I lost a song I downloaded when i didn't delete it

I attempted to download a song I didn't delete at all but it would say that my computer is not authorised to download it. It says to go into the store menu to authorise it but I can't find the store menu.

It is talking about the Store menu at the top of your screen in iTunes.

Similar Messages

  • HT1725 I downloaded two albums yesterday and only half of each of the songs have downloaded when I play them. There is nothing to say it is waiting for the rest to download and I have checked for available downloads...help please!

    I downloaded two albums yesterday and only half of each of the songs have downloaded when I play them. There is nothing to say it is waiting for the rest to download and I have checked for available downloads...help please!

    no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.

  • HT1725 How do I get a refund on a movie i tried to download when it didn't?

    How do I get a refund on a movie i tried to download when it didn't?

    You can try here:
    http://www.apple.com/emea/support/itunes/contact.html

  • Do songs auto-download when played in iOS 7?

    Apple says "iOS devices will start playing tracks from iCloud as they download and will store them so that you can listen to them later even if you don’t have a network connection," but that is not my experience. When I play a song, it is not added to my Music library on my iPhone. Now, this may be because I don't have enough free space; I don't know. But is there some way to turn this feature, that existed in iOS 6, back on in iOS 7?
    iPhone 4S

    I have an app—TrailMix Pro—that only works with songs actually downloaded to my iPhone. I use iTunes Match fairly regularly, but zero songs show up. This is part of why I was wondering if there was a way to re-enable the iOS 6 behavior that the Apple site cites, of downloading each song played to the Library.

  • Deleted songs keep downloading when syncing iPhone.

    I download the free iTunes songs and listen to them on the way to work. If I don't like them, I delete them after I've synced my phone at home. I've never had a problem until last week. Now the songs keep downloading again when I sync my phone. I know I can choose to not sync them to the phone, and have done that for now. It's driving me crazy not being able to delete them for good though. Any suggestions?

    Problem solved on another discussion.
    Re: Deleted Song Keeps Reappearing!
    Nov 7, 2011 1:03 PM (in response to Taffam)
    I think I found a solution - at least it worked for me for now.
    I unchecked the song in iTunes and deleted it off the iPhone and off itunes at the same time, whilst being disconnected. With the next sync, the song did not come back. The spell is broken!
    hope it works for you too.
    Stefan.

  • Lost 9 songs while downloading music from itunes store

    Downloaded 2 albums for my daughter this aternoon. 9 of the songs were missing. I found them in my music folder in a sub folder labeled download. They will not show up in Itunes and when I check for downloads it says they are all done. Any ideas on how to fix this problem?

    Welcome to AD!
    I know you weren't downloading videos and probably didn't get an error 8008, but try these steps for getting rid of that download folder & checking for available purchases after it's gone.
    http://support.apple.com/kb/TS2384
    Do you have V CAST from Verizon installed on that PC?

  • Songs not downloading when in iTunes

    so i just got my iPod and whenever i plugged my iPod in yesterday it automatically updated all checked files. well today i have somemore checked files i want on my iPod and the only way i know how to get it on my iPod is to let it auto-update. also note that yestday on my left handed side of itunes in the library section my ipod was avaliable to look at. today it is not when i plug it in and load up itunes. my question is how do i get my iPod to be recognized by iTunes and how else do i get songs onto my iPod.

    First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
    Still no joy, see these.
    iTunes 7 doesn't recognize the iPod.
    Your Windows PC doesn't recognize iPod.
    iPod appears in Windows Explorer but does not appear in iTunes.
    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    Strange iPod behavior.

  • Incorrect billing/ songs not downloaded

    I tried to download songs from the music store but received the (error -50) message. Only one song of the 9 attempted was successful.
    iTunes billed me for all 9 songs. How do I correct their billing?
    Thank you.

    What happens when a song is purchased when I didn't even purchase it? I would never push the "buy now" button until I have heard something first. There is an Outcast song that was purchased when I never pushed the "buy now" button. I hope this isn't going to be an ongoing issue in the future. Those dollars add up when I don't want something.
    Thank you, Kristin Keim

  • Song not downloading in iTunes Store?

    Hi,
    I downloaded an album but one song just won't download! Every time I try to download it I get an error message saying "unable to download song". I've tried to delete the song from downloads but it won't delete, I've restarted my phone, tried signing out and back in again, I've tried downloading from the album within music. Nothing seems to work!
    Does anyone have any ideas?
    Thanks,
    Josh

    If you are in a country where repeat downloads are permitted try deleting it and downloading it again.  If you cannot download it again contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • I have lost my songs from both by Ipod and my Itunes library but they are still purchased according to the Itunes store so I cant rebuy/re download them straight from iTunes, Can I get them back?

    I have recently restored my Windows laptop to factory settings in a successful attempt to speed it up but this resulted in my laptop login account being deleted as well as my iTunes library that was linked with it so since I couldnt use that account I decided to make a new iTunes library on my new laptop login then when I tried to get the songs on my iPod on to my iTunes library I lost all of the songs on my iPod so I no longer have any of my songs anywhere that I can see but when I tried to redownload my songs from the iTunes store it just says purchased next to every album/song so I can't redownload anything so the only way that I can think of to retrieve them is downloading them from , it there anyway that I can retrieve my songs?

    Download previous purchases from the iTunes Store - Support - Apple

  • I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

    i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • HT201272 i just found lost music.but it downloaded them only half way. so on my iphone and computer i only have half songs. how do i fix that?

    6 months back i lost about 150 songs before it loaded to my computer, after looking and looking i relized that i had 2 itunes accounts. they cannot be merged into 1 account. then the other day i got a new phone and found all my old music on my old computer, when i plugged in my phone i got all my old music back. but some of the songs only downloaded half way so about a minute and a half into the song it went to the next. then i noticed it was the same way on my computer. help what do i do to fix this big mess....

    Were they purchased from the iTunes store? If so try re-downloading them to your phone through the iTunes app.

  • Hi I have copied over my iTunes to a new PC and now there are songs missing and when try to re download on iTunes it says play. When you hit play it sends you off to search for a file that doesn't exist. When syncing it says 100 issues Help please

    Hi,
    I have just put my iTunes on a new laptop by hard drive method and some songs are not there. When I go into iTunes it's doesn't say download or purchase it says play.
    So you press play and it opens a separate box saying search for file which isn't there.
    I have read tons of stuff re this but still not got it fixed. It's not a HD issue because iTunes won't let me download it why ?
    Hopefully someone can help
    Thanks David

    Hey Davidl678,
    Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
    iTunes 11 for Windows: Delete songs, playlists, or other items
    http://support.apple.com/kb/PH12359
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thanks,
    Matt M.

  • Lost the ability to download or play songs from iTunes match service ?

    Around 24 hours ago lost the ability to download or play songs from iTunes match service. (iPhone and iPad work) But mac and pc doesn't ? Have downloaded iTunes update and have tryed restaring iTunes

    Hello, Chris3198. 
    Thank you for visiting Apple Support Communities. 
    I see you experiencing issues with iTunes Match on your computers but not on your iOS devices.  I would recommend going through the troubleshooting steps in the articles below.
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play.

    I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play. I thought iTunes allowed me to transfer music to my iPhone and play it. What am I doing wrong?

    Hi skoorb1,
    When adding music to iTunes, you can set it to either make a local copy of the file, or simply point to the original location of the file (for example, on an external hard drive). If it is set to do the latter, it will not be able to play or transfer those files when the external hard drive is not plugged in. You may find the following article helpful:
    iTunes: About the Add to Library, Import, and Convert functions
    http://support.apple.com/kb/ht1347
    Regards,
    - Brenden

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