I lose toolbar settings whenever Norton Utilities 15 runs a scan

''locking as a dupe - https://support.mozilla.com/en-US/questions/778322''
I lose my tool bar settings and window settings and it seems to be related to Norton Utilities running a scan to clean the drive. Primarily my add ons such as morning coffee, FireFTP and print disappear from the tool bars. However bookmarks remain intact. Any ideas how to prevent this. Occurs if I add a tool bar or add them to an existing toolbar.

Thanks for the replies. It's amazing how if you ask a question the answer dawns on you. Sort of a Homer Simpson moment. "DOH!". Dawned on me I could get Norton Utilities to ignore the Firefox browser files when it "cleans files" and instead just let Firefox delete the cache when I exit. Sounds like it'll solve my problem.

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Losing tool bad customixation when Norton Utilities runs a scan

I keep losing my tool bar settings and it seems to be related to Norton Utilities running a scan and cleaning clutter. If I add a new tool bar it disappears. If I add addons such as fireFTP and Morning Coffee to an existing tool bar they disappear when a scan is run. Any suggestions to prevent this?

Thanks for the replies. It's amazing how if you ask a question the answer dawns on you. Sort of a Homer Simpson moment. "DOH!". Dawned on me I could get Norton Utilities to ignore the Firefox browser files when it "cleans files" and instead just let Firefox delete the cache when I exit. Sounds like it'll solve my problem.

Getting rid of old norton utilities reminders

many versions of MacOS ago I had norton utilities running - I no longer do, but every time I log on I get a message telling me it detects a new version of MACOS and that I should consult my administrator. I want to get rid of all things related to Nortons from my machine, including this last remaining message any suggestions please?

There should be an uninstaller from Norton made to help get rid of
those parts in hidden locations Norton put into the system. And a
few of them may have migrated along as you updated the OS X.
Unless you do an all-new installation from scratch and don't bring
in any of the old user accounts or previous system bits.
You could also get and use a third-party uninstaller to hunt down
Norton parts. Short of a search in the computer using Find, which
may not be good at finding items within the system itself.
• Uninstallers for Mac (free mac software downloads) CNET:
http://download.cnet.com/mac/uninstallers/3150-2096_4-0.html
Some of the items may be hiding in .plist files, or in support folders
where the apps hide parts within a system. It is better to use an
uninstaller than randomly hope to find the correct bits & trash them.
I've never used a Norton product in OS X (from 10.0 through 10.5.8)
and don't see a need to do so. I did have some Norton utilities in old
OS 9.2.2 and Before. Some were adequate for routine tasks, then.
Good luck & happy computing!

Why does Norton Utilities fail to run if Firefox 4.0.1 is running on Win XP

Platform: Windows XP
Firefox: 4.0.1
After upgrading to 4.0.1, the Norton toolbar was declared incompatible so I no longer have Norton site certification. Today (5/13/2011) I was running Firefox and tried to run Norton Utilities. It would not display the menu. But Task Manager listed it as running as well as Firefox. So I shut Firefox down and killed Norton with the Task Manager. The I clicked on NU and it ran perfectly. I have not tried to run Firefox after loading NU.

Firefox 4 versions and later '''do not run on a PowerPC Mac''' and require at least OS X 10.5 and '''an Intel Mac'''.
[http://www.mozilla.org/en-US/firefox/10.0.2/system-requirements/ Firefox 10.0.2 System Requirements]
The latest version for your ppc mac is 3.6.27 you can download from here:
http://www.mozilla.org/en-US/firefox/all-older.html
[http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
1. Download a new copy of the Firefox program(3.6.27) from the above link
2. Trash the current Firefox application to do a clean (re-)install.
3. Install the new version that you have downloaded(3.6.27).
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Firefox 3.6.12 won't open under WinXP. Have uninstalled/reinstalled several times. When I start the program (including safe mode) I see a Firefox process appear for about 3 seconds, then disappear. Run full scan with Norton with no malware discovered.

I've used Firefox for years with no problems. I've not installed any new extensions or programs between the time it worked great and when the problem began.
I click to start FF (shortcut, directly on program file, etc.) and I get an hourglass for a couple of seconds like it's starting, then nada. As mentioned, I see FF show up as a process in Task Manager for about 3 seconds, then disappear.
Solutions I've tried include: Uninstall/reinstall on the same drive and a separate drive, registry cleanup/optimization w/Norton Utilities, full scan for malware/viruses with Norton, stopping some autostartup programs that were installed and in use while FF was running fine.

