I lost audio in Firefox 8.01. No Silverlight, no You-Tube, no nothing? What now?

Approx two weeks I was streaming Netflix in Firefox 8.0. The audio began to fade and then nothing. I don't get sound from any video in Firefox. Audio works on IE and Chrome as well as Windows Media player and all my several other video players. Problem is isolated to Firefox my favorite browser.

https://support.mozilla.com/en-US/kb/Video%20or%20audio%20does%20not%20play
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Similar Messages

  • Why is Firefox crashing when I am playing You Tube favorites playlists and other You Tube videos?

    Lately within the last 2-3 weeks I have had a lot of crashes on my computer when I am running Firefox version 3.6.3 and trying to watch You Tube videos. It seems to only crash when I am on You Tube. It crashes even quicker when I am on Internet Explorer or Google Chrome. I have installed the latest version of Adobe Flashplayer recently. I never had trouble watching You Tube videos until recently. The You Tube site will open, I sign in, and then I go to my subscriptions or favorites and select a video. It will begin to play, get a minute or so in, and then I get the error message that it's crashed.
    == Crash ID(s) ==
    ID: 0fbb30ce-0fdd-4423-9aa3-3f8fe2100528 Signature: cabac_mb_skip

    I am not sure I did this right. This is what I did: right-mouse clicked on the desktop, whent to properties, went to display properties, went to settings, clicked on advanced tab, and then clicked on troubleshooting tab. There I drug the hardware acceleration slider to the left to disable it, clicked ok twice as directed, restarted the computer and then I couldn't get firefox to open at all, but I went to internet explorer and got on you tube and tried to watch a video, but it crashed again.
    So I don't think that worked. I couldn't figure out how to disable hardware acceleration in the Flash plugin, but did it on the desktop instead. Are there different steps I need to take to accomplish this?
    Thank you!

  • Firefox 3.6.14 problems with you tube

    Updated to .14 and all of a sudden you tube stop showing video but sound still there. Only black screen without video. My flash plug in is updated 10.2.152.32. Now I rely on the pop up to watch the video.
    It works with other sites like Metacafe and also with other browsers IE. If its the video driver how come it works fine before update and still works in places like metacafe.

    ISSUE RESOLVED. Photoshop CS2 was not embedding an sRGB profile in the images I was posting. I needed to check the "ICC Profile" checkbox in "save for web" to make that actually happen (after I did "convert to profile" sRGB).
    I also have switched to "Full Color Management" Value
    1 (hidden) in Firefox 3.6 so that Firefox now assumes any
    untagged image is sRGB standard and then converts those, and all other images
    which ARE tagged, to my calibrated monitor profile.
    This definitely looks to me like the way to operate with a wide-gamut monitor
    although I understand it is still recommended to always tag images for posting as sRGB and not embed any other profile for color consistency over
    color accuracy. At least if there are some out there with wider-gamut tags, I should get some benefit.
    Have I got it right now?
    Thanks,
    -Jeff

  • Why does the vidio on you tube jump and skip now with firefox 4. I did not have this problem before.

    The video, not the sound, skips and jumps on you tube. Before I upgraded to firefox 4, the video flowed smoothly. Why. Fix this now!!!!!

    Firefox now always stores the old session, and you can access it by going to the History menu and selecting "Restore Previous Session"
    If you want Firefox to display the message to save the session, it can be turned back on by changing some preferences.
    # Type '''about:config''' into the location bar and press enter
    # Accept the warning message that appears, you will be taken to a list of preferences
    # Locate the preference '''browser.tabs.warnOnClose''', if its value is set to '''false''', double-click on it to change its value to '''true'''
    # Repeat this for these 3 preferences '''browser.warnOnQuit''', '''browser.warnOnRestart''' and '''browser.showQuitWarning'''
    If you always open the last set of tabs, an alternative approach is this:
    # Click the orange Firefox button, then select options to open the options window
    # Go to the General panel
    # Change the setting "When Firefox starts" to "Show my windows and tabs from last time"

