I logged into itunes store and nothing appears?

I logged into the itunes store but nothing appears, I even tried to search but nothing

Hello MemawRN
Check out the first article, as it is a universal article to troubleshoot the iTunes Store across all devices and computers. If you have Windows, then check out the seconds article as it pertains to having a blank screen
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Regards,
-Norm G.

Similar Messages

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    This is probably due to a connection error.
    I fixed this by navigating this route:
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  • I can not log into itunes store and download

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    I assume from your first post that you will have tried restarting your router. if you were having to restart it all the time previously have you considered an interference problem.
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    com.apple.airport.perference.plist
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    Hey thanks b noir. That solved my problem! I ran the autoruns programs and the only suspicious programs in the winsock tab was Speedbit (a video accelerator program). As soon as I unistalled it iTunes started working properly again. It's strange because Speebit ran together with Itunes for quite a while without problems -  must've been a new update.
    I guess I'll never get back the many many hours I spent trying solve this problem...
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  • Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access it. Please help.

    Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access the store. Please help.

    If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
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  • I double clicked itunes store and nothing happens can I get some help.

    Itunes says its accessing the Itune Store and nothing happens.
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    I am not a hundred per cent sure but my guess is that you have to sync that pamphlet to an iPhone or iPad to read it just like ebooks

  • I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I have this problem too since ios6 upgrade.
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  • When I try to log in into itunes store an error appears (-50)

    Hi
    when I log in into itunes store the next error appears, can you help me.

    Try Here  >  http://support.apple.com/kb/TS1583
    And See this Discussion...
    https://discussions.apple.com/thread/4204776?start=0&tstart=0

  • Unable to log into itunes store (0x80092013) and update problems

    I am having problems logging into the itunes store using itunes 10.6.0.40 in Wndows 7 in the uk  which results in the error message shown below:
    'We could not complete your itunes store request.  An unknown error occurred (0x80092013).  There was an error in the itunes store please try again later"
    However, I am able to browse the itunes store without any problems (this does not require logging in).
    In addition selecting the menu item Help > Check for updates in itunes results in the message "The itunes server could not be contacted.  Please check your internet connection or try again later'
    I also have two ipods and an ipad and clicking on the <Check For Update> button on each of them within itunes results in the error message "The ipod update server could not be contacted.  Make sure your network settings are correct and your network connectivity is active or try again later". 
    In trying to fix the above problems I have tried the following:
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    Ran ipconfig /flushdns
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    Put entries in the hosts file for gs.apple.com etc
    Reset the winsock using the command netsh winsock reset
    Turned Norton smart firewall off completely
    Ensured interent settings were set to 'Check for server certificate revocation' was unticked and "SSL 3.0" and "TLS 1.0." were both ticked
    General internet connectivity is working fine it is just itunes where the problems are.
    I can also log onto the itunes store from the ipad itself without a problem.
    I also have a Windows Vista laptop which can connect to the itunes store without a problem and can also run the menu item Help > Check for updates and results in a message saying itunes is the latest version.  This also runs Norton Smart Firewall and is having no problems.  So I am assuming from this that my setup is not at fault and it is not an isp issue.
    I have also noticed that a number of other people are reporting problems logging into the itunes store and also error 0x80092013.
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      Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 10.6.0.40
    QuickTime 7.7.1
    FairPlay 1.14.34
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0012AF0402B0FA18
    Current user is an administrator.
    The current local date and time is 2012-03-11 18:01:37.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., ATI Radeon HD 4870
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.6.0.40 is currently running.
    iTunesHelper 10.6.0.40 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {46932D17-49B1-4170-9CA8-EA1A00438097}
    Description: Microsoft Loopback Adapter
    IP Address: 169.254.183.23
    Subnet Mask: 255.255.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server: 0.0.0.0
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Adapter Name: {58D508FD-AACB-4B61-B19B-D91F9FD1F400}
    Description: Bluetooth Device (Personal Area Network) #2
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Adapter Name: {4C3DB141-4DA2-4484-A598-E5B7ACD6E684}
    Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
    IP Address: 192.168.1.2
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun Mar 11 17:05:46 2012
    Lease Expires: Sun Mar 11 17:05:45 2012
    DNS Servers: 192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was unsuccessful.
    An unknown error occurred (0x80092013).
    Connection attempt to iPhone activation server was unsuccessful.
    An unknown error occurred (0x80092013).
    Connection attempt to firmware update server was unsuccessful.
    An unknown error occurred (0x80092013).
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-03-11 17:58:25.

