I locked my iphone and its telling me to connect to itunes and i did but it doesnt say anything about unlocking it. what do i do?
locked my iphone and its telling me to connect to itunes and i did but it doesnt say anything about unlocking it. what do i do?
http://support.apple.com/kb/ht1212
Similar Messages
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I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?
You need to connect the phone to your computer's iTunes, and that should recognise the phone and let you reset it back to factory defaults - you can then restore/resync your content to it.
Disabled device : iOS: Forgot passcode or device disabled -
Hey I wanted to update my iphone 5 to ios 7.0.2 and it show ant icon connect to itunes on my phone but it doesnt reacts to anything, what should i do?
Hello TommyElMorte,
Thank you for using Apple Support Communities.
I recommend conncting the iPhone to the wall charger that it came with, and then reset it.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
All the very best,
Sterling -
I was given an iPhone 3G, reset it, and now have picture which I believe indicates I should connect to my computer and iTunes. Have done so, clicked download which was done, but nothing changes on the phone. I know I can only upgrade to ios 4.2 but how do I do this?
Hello challenged37,
From what you describe it sounds like the phone is in recovery mode. Try connecting the phone to the wall charger that it came with, and perform a reset then connect it to iTunes again and try:
Reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Here is some additional info on what to do if the device still doesnt show in iTunes from the article named:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
HT5858 i forgot my iphone 4 lock code and its telling me to connect with itunes
i need help i forgot my iphone 4 lock code
Forgot or Wrong Passcode
http://support.apple.com/kb/HT1212
Forgot Passcode use recovery mode to restore
http://support.apple.com/kb/HT1808 -
Can someone helpme pleaseeeeeeeeeeeeeee
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Happened over Christmas holidays, I thought my sister knew my passcode(which she didn't) but then I never had chance to practice it and I forgot it!! HELP PLEASE!!!!!
You need to connct the iPod to its syncing computer and restore via iTunes on th comp;uter. If iTunes asks for the passcode and you can't enter the passcode or if yu do not have the syncing computer, place the iPOd in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For how to restore see:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
i tried to update my ipad to 7.1.2, and i tried updating it and know its telling me to connect to itunes but i a at a different computer and all of my ictures are going to get deletd and i dont want that.
Hi Kevin Gauthereau,
Welcome to the Support Communities! If you don't have access to the original computer that you use to sync to iTunes, you can backup your iPad to iCloud and update it wirelessly. This article will explain how:
iCloud: Back up your iOS device to iCloud
http://support.apple.com/kb/PH12520
You can import your pictures to your computer at any time as a second backup. Here's how:
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
- Judy -
i went to update my iphone and now it says no sim grrrr and keeps telling me to connect to itunes which says no sim
Your iPhone is in recovery mode. Do the following to get it out of recovery mode.
Plug your iPhone into your computer with iTunes open make sure iTunes recognizes the iPhone in recovery mode.
Hold down the power button and the home button to do a hard reset and shut it off
Keep your finger on the Home button ONLY and unplug the iPhone from the cable
Release the Home button and allow the iPhone to power back on which may take a few minutes
The iPhone will return to its prior format
Hope that helps! -
So I had put a lock on my IPhone and forgot the pin number! I am now locked out! It says to connect to itunes so I did but nothing has happene my phone is still locked! Someone help!
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/ht1212
This will remove the passcode. -
My iphone 3gs keeps telling me to connect to itunes
my iphone 3gs keeps telling me to connect to itunes, when i do it tells me that it needs to be restored, but it doesnt restore, instead it says error 1013
Try http://support.apple.com/kb/HT1808.
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When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad. I tried to reinstall iTunes. That did not address my problem. Any suggetions on what I should do?
Hey Bob0725!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?
Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode
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