  • My website in firefox browser does not disply the you tube or facebook links/feeds, shows fine in IE

    sorry - i've tried half a dozen times to load screenshots of 'the problem' nothing would load, not a word doc with the screenshots, not pngs, not jpgs, and trying to load actually crashed firefox at one point so - here's the problem but no supporting images...
    my website: www.pfment.com on the right panel has on top a you tube button, then a facebook feed and last, a place to subscribe to tipsheets. all was fine - i do not know when they stopped showing (in the ff browser) to be clear, the yt and fb parts no longer show at all, and the tipsheet subscribe is on top. if i select view in ie tab, it's still a no show, however, if i open the ie browser, chrome, etc, it shows correctly.
    i have emptied cache and cookies, no help.
    ideas? suggestions?
    thanks!
    cyd
    hmm, just tried to do the automatically add troublehooting info but it said no can do - problems at your end....will see if manual will work.

    sorry - we've been working on the website over the weekend so it isn't the same anymore because the person working on it already changed the facebook feed to some text and told me that we'll see about making it the way it was later, nevertheless, i absolutely do have screenshots- they simply would not load on the page to post the initial question.
    in the ff browser neither the yt widget or the fb 'feed' were showing, but the ie browser had them correctly displayed. apologies because as of right this minute the site won't look like that in any browser - with the messing about of the weekend it currently shows as in the 3rd screenshot - i put the windows next to each other and captured just the relevant part - on the left side is ie showing the yt widget and text for a fb link, but on the ff side, there's still no yt widget, it does show the text but ultimately the idea is to get it back to what it looks like in the second shot of the ie browser.
    i hope i didn't confuse things -
    and thank you VERY much for any help (i've looked at the question for websites don't appear as they should but clearing cache and cookies didn't help)

  • Firefox can not fully load the you tube website

    the site you tube is loaded but the thumbnails are not visible

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    If images are missing then check that you aren't blocking images from some domains.
    *Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
    *Check that images are enabled: Tools > Options > Content: [X] Load images automatically
    *Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
    *Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
    If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
    There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
    *http://kb.mozillazine.org/Images_or_animations_do_not_load

  • Desde que actualizé a Firefox 6,0 los videos en you tube no se pueden ver a pantalla completa, pero el audio sí se puede oir

    sistema operativo Windows XP Proffessional

    Hola. Me pasa exactamente lo mismo, sólo carga una sóla vez alguna página, por ejemplo You Tube) y despúes se desconecta. Reconoce la señal Wi Fi al máximo, pero no carga ninguna página.
    En paquete de datos sale este mensaje: "safari no puede abrir la página porque su iPhone no está desconectado a internet
    En Wifi: safari no puede abrir la página porque no ha podido conectarse al servidor.
    desactivo el Wifi del iPhone, lo vuelvo a activar y carga una página, velozmente, pero si quiero volver a carga otra página se bloquea y nunca carga, el indicador carga de páginas se detiene en un 2% y ahí se queda hasta que vuelve a salir el mismo mensaje. Los de soporte telefónica me dicen que borre el historial. Hago eso pero ssafari o google no cargan nada!. Me dicen que reinice el euqoi y siempre es el mismo problema.
    La actualización de mi equipo es 6.1.3, he restaurado el equipo pero vuelve a la misma versión y no a las anteriores.
    La verdad es que estoy muy decepcionado ya que este equipo sin internet es un celular común y silvestre. Revisando los foros vi que es un problema de la actualización!
    Apple no da ninguna respuesta a este problema de miles de usuarios en todo el mundo!
    Saludos desde Perú

  • I installed instant firefox, now I can't go to google, get my email, nothing, what now?

    I can't even type in www.google.com, or www.youtube.com and go to their sites. instant firefox seems to have blown out both firefox and internet explorer service to these sites. I tried to do searches with each using the pattern g (here i typed animationshop which was the search I wanted.).
    I have reinstalled firefox. No help at all. Now what do I do

    This gets stranger still.
    I'm at my mother's house tonight. I have internet access set up here too. It's also a wired/wireless netgear router, only here it's cable instead of dsl.
    As soon as I booted up, I fired up Firefox and immediately accessed Google.com via the AirPort with no trouble.
    Safari accessed Google just fine as well.
    I then flushed the rules. I don't think it was the Apple firewall though because I turned it off and still couldn't access Google.
    I didn't think there were any viruses or worms affecting Macs but wasn't totally sure. Thanks for the reassurance. That's one reason I bought the Macbook. I'm sick of buying AV licenses for several computers every year. Plus the AV software eats up lots of processor cycles.
    But what about spyware? Should I be scanning for that? If so how?
    But I won't be able to test it out at home for a couple of days probably. So I'll keep you posted.
    I'm really appreciating all your input.

