I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. Any suggestions?

I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. I only use the default calendar. Do I have an incorrect setting?

I did find another point worth mentioning.
I use my iPhone 4 with a corporate Exchange email account. I had deleted the account from my phone just before I did this backup/restore process...and I thought my battery drain was much, much better (if not outright fixed).
Later in the day, after seeing my battery life improve to near-new behavior, I re-added my Exchange mail account. Considering I have 1 yahoo account and 3 gmail accounts, the Exchange account adds a 5th email account.
What happened? Battery drain back to "worst case". Removing or re-adding the Exchange account is like toggling between decent and terrible drain conditions.
Bottom line is that I re-added a couple dozen applications and battery life didn't change. By far, the Exchange account drains the battery worse than any other app and setting. This account must be polling very frequently and since people tend to send very large file attachments to that account, perhaps those effect the battery drain even though I have the account set to not download attachments.
Anyone running Microsoft Exchange might be able to confirm what I see? If so I can open an enterprise ticket with Microsoft and bug them on this issue.

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I have recently erased all content and settings on my iPad2 and performed a restore from both icloud backup and iTunes. On both occasions I am missing some photos. It tells me I am downloading 1641 photos but only does 903 starting at no.738

I have recently erased all content and settings on my iPad2 and performed a restore from both icloud backup and iTunes. On both occasions I am missing some photos. It tells me I am downloading 1641 photos but actually only starts downloading from photo 738, only giving me 903 photos. where have the first 737 photos gone? Can anyone help

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iCloud: Troubleshooting missing information after restoring an iOS device
http://support.apple.com/kb/TS4605
-Griff W.

HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

My iPhone 4S is attempting to restore from an iCloud backup. It's taking a very long time. Is it still restoring?

I began this crazy fiasco on Friday (it's now Monday). My phone didn't have enough storage to update to iOS8 via wifi, so I connected to my laptop. Thankfully I backed up my phone to iCloud & even saved pics manually onto my laptop before beginning the update via iTunes. My computer (PC, Dell Mini) kept making disconnection sounds (my USB ports are unreliable at times) so I began to think it wasn't going to work with the continuously broken connection (it was displaying a message in iTunes "waiting for iphone"). So I thought, well, if that USB port isn't working & it's already disconnected, I'll just switch the USB port real quick. BIG MISTAKE. I then got an error message saying the connection was lost & the update was interrupted. I clicked "OK" & then I was told that my iPhone would have to be reset to factory setting before it could be updated. GREAT... So I let it be restored to factory settings via iTunes. After that it updated to iOS8. Once that was complete I began the iCloud backup restore. It started Friday afternoon & ran for several hours, reloading many of my items. But then I had to leave work, & a wifi connection. My phone was away from wifi most of the weekend, but has had the spinning 'loading wheel' next to my "4G" icon in my status bar the whole time. Several of my Apps say their 'waiting' or 'loading' but they don't appear to be actually loading (hence, they're in the same 'loading' spot they've been in for days). When I looked online I found this:
How can I verify that the restore process is underway?
Go to Settings > iCloud > Storage & Backup. When the restore process is underway, the iCloud Backup setting is dimmed and you have the option to tap Stop Restoring.
But when I look at the Settings > iCloud on my phone, there's no "Storage & Backup." Instead, where that option should be, is a message at the very bottom of the page that says "Your iCloud account cannot be deleted because your iPhone is being restored." This is the only indication I have that it's still restoring, but like I said, the apps have not shown improvement in their loading. My phone has been back on wifi, connected to power source, & locked since 8:45am (it's now 9:45am).
Is my phone actually restoring??? Or is there a glitch & it's stuck??? Please help!

Now it's Wednesday (2 days since I originally posted) & my iPhone appears to have finally restored all my apps, but it still says it's restoring from iCloud backup. If all my apps are restored, what else could it be restoring? IS it actually restoring anything at this point, or is it still in 'glitch' mode??? I've tried turning it off & back on & it continues to say that it's restoring.

I cannot restore from an iCloud backup after erasing iPhone 4 on 6.1.3. Any tips? Any help is greatly appreciated.

I erased my phone through settings. I made a backup using iCloud. Now, no iCloud backups will restore. Just get the same message. Cannot Restore Backup

You're welcome , yes you could put the iphone on dfu if its on recovery mode have agreat day

I got a new iPhone yesterday. The sales people set it up to use. I want to have all the apps, pics, etc from my iPod to be on the new iPhone. How do I do this from my iCloud backup of the iPod??

