I lose my printer on the network after mini goes to sleep

After upgrading to Mavericks I started have two issues. One was that my Apple mail wasn't picking up the mail properly from my Gmail account. That issue has since been remedied by an Apple tech. The tech had me delete my account in Mail and delete some files from a system folder and re-create the account in Mail and the issue went away. The second issue is that my printer is lost on the network every time my mini goes to sleep. The printer is a HP P2015dn. I have have it for several years and it works perfectly when I can see it on the network. I have tried connecting directly to the mini via ethernet and the same thing happens. Every time I want to use it I have to delete it from the printer list, restart the printer, it takes several minutes to appear on the printer list again, and printing works works fine until the mini goes to sleep – after waking I get the error  "printer not connected" when i try to print.
I called Apple and they said to download/install the latest driver for the printer but HP says the latest driver is included in the latest version of Mavericks - which I have. My next stop is the Genius Bar but willing to give this forum a shot first.

Hi Mark,
I'd give this a try...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

Similar Messages

  • Officejet 4620 drops off the network after the first operation

    HP 4620 drops off the network soon after one operation is performed. I have to turn it off and on again to bring it on line and then it repeats. The message is " unable to communicate with printer".  I have run all the diognostics and they say your printer is operating normally.  I have down loaded the latest drivers. Running Win 7 (64 bit). My only clue is that I have a new router, Netgear.

    Hi LennieZup
    I understand you can print over the network one time and then you have to turn the printer off and on again to continue to print.
    I will be happy to assist you with this.
    It may not be the printer, it may be your router's inability to wake the printer.
    Disconnect the power cable on the router for 10 seconds, then reconnect the power cable again. You might need to check to see how many devices can be setup on the router at the same time. Depending on each router.
    I would recommend updating the printers firmware. HP Officejet Firmware.
    I have included a document for Printer Does Not Maintain Wireless Connection. Try Step six: Assign your HP product a static IP address.
    If you need more assistance just let me know.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HT4356 My iPad does not see my printer on the network.  The printer says it is connected and I can ping it from my pc, but the iPad does not seem to be able to find it.  I am going though an AOL supplied router, I have read this can cause issues, is this

    I am trying to print from my iPad to a HP 3520 printer using AirPrint. I have connected the printer to my local wireless network and it confirms it is connected. However my iPad can not find the printer on the network when it searches for it.  I am using an AOL supplied router and have read reports that this can cause problems.  Is this the case? How do I resolve this issue?

    Hi,
    That indeed can be caused by a router as Apple's AirPrint uses Bonjour to communicate with the device.
    Bonjour Services relies on IP Multicasting which have to be supported by your network.
    To isolate the problem, please follow the steps below to enable Wireless Direct and directly connect the iPad to your printer (which means without using the router).
    Once the iPad connected to the Wireless Direct network try printing and check for any difference.
    If the printer can be found via the temporary connection but not through your router that indicates lack of Multicast support or wrong configuration of your router.
    In such a case be sure to contact AOL and check if the router support Multicasting, if so ensure it is enabled within your router configuration, as well ensure it have the latest firmware installed..
    Shlomi

  • How to Connect My Printer to The Network

    My printer is LaserJet M1212nf.  According to the brief introduction I should connect the printer to the network first in order to enable its e-printing function.  I'm working at home.  I don't share information with other computers.  Does "network" mean my home internet?  Do I need to use either a cable or a USB to connect it to the home internet?  Or is there another way?  Once it is connected, how can I get an email address from HP for my printer?