  • For Mac OS 10.8.2,latest flash plug in, Firefox 19 will not play any You Tube video. Am at wits end.

    The video seem to load, then start, run for about 5 secs, and then stop, no more video. This is on every You Tube video I try. Your instructions-troubleshooting ideas almost never fit a Mac OS 18.8.2 with the latest Adobe flash plug in. Nothing I have seen on your troubleshooting web site solves my problem, and I do not have the time to spend on this for the rest of my life. Fix it.

    I just recently registered on this forum to see if I could help with answering questions from the users here. I did this because I like the apps and aims of Mozilla, and I'm willing to spend time helping people out with using these apps if I'm able to. That being said, questions worded like the one above do not make me want to spend much time being all that helpful.
    My suggestion is that you wait a few hours (or day or so) before posting about a problem that is causing some negative emotional response for you.
    If anyone has the same problem as what is described above, please post more information about their software versions (i.e. flash version), and whether or not the issue remains when taking the flash plugin out of the equation and using HTML5 on youtube (http://www.youtube.com/html5).
    My initial thought is that the issue is with the flash plugin being used. Has another flash version been used?

  • Firefox crashing when playing You Tube videos

    Just another crash report I got concerning the many crashes I have had lately while using Firefox 3.6.3 to watch You Tube videos. It crashes on several different You Tube channel videos, and it crashes when I attempt to watch playlists that I have created. It also crashes even faster when I am watching on Internet Explorer and Google Chrome.
    == Crash ID(s) ==
    ID: fb817f25-4a61-4970-a331-b2ce32100528 Signature: nsStringBundleService::Release()

    Could you paste additional crash ID's in this thread? The report you submitted is nonspecific, so having more would help.
    There are a few things you can try that might fix it:
    # [[Troubleshooting extensions and themes]]: Disable your add-ons one at a time to see if one is at fault
    # Upgrade to [http://www.mozilla.com/en-US/firefox/all-beta.html Firefox 3.6.4 beta], which prevents Flash from crashing the main Firefox process.

  • Firefox crashes as I am playing videos at You Tube

    Just another crash report I got concerning the many crashes I have had lately while using Firefox 3.6.3 to watch You Tube videos. It crashes on several different You Tube channel videos, and it crashes when I attempt to watch playlists that I have created.
    == Crash ID(s) ==
    ID: 4f484aa8-9eec-4fd2-a5a3-d30aa2100528 Signature: cabac_mb_type

    I think before uprooting the whole system, let us think about the compatibility issue among NOSCRIPT, ADBLOCK and flash media handler/downloader. Sometimes back there was a permission issue needing explicit entry of a script in allowed list under 'Tools' menu. The details were sent as when noscript got updated & autonotified.
    But I am again in the rut, because I tried to install latest version with minimum plugins/addons for faster work.

  • Audio Quality issues in You Tube

    Hi Guys
    I am really struggling to work out how to submit my music video to 'You Tube' without severe degradation of audio quality.
    V. Happy with the vid. side - H.264 output with optimised parameters on all fronts (debatable I know - but I guess I'm aware of those parameters)
    Trouble is the whole point is the music - which just loses it.
    The export from origin added to project in Premiere is 24bit, 96khz sample rate - mastered to optimised preference and sounds pretty cool in direct
    comparison to random productions from other sources.
    (ie: your favourite band music through stereo system (decent speaker output) via CD Rom)
    Have attempted all available audio parameters within CS6 to no avail.
    Whatever I do - the audio sounds the same ie: diminished
    I know 'You Tube' compresses again but how can I avoid this? - Would love to hear from anyone who has had, is having the same issues!!
    Suspect that this requires some kind of server side 'pay for' service, I just can't identify where.(or that my master is crap)
    Kind Regards

    You won't even get CD quality sound out of YouTube, let alone anything approaching 24/96 quality.  I think you're only avenue for delivering that is DVD-Audio, which never really took off.

