cannot even update my existing Apps. I cannot find anything in Settings to get back to the
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Bambi

Settings > Stores (or iTunes and App Store) > Apple ID > View Apple ID > enter password > Country/Region

The apple id associated with my itunes is no longer good because that email address has been deleted what do i do to update the info

the apple ID that is associated with my itunes is no longer valid because the email address has been deleted,how can i update my info without my old email and password?

how is what blocked? the email address? or apple ID... As for the ID, its not bocked but when i entre the password it says... " Your Apple ID has been diabled for security reasons. to enable your account, reset your password on appleid.apple.com" which i did, after i have entred the apple ID, it gives me two options to either change my password by sending it to my email acccount used, first time i clicked use email to reset pasword. i then went to msn to long into that email and msn says that this account has been blocked due to the password being entred to many times to activsate this clcik link beloew and so i did, it then took me the security queastion and the alternative email used within that account is completly different to what put in when i first made that account 2 years ago, the security question to that email is in portugues/ spanish and im neither, so clarely someone has hacked into that email and blocked it... and this why i cant change the password for my apple ID..

I was told to contact iTunes support

I was asked to contact iTunes support when I tried to buy smurfberries *** help me n now I'm on iTunes support and don't know what to do

Hi GB...
Sometimes people just get lost or confused navigating...
That's why we are all here to help...
Enjoy

I know XP is no longer supported, but was told Vista was still supported, but cannot download Cloud trial. Was the info incorrect?

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