I live in the country. I have ADSL but it is slow. I have just upgraded to Adobe Creative Cloud and downloaded the installer. After three attempts to install I give up because the installer has too! What do I do now? Joan McGovern, Camilo Enterprises, Au
I probably should not have asked this question at this time as I need to go to bed. It's 11.34 pm. I do hope someone has an answer because I feel very dudded, having finally decided to join the Adobe cloud!
either
1) have someone else download for you and send you the installation files on a usb stick
2) find a better connection yourself and download to a usb stick
3) use your current connection and a download manager to download the installation files.
in all cases, use the the direct downloads,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
Similar Messages
-
Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!
I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens. -
I have an older iPod (2005). After years of inactivity I tried to install the cd on my PC. I get the following error message, after several attempts to install: iTunes cannot run because some of its required files are missing. Please re install iTunes.
Did you follow the exact instructions in this Apple support document to remove and re-install iTunes and ALL other Apple software on your XP machine?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
B-rock -
Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t find more the desinstaller of old CC version and the 2 versions takes a lopt of space on my disk... is it normal or is there a necessity to stay with the 2 versions... Now I use only the 2014 version but the old version is always there ????
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?
The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.
-
Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!We're sorry.
We can't find the article you're looking for.
Please return to the Apple Support homepage.
Sigh. -
I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?
If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.
-
Please, I need help. I´ve just downloaded your adobe creative cloud and now I CAN´T SEE THE DESKK ON MY PC!!!!!
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?
A12... download & install error http://forums.adobe.com/thread/1289484
-more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0 -
I have installed Adobe Creative Cloud and Muse hangs on publishing? Help?
I am working within the Cloud now as subscribed. I installed Muse with intention of continuing building websites with the Muse Release Candadate, from Muse Beta that I learned and used for months. The sites that I had created with Muse Beta usually published without incident. But now that I've installed Muse RC, I find that I cannot publish at all. It either hangs or I get diverse error messages. The biggest tick of all is trying to get support! Is it because it's the weekend that I cannot find a phone number to call Adobe Support? Or am I meant to go around in circles seeking support that I cannot find an option for? It was easy to sign up and put money towards this program but be fore warned that this seems to be my only option for getting help? I have a client that I'm developing a website for and we were both happy to see Muse finally hit the market. I thought failing to publish issues would have been well worked out prior to release? Wouldn't you think so? I have to doubt the problem lies on my end and do not want to be pointed back in that direction again. Or I guess I could contact sales again for a support option there? Oh! I see Milton & Bradley have, Aggravation, Risk, and Life, named very well. "help please"?
Thank you Manish, but as i've described this problem thourghly over time while building this website in Muse beta. So too, I have downloaded this additional content which offered no resolve. I have contacted a person at Adobe Muse Support and have sent him a copy of the website to analyze its publishing failure. I think it is now in competent hands to solve the problem. I appreciate your reply and interest in helping me. Thanks much, John
-
here I begin, whenever we can get help?....
Revel does not require a serial number only your Adobe ID and password. If you are having problems locating a serial number for your Creative Cloud subscription you will need to contact Adobe Customer Support.
http://www.adobe.com/company/contact.html
Glenyse -
Can anyone help me please?
I tried to install and remove twice, We bought one year full package of creative cloud programs.
Many thanks for a solution, i have 3 days trial left.Hello Kelly,
first, because you wrote that you "installed ..." a try to (un)install by own resources is not enough!)
As strange as it may seem I fear it's now a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
On the other Hand, in my eyes it's as you said, CC includes many other programs, please see Adobe Creative Cloud . Here a screenshot of some of my programms I loaded down to use in CC:
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"
I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"
Can somebody explain why??????? -
I accidentally typed my email wrong when i downloaded Adobe Creative Cloud and it needs the verification email which i cant get cos i cant change the email? does anyone know how to change your email, ive tried reinstalling but it doesnt work
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-email address https://forums.adobe.com/thread/1446019 -
Adobe creative cloud installer problems.
I have tried to install Adobe creative cloud and what would happen is that the installer bar would'nt go very far and would just randomly shut down. I dont know why this is, is there anyway I can fix this problem?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Maybe you are looking for
-
I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions
-
This question was posted in response to the following article: http://help.adobe.com/en_US/ColdFusion/10.0/Developing/WSe9cbe5cf462523a0-70e2363b121825b2 0e7-8000.html
-
How to edit data selection(Date) for an Init Delta Infopackage
Hi Experts, We have a Process Chain which contains an Delta Infopackage. This Delta Infopackage has a Data Selection (Date) condition which is till 12/2008. As well the same date selection is present in the init method as 12/2008. Also we need to cha
-
Only some pictures have preview images in 'Years' view
Has anyone else encountered a problem where many pictures have a preview image, but no matter how long you leave Photos running, some pictures' preview image is just a grey square? Is there any way to manually make Photos go through and build preview
-
My Vista-running laptop just downloaded the Service Pack 1 update for Vista, and now my Palm desktop, to which I sync, has gone nuts, either showing NO info for calendar or contacts, or showing it with the error message "An invaliud argument was enco