  • I've lost sound om my firefox browser version 3.6.8 I have no sound anymore in you tube or websites with sound

    I've lost sound with my browser version 3.6.8 no sound in you tube anymore or web sites with audio. Internet explorer sound is fine?
    == This happened ==
    Every time Firefox opened
    == one week ago

    Hello.
    Hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/No+sound+in+Firefox

  • No audio in firefox, works fine in IE & Chrome. Have Dell E6500 running Win 7 Pro 64 bit. every thing works with native windows driver but with not IDT driver

    I have no Audio in Firefox. I think this is an old problem with Dell IDT driver and Firefox. Flash is installed, I have uninstalled and re-installed two or three times, removed pluggins and put them back to no avail. The native win 7 driver from 2010 works okay in all browsers including firefox but I would like an up-to-date driver that works. The latest IDT driver for my Dell e6500 running Win 7 pro works great in IE and Chrome but not Firefox.

    I don't think there was any setting I could change on the driver. Firefox did not show up in the mixer or volume control. It is there with the native win 7 driver. This driver doesn't seem to see Firefox. I just got this computer, but looking for help, posts three years ago on the web seemed to have this problem with the Dell e6500 and Firefox.

  • Safari 6 lost audio in HTML5 videos

    I used to be able to play HTML5 videos in Safari without a problem--but as of the past week or so, I get no audio. I did a couple of courses through Coursera this summer and the HTML5 videos worked fine. But now that I've started new courses, I have to use Chrome (which I don't like) or use the Flash versions of the video which are not as good. Anyone else encountering problems with HTML5 videos audio?
    I've seen older posts about Safari not playing nice with Youtube HTML5s; but that's a long time ago and my Safari was working fine with HTML5 until the last week or so.
    My MacBook Pro is mid-2012 and running : OS X 10.8.4 (12E55)

    I was just searching for a solution to this exact problem before posting it here myself.
    I am also a regulat Coursera student and had managed to watch and hear the HTML5 option videos without problem.
    It must be difficult to visualise for people who aren't signed up to Coursera but not unlike YouTube, there are both Flash and HTML5 versions of lecture videos with inline content often in the form of quizzes (or tests, as we call them in the UK!). However, unlike YouTube, it is possible to change settings on the video page.
    Just recently (probably aroung the same time Dominique noticed problems) the audio ceased functioning using the HTML option and the in video content and quizzes stopped using the Flash option.
    I reported the problem to Coursera but got a pretty unhelpful response.
    From Coursera:
    Sorry to hear about this, and thank you for letting us know.
    We have not had an unusual amount of students reporting issues with the video playback. If its a specific Video, please let us know which one so we can check it. If its the same for all videos on this site, and the problem is slowly getting worse, it sounds like an issue with your browser or cookies and cache.
    First, could you please try clearing your browser’s cookies and cache and then let me know if the problem persists? You can find instructions on how to clear various browsers here.
    (Link to page which lists the following)
    Google Chrome (newest)
    Note: Ubuntu users may have to install the chromium-codecs-ffmpeg-extra package to make the videos work in Chromium.
    Firefox (23)
    Note: The video speed change feature for lecture watching is not yet supported in Firefox.
    Safari (newest)
    Internet Explorer (9 or newer)
    Also, could you kindly tell me what happens if you try this in another browser? You can find a list of Coursera’s supported browsers here.
    If those suggestions don’t work, would you mind sending me a screenshot of the problem that you encountered? This will help us better diagnose the issue.
    I got the feeling from the response that they hadn't read my message properly as it is not really possible to send a screenshot of either missing quiz or audio.
    Anyway, for the record, I had already tried disabling extensions etc. and have cleared cookies and cache as Coursera suggested which has not brought the HTML5 audio back.
    Every now and then, I do get an in video quiz using Flash but it's only about one in ten lectures. But the problem is extremely fustrating because it means that I have to load the video lectures multiple times (depending on how many quizzes etc. there are to watch the video in Flash until it reaches a quiz then reload it in HTML5 then reload it in Flash until the next quiz etc. etc.

Maybe you are looking for