I got a new iPhone yesterday. The sales people set it up to use. I want to have all the apps, pics, etc from my iPod to be on the new iPhone. How do I do this from my iCloud backup of the iPod??

http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
Be aware that photos should always be synced to a computer for archiving and that relying on a restore from an icloud backup may not return all (or any) of your photos. Once on the computer, you can sync the photos to the new device...
Syncing Photos:
From device to computer...
http://support.apple.com/kb/HT4083
From computer to device...
http://support.apple.com/kb/HT4236

My phone froze. I restored it but none of my apps showed up. Ihave tried several times to sync it but each time it freezes up the phone again and I have to restore again....

My phone froze. I restored it but none of my apps showed up. Ihave tried several times to sync it but each time it freezes up the phone again and I have to restore again....Have done this about four times now..any suggestions?

If you are restoring from a backup and you are still having problems, it leads me to believe there is a corrupt file in your backup. Restore the phone as new and then sync your applications over from iTunes. Make sure you have transferred your purchases from the phone to iTunes. Also make sure you have your camera roll imported to the computer and your contacts/calendar synced to a supported application. Restore as new gives you a fresh start, and you can then sync everything else after the restore.

Trying to change the APN on my iPad for a new data provider. Each time it returns to the original. Any suggestions?

trying to change the APN on my iPad for a new data provider. Each time it returns to the original. Any suggestions?

Hi Canberabomber,
If you are having issues setting or changing the APN on your iPad, you may find the following article helpful (apologies if you have already seen it):
iOS: About cellular data network settings (viewing or editing the APN)
http://support.apple.com/kb/ht2283
Regards,
- Brenden

When I sync my entire photos from iPhoto to IPad or IPhone, I'm missing 3 events, any suggestions?

When I sync all my photos using iTunes on my MacBook pro with Lion to my IPad or IPhone, I'm missing 3 events, any suggestions?

See if Deleting the Photo Cache Helps,
Delete Photo Cache
http://support.apple.com/kb/TS1314
Goto Home > Pictures > iPhoto Library...
Right Click and choose Show Package Contents...
Find the Folder called iPod Photo Cache and drag it to the Trash...
Close the Finder Window..
That’s it...
Syncing Photos with iTunes
http://support.apple.com/kb/HT4236

The KitKat upgrade has been a disaster. home wireless is no longer recognized, even going through the set-up process. It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car. In atte

My home wireless is no longer recognized, even going through the set-up process. It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car. In attempting to solve these problems I have gone to settings-phone-upgrade and it states that the upgrade is available-select to continue-(which I do)- it checks -please wait and it then states that update not available - try later.

Maybe not too late to help you.
For specifically fixing the Bluetooth, un-pair your phone with the car, and go through the process of repairing the two.
In general, the KK update requires many of us (different phones) to perform a Factory Data Reset after we back up our personal content (pictures, music, movies, or other downloaded files) to a PC or MAC. This will result in you having to do a bit of work to setup icons for the programs you use, and maybe putting in the specifics again for email accounts and other specialized apps. So if you are going to do this sort of thing... copy important information/settings down on paper.
HTH.

I recently update my iTunes and it deleted all my songs. I was able to get some back via iCloud but I can't seem to sync my old playlist. Any suggestions??

I recently update my iTunes and it deleted all my songs. I was able to get some back via iCloud but I can't seem to sync my old playlist. Any suggestions??

See Empty/corrupt library after upgrade/crash...
tt2

HT4236 My pictures get shuffled into wrong events folders when syncing to iPad mini. Any suggestions?

My pictures get shuffled into wrong events when syncing to iPad mini. Any suggestions?

Photos are sorted by date modified when you sync from iTunes. If you have them arranged out of date sequence, they will not sync that way onto the iPad. You can read more here.
http://support.apple.com/kb/HT4221

Last computer i was able to make 3 profiles and run 3 windows. each time it asked for the profile when i wanted to start each window. how can i set that up again

ast computer i was able to make 3 profiles and run 3 windows. each time it asked for the profile when i wanted to start each window. how can i set that up again

last time some1 set it up for me. i would only have 1 shortcut on my desktop. everytime i clicked on it, it would ask me which profile i wanted. even if i had 1 or 2 of the others open it would still ask me which profile i wanted to open. i want to be able to do it that way again.
yes i already set up the 3 profiles. but once i open up the one profile, and click on the short cut to open another, it just opens a brwser window with the profile in use. so i could open 10 windows, its only 1 profile, the first profile i used.
and yes i have the box not checked

How do I set up my AT&T mobile internet device on the Mac? Each time I go to the network set up, I don't have an option to select the device, only WiFi.