    Hi,
    Your printer can be connected to your network to print but it's not an ePrint printer:
          http://www.shopping.hp.com/shopping/pdf/ce841a.pdf
    It has a LAN card, you can connect it to your network and print wirelessly (note: print wirelessly and ePrint are two different things).
         http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c02272928
    Regards. 
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HT2275 Do I need to choose "Share this printer on the network" for printers that are not connected directly to my MacBook Pro? I have two HP printers connected to an Airport Extreme (WiFi turned off). I connect by WiFi to another Airport Extreme w cable t

    I have three Airport Extreme (AE) routers in my home network.
    The main AE is set up for wifi access. The other two are connected by ethernet cables to the main AE. My MacBook Pro connects to the network wirelessly through the main AE. The AE in my office has two HP printers connected to it by ethernet cables. I have a Kodak All-in-one that is connected by USB to my MacBook Pro.
    I reset my printer connections on my MacBook Pro and had to add all the printers back to my printer list. I don't know if I understand what the checkbox "Share this printer on the network" in the Print & Fax System Preferences window is for. My guess is that I don't need to share printers unless they are connected to my MacBook Pro by USB, so I should uncheck the "Share this printer on the network" box for the two HP printers that are connected to the AE. I print to them over the network, but they're not connected directly to any computer. I thought if my MacBook Pro wasset to share them and was shutdown, the printers might not be available to my Mac mini or Dell PC, which connect by ethernet to the office AE (which has the two printers connected to it).
    What should I do?
    For printers connected directly to a Mac (or PC) by USB, check the "Share this printer on the network" box? In my Sharing Preferences, I check "Share Printers."
    For printers connected to the AE by ethernet, UNcheck the "Share this printer on the network" box on my Macs (& PCs?) when I add the printers to my printer list? In my Sharing Preferences, I UNcheck "Share Printers?"
    FYI
    HP LaserJet Firmware Update Utility for HP P2035n is available
    Version: 20120105 (19 Mar 2012)
    Operating System(s): Mac OS X, Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7
    File name: P2035_FW_Update_Utility_20120105_v1_4.dmg (3.8 MB)
    line: <http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3662025&prodNameId=3662049&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=lj-94537-3>

    Question is - will the 2 networks (using auto channel negotiations) exist well in the same house or will there be interference?
    Things will be fine since the AirPort Express or AirPort Extreme will automatically search for a good wireless channel. If you assign a separate name for the wireless network, then devices will need to log in separately to this network. The extending device will need to be configured in Bridge Mode.
    My suggestion would be to configure what is known as a "roaming" network in your question #2. In this case, you would assign the same wireless network name, security and password settings to the extending device and configure it in Bridge Mode.
    The advantage to #2 is that you will be able to walk your laptop from a location near the Time Capsule and as you move close to the extending device, the laptop will automatically switch to pick up the stronger signal from the extending AirPort.
    You are actually creating a separate network in #2, so you have the advantage of maximum bandwidth for both the TC network and the AirPort network.
    Question - does the Airport Express have to be directly connected to the TC or can that connected be through a switched network?
    I'm assuming that you are asking about an Ethernet switch here, correct?  The AirPort Express or AirPort Extreme can connect to the Ethernet switch, or directly back to a LAN port on the Time Capsule, whichever is easier to setup.
    Question 2 - assuming I can connect the Airport Express to the TC over a switched network, will "extending" the network using the Ethernet network still reduce my overall wireless bandwidth?
    Connecting the remote device using Ethernet is by far the best way to extend a wireless network because it maintains maximum bandwidth on the network. This is the way that any good commercial network is designed.
    Post back if you need any tips to get things setup.

  • Airport won't print over the network

    I have a basic HP Photosmart C4200 series printer. It works fine when I plug it directly into my computer but when I plug it into the router, it won't print and this message comes up : "Unable to read response header - short read"
    When I delete/add the printer from Preferences, it finds the printer and establishes connection but when I try to print over the network, it gives me that error message.
    A weird thing I found was that when connected to the airport, my printer shows up under the iDisks tab under the Airport Utilities instead of being in the Printers tab...

    Welcome to the discussions!
    A number of entry level printers are designed so that they will only work when they are connected directly to a computer, so that may possibly explain your problem.
    To verify, you can work your way through Apple's troubleshooting guide to see if this is the case. If you've completed all the steps and still can't print, I think you have your answer.
    http://support.apple.com/kb/TS1253
    http://support.apple.com/kb/TS1253

