I log on with internet explorer and ican view videos from my att homepage , why can't i with firefox ?

I log on with internet explorer and i can go to select videos from my att homepage. When i log on with firefox and i go to the same videoes i can see the advertisement and then it tells me the video is no longer available. How can we fix this ?

This is a direct download link: [http://www.mozilla.com/products/download.html?product=firefox-4.0.1&os=win&lang=en-US Download Firefox 4.0.1] Download it to your desktop.
Just in case Firefox is still installed, please do the following.
Go to Add/Remove Programs in Windows Control Panel, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox
Finally run the installation file you downloaded to the desktop earlier.
If you don't see Mozilla Firefox in Add/Remove Programs, then it's not installed.

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