I like to learn Marketing and sales in CRM

Hi,
i am new to CRM.i like to learn Marketing and sales in CRM.Can anyone suggest me how and where to start my studies and what are all the things to learn.
i was told to study from help.sap.com.
is there any ebooks.if so, pls send it to me at [email protected]
Thanks,
Rolan

Hi Felix Rolan,
As per your experience I will suggest you to do initially Sales & Distribution module in SAP and then you can do your CRM in SAP without any hassels because I think SAP SD and SAP CRM are goes hand in hand in real time implementation in most of the projects.
Wish you all the best...
Best Regards,
johnny.

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    null

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