I load FF then w/in short time it demands I load it again - why? What do I need to do?

I have continued to install as requested but recently it keeps asking me to install it again after I've already done so - driving me nuts! What am I not doing or need to do to get things back on track?
Ok to call if needed: 702-645-5196 (I'll call back on my nickel if needed.) Thanks! Jody

You should be regularly backing up. You will have to purchase again as there is no way to retreive a movie.
Music and TV shows can be reloaded (currently US only) as well as Apps and books
http://support.apple.com/kb/ht2519

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