    I have spoken directly with Apple over the last couple of hours.  They are aware of the problem and are going to ask their engineering department to investigate.  It is perhaps not a big priority at the moment as they say they only have 30 confirmed reports of the issue worldwide.
    Is it possible that there are other people who are having the same problem and are watching the forums waiting for answers?  If so, please report the problem.  This is the only way for Apple to understand the scale of the problem (if indeed it is a big problem) and to be able to escalate the issue and allocate suitable resources.  The issue we are seeing is:
    I mentioned what you said about downgrading - I have also contemplated this but I am expecting I will need to run 10.6 for HD media and syncing with the new iPad.  Apple agree downgrading is not an acceptable solution, and there must be a way forward, but if you dont need 10.6 then why not downgrade until the problems are resolved.
    My take on the problem is this:
    The error code is the same as a Windows error code that suggests the issue is with accessing the certificate revovation lists (CRL).  iTunes 10.6 is a signed application that needs to access a CRL to determine whether its certificate is still active.   iTunes own diagnostic tool points in the same direction too.  The network connectivity test (see image below) shows the network interface and internet connection are fine.  It is just the secure link that is failing.  It is possible to view the apple store, and download podcasts etc.. but it is not possible to sign into an account or make purchases.
    One person has replied to many of these postings suggesting the problem can be fixed by updating DNS settings, which could add weight to this theory.  The person who posted this didnt explain why this worked for them, but if DNS settings have not propogated fully for a new CRL this could be causing problems for some users.  If so this could just fix itself in the coming days, or it may work if you can connect to the internet from a different connection like a public wifi hotspot.
    I will post updates if I get anywhere or hear anything back from Apple.

  • I can't log into itunes store, app store or software update since installing mavericks....help please?

    Ever since downloading and installing Mavericks, I have been unable to use my apple id  on my Imac. I can't get into Itunes store, the App store or software update and it's driving me mad. Any ideas?
    When I try and do software update, it gives error -1712. It's an Imac with 3.1GHz i5 and 4GB Ram

    Hi Carolyn,
    tried that and it's the right ID, but when I go to Itunes and click on the store, it won't even access the store. If I try to sign in, it brings up the window, I put in my ID and hit enter.....it doesn't even change to my ID, just stays as 'sign in'
    When I try and open the app store or software update, nothing appears in the app store window. It's like those particular apps aren't connecting to the internet. Don't use Safari, so don't know if that's affected, but Chrome and Firefox are fine.

  • I can't see my country name when I tried to log into iTunes Store for first time

    Hi,
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    I clicked on review.
    I am not in United Kingdom, so I need to select my country for a valid billing information. But my country name isn't listed there. :-(
    I am from Bangladesh, and I believe that we do not have payment processing problem. So I don't know why Bangladesh isn't included there! Can someone give me any suggession? Should I contact with Apple Support Team?
    I have already Purchased iOS Developer Program Using my Credit Card. If my credit card is acceptable, then why can't I get registered in iTunes Store? I want to connect with it and all of you know that iTunes Store is the worlds best store for applications/games/.................... and more......
    Please help someone
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    Ohemod,
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    Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand.  If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

  • Cannot log into iTunes store

    I purchased a new Windows 8 PC and installed the latest version of iTunes.  I can connect to the iTunes store but when I attempt to log in I receive the following error message "We could not complete your iTunes Store request.  The iTunes Store is temporarily unavailable.  Please try again later.".  I receive the same error message when I attempt to authorize the new computer.  I have uninstalled iTunes completely according to the instructions from Apple support then reinstalled iTunes but I still have the same issue.  I can connect to iTunes without issue on my other computers/iPad/iPhone on the same network.  I ran diagnostics and it can connect without issue.  I have also tried disabling my firewall and I still get the same error message.  What can I do to resolve this issue?  I can post the diagnostics report if you wish.  Thank you in advance for your assistance.

    OK, so my friend was able to log into iTunes on my computer so we know everything is working.  I was able to log into iTunes on another computer just fine.  So this looks to be an issue with me account on my laptop.  What could cause this?  Any suggestion are appreciated.  Thanks.

  • Apple TV will not let me log into iTunes Store

    Hi, Any help appreciated! I have just purchased an Apple TV and it will not connect to my iTunes Store, it gives me the message "User Name or Password Incorrect" but they are NOT, I can log into the store through the Macbook without any problems, I have tried friends accounts and get the same message, Been on the phone to support for 2 hours NO HELP!

    Add me to the list. I just bought mine & can't log onto the Apple Store to rent/purchase. I can on my MBP.
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    Message was edited by: Randy Green

  • Problem Logging Into Itunes Store

    Here is my dilema,and I am hoping someone can help me.
    My iTunes works fine,including the iTunes store;however when I go to purchase something it has me sign in,even though I am already signed in. So I go to put in my password,it takes it and tells me I have to verify my billing information.So I again put in my password to my Apple ID it takes me to the section to edit my billing information,but then as soon as I go to click on it it tells me my session has timed out.No matter what I click on once I log in it tells me this.So I figured I would make a new account cause I am trying to purchase a couple things that I have to have ASAP.I do this and once I go to create a new Apple ID it again tells me that my session has timed out.Now I can't even log in,it pretends to log me in then tells me to re enter my password.I know it is not incorrect because it isn't telling me;to test this I put in my password wrong and it said "your password is incorrect".Once I enter in the correct password it doesn't say this,it just keeps asking me to put it in.I have been having major isssues with the Itunes store,but nothing like this.What is going on?Hope someone can help me.
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    Have you found a solution to this problem yet? I am now having the same issues, only I made the BIG mistake of resetting my keychains and now I way way back to square 1 with passwords. What a pain!! BUT I still cannot access the music store. This is really bugging me!
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    [email protected]

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