I logged into my account today and saw this....

The shared library "icloud purchases" is not accepting connections at this time -- i just logged into my account. Why is it saying this as if i clicked on something. Just in case anyone has been experiencing this, in the past i have seen the following messages :
1) you icloud session has expired
2) please verify your payment information
3) You must download purchases from THIS computer
If you have received any of these messages, in particular the first one in bold, then please tell me what you did to get this message and what did you do to correct it. I shouldn't be receiving these messages because i am not sharing my account with anyone. However, i did get an email from Apple Care Call Center which confirmed to me that someone used my email address as their ID, contacted Apple and i happen to have the iphone serial number they were inquiring about. Please help ! Someone from Apple most likely is trying to use my account to download purchases (unauthorized).

kdm31091 wrote:
Future reference: their "recommended offers" mean zilch, zero nada. You can plug in your dog's information and get the same result, as others have done! Anyway, congrats on the card. As far as "travel cards" like this go, it seems BOA defines travel a bit more broadly than the others so at least your points can be used on more transactions (though there is still no real advantage over a QS/DC). But if you book travel through the BOA site I think you do get 3 points per dollar.This is not the 'general' recommended offers, this actually only show when you login into your account. After I PC my cash rewards I started getting this offers, for Travel with 15000, then disappeared, then 20000, now 15000 again. Sometimes the offer is for BBR also. @OP, is your cash card at 22.9%? My offer say 16.9% after the promo and thats the APR I have on my card right now. Is this your lowest limit? I may try for BBR in a few months, but I want all my cards at 5k or more.

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HI again Andy,
The last message had some more stuff in between the "Hello" and "Regards" - I have no idea what happened to it. But nevermind...
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Someone logging into Apple account over and over

So I am posting this question on behalf of my mother, whose iTunes account, it seems, is being logged into. However, this seems different and extremely odd because, at any given time, she will receive emails every minute for up to 10 minutes at a time, each saying "your account was signed into from a new device" etc. To me, this makes absolutely no sense, because why would someone log in, and then log in, and then log in, etc over and over?
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Hey there ZxWhiz,
It sounds like your mothers Account keeps being logged into on other accounts, or at least thats what the messages indicate, even though she has already changed her password 2 times. I would like to recommend that she enable Two Step verification for her account:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
This is a highly secure method of protecting your Apple ID and I cannot stress this enough:
What do I need to remember when I use two-step verification?
Two-step verification simplifies and strengthens the security of your account. After you turn it on, there's no way for anyone to access and manage your account at My Apple ID other than by using your password, verification codes sent to your trusted devices, or your Recovery Key. You must be responsible for:
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Keeping your Recovery Key in a safe place
If you lose access to two of these three items at the same time, you could be locked out of your Apple ID permanently. With two-step verification turned on, only you can reset your password, manage your trusted devices, or create a new Recovery Key. Apple Support can help you with other aspects of your service, but they aren't able to update or recover these three things for you.
If you have additional concerns about her account security then she can reach out to our Account Security team directly with the following article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the best,
Sterling

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I logged into my account today and saw this....

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