I've used Firefox for years with no problems. I've not installed any new extensions or programs between the time it worked great and when the problem began.
I click to start FF (shortcut, directly on program file, etc.) and I get an hourglass for a couple of seconds like it's starting, then nada. As mentioned, I see FF show up as a process in Task Manager for about 3 seconds, then disappear.
Solutions I've tried include: Uninstall/reinstall on the same drive and a separate drive, registry cleanup/optimization w/Norton Utilities, full scan for malware/viruses with Norton, stopping some autostartup programs that were installed and in use while FF was running fine.

Norton utilities claims version 24 has adware in it and will not show some URLs and disables other URLs.

after upgrading to version 24 Firefox for windows, the Norton tool bar is incompatible with Firefox, no big deal I did not like it anyway, disabled it.
But when Norton Antivirus went and scanned my system it comes back with the message that Firefox has Adware in it and must be removed.
Firefox now will not correctly display some URLs that I use Particularly the WWW.wunderground.com ones and others are just disabled. These are ones that I use with my Weather-station hobby. I am not sending this from the machine that has Norton installed but my work machine, I can work on this later when I get home.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 24: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Unable to view Flash content after Norton Utilities scan

I ran a Norton Utilities scan yesterday, and afterwards various websites looked extremely strange in Firefox. Worse, I lost the ability to view embedded videos on such sites as the BBC, YouTube etc.
Further testing this morning shows that the problem isn't with ALL video content. There are SOME YouTube videos that I can view perfectly well, for example. And while I cannot view content in the MLB.com media player, some embedded video on the homepage seems to work fine.
I have updated my Flash plugin to the latest version and the Adobe website tells me it is working correctly. Any ideas what could be causing the problem? Did Norton Utilities delete some file that I actually needed? I have read some forum answers about other problems that suggest I should disable Norton scans with respect to the Firefox folder, and I will do that - but how do I fix the problem it has caused? I have tried a system restore to no avail.
I have Firefox 12 running on a Win7 x64 machine. And by the way, the 'weird-looking websites' problem mentioned above seems to have been fixed by reloading each one in turn.

Before using any of these 'cleaning' programs, I always save my Firefox and Thunderbird profiles (includes cookies, emails etc) using a freebie program MozBackup - mozbackup.jasnapaka.com/.
If your Firefox then gets cleaned out, you can easily recover it. You can also
get back profiles for as far back as you want, as long as you keep all the backups.
Best wishes. CD

Can't get rid of Norton Utilities alert window

I have successfully installed Leopard to my older G4 PowerPC (Mirrored Drive Doors). I trashed an older Norton Utilities (V.8); but I still get a message window shortly after boot up that states "Norton Utilities has detected a new version of Mac OS X. You may need to update your installed Norton Utilities or Norton SystemWorks components. Consult your system administrator." I've used Spotlight to search the entire hard drive so that I can trash anything related to the Norton program, but no success: each time that I boot up, I get the same message. Other than a minor annoyance (it goes away when I click "OK"), what can I do so that it won't appear in the future?

Hi stankay-
You definitely want to lose the Norton products.
I believe that if you go to their website you can download an uninstaller program that will remove all of the files.
Luck-
-DaddyPaycheck

Norton Utilities Issues? Please help

I'm not sure if this is the right place for this question but I hope someone can help me. I have been having issues with my ibook so I decided to run Norton Utilities. I know you can't fix the problems unless you boot from the CD. But when I boot from the CD and the emergency launcher comes up only the CD"S show up in the box not any of the drives. What am I doing wrong?

Alexandria Pieroni wrote:
What am I doing wrong?
If you're attempting to use Norton Utilities on a hard drive with OS X installed on it, that would be wrong. Consider yourself lucky that it wouldn't allow you to proceed.
To do hard drive maintenance on a Mac OS X 10.3 volume, try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
You will see your normal desktop. Once completely started up in Safe Mode, restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if a little hard drive maintenance helps things out.

Norton Utilities Tiger update

hi. i have this common problem with uninstalling Norton Utilities entirely. Every time I update my Tiger a Norton Utilities window appears when restarting my computer. You probably know this:
http://homepage.mac.com/pniklas/PhotoAlbum35.html
I've searched topics here. There is a nice hint here:
http://discussions.apple.com/thread.jspa?messageID=741264&#741264
User macjack says to delete invisible norton files from my hard drive via Cocktail. I did that, but still this norton utilities window reappears when I log out and then log in. I have searched for "symantec" and "norton" files via Spotlight and Activity Monitor There is nothing left.
I have found this file on my hard drive called: .symSchedScanLockxz
I am not certain if I can delete it but it looks that way. Can you assure me it's ok to get rid of it?
Do you know any other files that should be erased manually?
Thanks.
PowerMac G5 Mac OS X (10.4.7)

