I live almost next door to the exchange but only g...

Question

If i throw a stone from my back garden i reckon i could hit the roof of the telephone exchange so that's how close i am to it, but my upload speed is only 36k and never higher.
i play a lot of online games and im always getting told by others that my connection is lagging and at times this gets me thrown out of some gaming rooms because people get annoyed at the delay in my updating to the game server. its most noticeable in sim racing games where i disappear from track then suddenly pop up in front of someone and this is very bad for all, and i need to get this sorted fast.
i use to have 56k upload at my old address and was along way from the exchange so my question is why is my upload speed so bad if im living next door to a exchange ??
my download speed is 510k
my upload speed is 36k
im on adsl with microfilters i use the bt accelerator and am plugged into the box by my front door so there is nothing more i can do.
When i joined bt i was told my line should be good for 9mb but ive never got 900k the best ive ever got was 614k so no idea where they get their info from.
is the UK really so far behind the rest of the world when it comes to internet connections?
SLOW SLOW BT CONGESTED EXCHANGE THAT I SEEM STUCK WITH HOWEVER AT PEEK TIMES WHEN I HIT A VERY SLOW 1MB ON MY BT LAND LINE THAT COST ME AN ARM AND A LEG I CAN JUST DISCONNECT FROM IT AND CONNECT TO NEXT DOORS VIRGIN MEDIA UNSECURED D-LINK ROUTER AND GET A 2.6 CONNECTION. HOW ???????????????????? AND WHY????????????????? IF ITS CONGESTED HOW IS THAT EVEN POSSIBLE OR DO VIRGIN PAY BT A **bleep** LOAD OF MONEY.

Answer 1

Ok guy's thanks for that i didnt know i needed to do that
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:33:05
Downstream:
6.719 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
15.1 dB / 26.0 dB
Line attenuation (Down/Up):
9.6 dB / 4.0 dB
Output power (Down/Up):
16.0 dBm / 12.3 dBm
FEC Events (Down/Up):
5508 / 0
CRC Events (Down/Up):
0 / 0
Test1 comprises of Best Effort Test: -provides background information.
Download  Speed
5111 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 5111 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :6880 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 6000 Kbps
SLOW SLOW BT CONGESTED EXCHANGE THAT I SEEM STUCK WITH HOWEVER AT PEEK TIMES WHEN I HIT A VERY SLOW 1MB ON MY BT LAND LINE THAT COST ME AN ARM AND A LEG I CAN JUST DISCONNECT FROM IT AND CONNECT TO NEXT DOORS VIRGIN MEDIA UNSECURED D-LINK ROUTER AND GET A 2.6 CONNECTION. HOW ???????????????????? AND WHY????????????????? IF ITS CONGESTED HOW IS THAT EVEN POSSIBLE OR DO VIRGIN PAY BT A **bleep** LOAD OF MONEY.