  • Network printing without the network

    I currently work in a lab where we have 3 computers attempting to share a common printer on a rather "Mac-unfriendly" network. All of the computers are running OSX 10.4.4 and are printing to an hp color laserjet 3500. The network administrators are going to impose new restrictions in the coming months that will prevent network printing or using direct TCP/IP protocols to print. We are discussing networking all of the computers through a hardwired router/hub to try and circumvent the problem.
    A. Will this work?
    B. What kind of configuration will I need to use?
    C. Since the router exists outside of the network will we still be able to fileshare between these computers (i.e. they are hardwired together so do we really need the network)?
    Any help and/or guidance is greatly appreciated.

    agoodwill, Welcome to the discussion area!
    Yes that will work. If you use a router, you only need to configure your Macs to use DHCP to get an IP address.
    If you use an Ethernet switch or hub, configure each of your Macs to use a manual IP address that is in the same subnet as the IP used by the printer. If the printer has an IP like 192.168.1.10, then configure your Macs to use IPs like 192.168.1.20, 192.168.1.21, 192.168.1.22, etc. Configure your Macs so that the subnet mask is 255.255.255.0.

  • Remote Downlevel Document - printing over the network

    I have a PSC (Printer Scanner Copier) HP F380 connected to a windows pc in my network.
    I'm trying to print trough the network over Airport.
    I can add the printer (it's found under the WINDOWS TAB when I'm adding the printer) and I sucessufuly login using the windows usr/pass ... (I have the correct permissions set in the printer).
    The thing is all the documents I sent from my mac (Leopard) are showing up in windows as REMOTE DOWNLEVEL DOCUMENT, and tough they have the right size (it's not 0kb), they never print.
    I tried desabling bidirectional support as I read on the web, but it was no help.
    Any ideas ? Thanks in advance,
    Felipe, Brazil.

    When it finds the drive automatically what driver name is displayed? That's the one you look for. If the PC printer is properly shared, then you should see a list of shared printers. Select the shared printer and the driver should be found. If it isn't, then select the one that was used when the printer was directly connected to your Mac.
    If that doesn't help then see: iFelix's Technical Pages for XP and the Mac.

  • ISE machine authentication - only plug in to the network after booting

    Hi experts.
    I have recently deployed ISE with machine authentication. 
    However, when the machine is already plugged in to the switch before booting, the machine does not authenticate automatically. It isn't until I log on, using a local computer account, that 802.1X authentication occurs. Using wireshark, I have verified again that this authentication is MACHINE authentication, not user-authentication.
    Is there a way to solve this problem, other than having my users unplug their computer and only plug in to the network after booting?
    Eric

    Hi Vattulu,
      The method of machine access restriction will be used, because there is no a plan to use anyconnect NAM on the client environment, since the prerequisite for EAP-chaining is to use anyconnect.
    Regards,
    Eric

  • HT2250 I have an Apple network utility that with the previous printer (Canon PIXMA iP 5000) found the printer on the Network for use on a wi fi system but a newish printer (Canon MG6150) does not show up as Bonjour.  Is that correct?

    I have an Apple network utility that with the previous printer (Canon PIXMA iP 5000) found the printer on the Network for use on a wi fi system but a newish printer (Canon MG6150) does not show up as Bonjour.  Is that correct?
    paul.kelly

    Hi Steve,
    No expert, but since nobody else has piped in...
    Did you setup the DNS Server IP?

  • Access Denied error when trying to print over the network

    I just upgraded my Internet service and leased a new modem. My laptop is connected to the network and is able to browse the Internet. I have file and printer shared tuned on on both the desktop and the laptop. The printer is listed on my laptop, but I cannot print over the network to my HP PSC 1401 All In One. I get an Access Denied error even though the printer should still be connected to the network.

    bump

  • Before I had Mavericks I was able to print over the network to a Windows PC. Now I receive the message, "connection refused." Any ideas?

    Before I upgraded to Mavericks, I was able to print over the network to a printer attached to a Windows PC. Now, I receive the message, "connection refused." any ideas as to why this may be and what I can do about it would be appreciated.

    I had reconfigured all of the settings the same as in the previous OS X. The only thing I can think of that may be causing this is that the printer is an older Canon Pixma iP4300 and the Canon site doesn't have a driver for the new OS X. The Canon site said that the new OS X may supply the driver. Is there any one with the same experience as mine?