As you probably already know Norton Utilities is not compatible with OS X 10.4 Tiger. Symantec ceased development of Norton Utilities for Macintosh and Norton SystemWorks for Macintosh 2 years ago.
Follow Duane's advice. This uninstaller works with Tiger and will find the 30 or so "invisibles" you will never find if you do it manually.
However it may leave behind some files. Depending on which Norton you have installed.
Download and run Cocktail in "Interface" > "Finder" choose to see "invisibles". Or use OnyX.
Look for files like these on the top level of your hard drive:
/Norton FS Volume 2
/NAV Mac 800QS File
/Norton FS Data 808K
/Norton FS Volume
/Norton FS Index
Find those files drag them (not command-delete) to the trash and empty it.
Get TechToolPro or DiskWarrior 3.0.3 if you want to have a good utility on hand.
Good luck.
EDIT: LOL! I didn't see your reference to me at first. So you must have run the uninstaller as well?
-mj
[email protected]

Can't get rid of $$!!X# Norton Utilities login screen

Ages ago - ages-- I dumped Symantic and Norton Utilities from my work Mac and my laptops. Erased every fine I could find with Norton or Symantec in it. Yet everytime I boot up my mac or laptop, I get a Norton message window (shortly after most of the desktop is loaded) that tells me NORTON UTILITIES HAS DETECTED A CHANGE IN THE OPERATING SYSTEM and some other line about updating my software. Until I hit the OK button, the Mac won't finish loading! NOTE: I have changed macs and laptops since I last had Norton software on either machine. But somehow in the Migration of files from old Mac to new, some secret Norton file has managed to survive the journey. Is there any way to get rid of this? Not sure I can use AppZapper because I have no Norton software on the Macs for AppZapper to work from...........I'd really love to delete this pest! -- david in KC

Just to add to Rodney's good list, one more;
Removing temporary files left by Symantec LiveUpdate
Message was edited by: roam

Each time i-tunes updates on my pc I lose the settings and have to import again - what is going wrong

each time i-tunes updates on my pc I lose the settings and have to import again - what is going wrong

each time i-tunes updates on my pc I lose the settings and have to import again - what is going wrong

No more Norton Utilities support in OS 10.4.4?? what now?

Since Symantec isn't supporting Norton Utilities for 10.4.4 any more and I need to defragment my hard drive, are there any suggestions? TechTool Pro? Any experience with that program out there? Any other suggestions? Is there any freeware or shareware available?
Thanks for your input. It is appreciated. G

Hi Gerhard,
Welcome to Apple Discussions
My guess is because of the problems with Norton over the years with Mac computers. I have never really heard people talk about how great Norton works, it really does more damage then good. You shouldn't have to defragment your hard drive because ever since OS X 10.2, OS X has been equipped with delayed allocation. Delayed allocation makes a number of mall allocations to be combined into a single larger allocation in one stop on the disk. This means that it automatically defragments your "slow-growing" files (called Hot File Adaptive Clustering). I suggest reading the Knowledge Base Document 25668 on disk optimization. Also there is a previous thread that I have found about this subject.
I hope that helps,
Jon
PS I believe you have posted this thread in the wrong forum, you might want to post this in Power Mac G5 forum.

My G5 loses its settings!

Sometimes when I restart my G5 I lose the settings for some things, the start page in Safari, the Dock i reset to how it was when I first installed it and all my program windows loses the way I set them up.
What is the problem and how do I fix it?

I read your post wrong. Your problem is on your G5 & not your laptop. The laptop has a rechargable battery, but your G5 does not. Look in your G5 Users Manual for the battery type.
For reference, here's some helpful laptop sites.
Fix It Guides for Mac Laptops & Mini
http://www.ifixit.com/Guide/
The guides can be viewed on-line or you can download a PDF file.
How to Upgrade, Repair, Disassemble an Apple/Macintosh Laptop or Notebook
http://repair4laptop.org/disassembly_apple.html
PowerBookTech
http://www.powerbooktech.com/
Cheers, Tom

What happened to Firefox - I suddenly lost my tab and toolbar settings and it is now an unrecognizable mess that is very slow.

Had Firefox configured just the way I wanted it. Suddenly it was getting very slow so I quit and restarted.
Now Firefox looks completely different. I lost my tabs and toolbar settings. Firefox looks completely different than it did an hour ago. What's going on here? The new design is dreadful.

Hello Deardorff57--
Did you just go through a FF upgrade by any chance? Please let us know.

I lose toolbar settings whenever Norton Utilities 15 runs a scan

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