How do I set up my AT&T mobile internet device on the Mac? Each time I go to the network set up, I don't have an option to select the device, only WiFi.

Are you getting Airport confused with Airplay?
Secondly, I don't think a Mac can be used as an Airplay receiver. You'll need an Apple TV for that. There are third-party software packages that can turn your computer in to an Airplay receiver, but I'm not sure what the rules are about mentioning them here on Apple's forums.
Hint: google "airplay software"

Using the USB cable to sync my blackberry deletes all calendar entries older than 3 mos

I'm not very good at this kind of thing, so please pardon what I'm sure will be mistakes/omissions as I describe my problem.
Every time I sync my blackberry using the USB cable (I'm told by my boyfriend who is an IT guy that I can't sync it wirelessly although I don't know why), all of my calendar entries in Outlook get erased--that is, all the entries that are older than 3 mos. I frequently use those entries as reference so I can't lose them--so now I'm terrified to sync my blackberry.
Any help will be much appreciated!
Jenny

I just found this on the support page and am going to try it for a couple of days to see if it solves the problem:
Document ID:
KB18694
Modified Date:
01-18-2010
Document Type:
Support
Print this page
Contents [show]
   Products
   Environment
   Overview
   Cause
   Resolution
Products
BlackBerry® Desktop Software
BlackBerry® Desktop Software Version 1.0 (Mac OS)
BlackBerry® Devices
Environment
BlackBerry® Desktop Manager
BlackBerry® Desktop Manager Version 1.0 (Mac OS)
BlackBerry smartphone
Microsoft® Outlook®
Yahoo!® Mail calendar
Apple iSync
Overview
When synchronizing the Calendar via the BlackBerry Desktop Manager, past calendar events are being deleted on the desktop calendar application.
Cause
Calendar items on the BlackBerry smartphone were deleted as a result of the keep appointments setting in the Calendar was set to delete older appointments.
Resolution
To resolve this issue, complete the following steps:
Task 1
Configure the BlackBerry smartphone to keep past appointments:
Open the Calendar application on the BlackBerry smartphone and press the Menu key.
Select Options and then General Options.
Within General Options set the Keep Appointments options to Forever.
Task 2
Configure BlackBerry Desktop Manager calendar synchronization options:
For BlackBerry Desktop Manager version 4.5 to 5.0:
Connect the BlackBerry smartphone to the computer with a USB cable and open BlackBerry Desktop Manager.
Select Synchronize from the main menu of BlackBerry Desktop Manager.
Select the Synchronization link and click on the button labeled Synchronization to configure the synchronization settings on the BlackBerry smartphone.
Select the Calendar.
Select the option to Synchronize with Microsoft Outlook and click Next.
Select either the Two way or One way sync and click Next.
Select the Default profile for Microsoft Outlook.
For the Calendar date range select the option to Synchronize items within a range of days, configure the date range to sync 30 days in the past and 365 days in the future.
Click Next.
Continue through the configuration wizard and click Finish and then OK.
Perform a new synchronization.
For BlackBerry Desktop Manager version 4.2 and 4.3:
Connect the BlackBerry smartphone to the computer with a USB cable and open BlackBerry Desktop Manager.
Select Synchronize from the main menu of BlackBerry Desktop Manager.
Click on the Configuration tab and then on Configure Sync.
Select the Calendar.
Select the option to Synchronize with Microsoft Outlook and click Next.
Select either the Two way or One way sync and click Next.
Select the Default profile for Microsoft Outlook.
For the Calendar date range select the option to Synchronize items within a range of days, configure the date range to sync 30 days in the past and 365 days in the future.
Click Next.
Continue through the configuration wizard and click Finish and then OK.
Perform a new synchronization.
If you are still prompted to make deletions from Microsoft Outlook for past calendar events that were not manually deleted, then you may need to repeat the steps above and synchronize with a smaller date range for past events.
For BlackBerry Desktop Manager version 1.0 for Mac OS:
Connect the BlackBerry smartphone to the Mac with a USB cable and open BlackBerry Desktop Manager.
Select Calendar.
Select Two-Way.
Select All Calendars or Selected Calendar, checkmark calendars to use during synchronization.
Select Advanced Settings.
For the Calendar date range select the option to Only events, configure the date range to sync 30 days prior and 365 days after.
Click on Sync.
Top of page
Disclaimer
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
   (a) that the terms of use for the documents found at http://www.blackberry.com/support/knowledgebase/disclaimer.shtml apply to your use or reference to these documents; and
   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at http://www.blackberry.com/btsc.

I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. Any suggestions?

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