I loaded an Itunes update and now I am told to re-install Itunes.
Everything was working great, but after installing the last update, when I plug-in my IPOD I get the message, " the software required to communicate with the IPOD is not installed correctly. Please re-install Itunes to re-install the IPOD's software."
There is nothing that I can find that tells me how to re-install Itunes. Do I need to first un-install it? The IPOD works fine alone, Itunes works fine on the computer, but I can not get the computer to communicate with the IPOD.
I am not good with computers and this is the first issue i have ever had with m IPOD or Itunes, so any help would be very much appreciated.
I actually thought that this would be a fairly common thing.
Can anyone sned me to a link that tells me how to re-install Itunes?
Thanks
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HazelHello Emeraldh,
Sorry to hear about your troubles.
I think I'm reading two questions, but I'm not sure.
Did you want to know how many devices you can have authorized with an Apple ID?
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Are you using Windows Vista on a Dell, HP, or another Windows (Microsoft) based laptop? Or are you using a Mac?
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Installed latest update and now i cannot get itunes to load
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TS3212 i down loaded the update and now it wont open says im missing this file msvcr80 dll
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Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Hello there, thumerick.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar
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http://support.apple.com/kb/HT1808
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My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.
Try:
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
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