I literally just talked to a representatice earlier today on online chat, not over the phone. She told me the service was 24hrs. Why can't I find out where I did that today?

My old iPhone wasn't working correctly, so I got an Apple refurbished one in the mail today. My apps had a problem syncing, and I got online to chat with a representative, but had to cut the conversation short because I had to go to work. Now when I go online, I cannot find the online chat anywhere, even when I go to the EXACT web page in my history. Any ideas? Also, she had me do a system restore on my phone, and told me my media and data would not be lost, but now I lost all of my pictures.

It is a live chat, not an email thread... unless you saved the converstation specifically, most likely by copying the entire conversation then saving to something like notepad, wordpad, word, or similar program, there is nothing to go back to.

Similar Messages

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