I lost message tone and keypad and keylock tones in my iphone 4

i lost message tone and keypad and keylock tones in my iphone 4

i've already checked its not on mute mode and in the settings menu i've turned on full volume i can just hear ringing tone beside that can't hear text tone, keypad, keylock tones while both are showing on plzz help me..

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  • TS4006 i lost message tone and keypad and keylock tones in my iphone 4

    i lost message tone and keypad and keylock tones in my iphone 4

    i've already checked its not on mute mode and in the settings menu i've turned on full volume i can just hear ringing tone beside that can't hear text tone, keypad, keylock tones while both are showing on plzz help me..

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    Hello dbrookes,
    Thank you for using Apple Support Communities!
    It sounds like even though the Mute switch is not on, sounds are not making the, well, sound they should, and the volume buttons make a blank volume indicator appear on the screen that does not show the volume level.
    I wanted to recommend a couple of things.
    First, I would reset the phone:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If that does not resolve the issue, then you may want to try backing up to iTunes, and restoring the iPhone again but this time do not restore the backup and set it up as new to see if the issue persists without the previous configuration.
    Just incase you need it, this article will help with that:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Cheers,
    Sterling

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