  • Printing through the network

    I have heard the I can print through my wireless network. Just where do I have to go and what do I have to do to get that going ? I want to be able to print to a printer upstairs from a pc downstairs. The pecee recieves a signal from my wreless router by my macpro.
    thanks

    This whole thing began when I asked the tech at school if he had ever used a bluetooth printer. He reponded by saying, "Why would I ? I can just print through the network," I had been thinking of getting a bluetooth printer so my partner could print from downstairs, The printer upstairs prints through the usb cable from the mac pro. No ethernet connection no blutooth on this printer. So this is what leads me to the question.
    So it's the printer sharing I need to look at in system preferences ! Thanks. It's got to be possible to go cross platform. I print from both pc and mac to a printer in the room next to mine at school. I've never done anything but add printer from an available printer list which is identifiedby room number or entering the ip address for the printer. I've not needed to do anything about sharing printer in settings. Would this mean the mac pro which it's connected to needs to be on to print from the pcee downstairs or just that the network be active ?
    Thanks

  • Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?

    Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?
    The screen isn't broken because it works after i turn the device off and back on, but after it goes black once, it's only white again.
    But it takes the touches although it's only white, because I can answer my phone when I slide my finger on the bottom of the screen, eventhough there in not the button to see.
    This is so weird. I have already done everything I can think of that might help. But I cannot think of anything that might be causing it, because nothing has happened to the device.

    Let me know if I should start a new discussion instead of opening a new topic here.
    My wife's iPhone is the same vintage as mine 3Gs, but has never had the battery problem.  Its affliction instead is that it cannot detect WiFi networks unless it is quite close to the source.  Often, when my iPhone not only detects but shows a maximum cells connection with a network, hers cannot detect the network at all.  In contrast, her iPhone seems to detect ourcellular carrier just as well as mine does.
    Is there any help for this affliction?

  • Streaming audio from my IPAD to my Apple TV from Rhapsody application.  when Apple TV go into Screen Saver mode, about 5 minutes after that it stops playing the Audio Stream and goes into Sleep mode.

    I am Streaming audio from my IPAD to my Apple TV from Rhapsody application.  when Apple TV go into Screen Saver mode, about 5 minutes after that it stops playing the Audio Stream and goes into Sleep mode.  I am using the Optical Out from the Apple TV to my receiver, the Apple TV is hard Wired to the Network, the IPAD is Wirelessly attached to the network (it continues to play the Audio Stream).  When the Apple TV is turned back on it resumes playing once I manual select it for output from the IPAD.  All device are on current releases of software.  I have no Video hooked up to the Apple TV.  How do I correct this?

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Maybe you are looking for

  • Special power cord for Dual 2.5 G5?

    Service manual specifies that the liquid-cooled 2005 Dual 2.5 GHz Dual Core G5 needs a special heavy duty power cord and won't function without it. Can anyone tell me what symptoms it produces if connected with a standard cord? thanks, Pat

  • Set a Default Calendar for New Appointments in iCal?

    I never found a post with a sufficient answer to this question. However, it seems as though I may have stumbled on a resolution myself. iCal has it's own default calendars: Home and Work. I use MobileMe so the MoblieMe calendar is listed there as wel

  • Download IBM Book on Star Schema Design (Dimensional Modeling)

    Hello Friends, You can download an IBM Book on Dimensional Modeling from the following link: http://www.redbooks.ibm.com/redbooks.nsf/e9abd4a2a3406a7f852569de005c909f/e235dc46161249d38525703e00036135?OpenDocument The Book is very well explained.

  • Essbase import - Accounts Hierarchy missing

    Hi all, well I have a weird one: I'm importing Essbase 9.3.1. cubes into 10.1.3.3.2. and 10.1.3.4. and can't get the "Accounts" hierarchy to be represented correctly in the physical layer. Normally, Essbase dimensions of type "Accounts" are to be rep

  • FB mobile icon issues

    I have tthe Facebook mobile and messenger loaded onto my iphone 4s however I ma not listed as having mobile access(no mobile icon on chat) on  Facebook. Unless i am on the computer it shows me as offline completely? Any help?