I lost my audio on Adobe Premiere Elements 12
I lost my audio on Adobe Premiere Elements 12.
All my other programs are working OK
II think one of my settings as changed (my be because of a update)
I did a reboot a number of times( didn't help )
I am running Windows 8
Can you help?
R.E. Day
Given you have Premiere Elements 12 on Windows 8 64 bit.
Did you update from 12 to the 12.1 Update using an opened project's Help Menu/Update?
What update were you referring to when you said you thought the problem might be related to an update?
We need a lot more details of "lost audio Premiere Elements 12"
Does that mean that, when you import video with linked audio into a project, you only SEE the video portion in Project Assets. No audio file seen in Audio Track 1?
Or, does that mean that, when you import video with linked audio into a project, you see the audio file but it has no sound?
There is another possibility. This is a known issue that is affecting some where sound is lost from the numbered audio tracks and soundtrack when a narration track is created using the program's Narration Tool and added to the project. Is that what is happening in your situation?
Also, did you check the Edit Menu/Preferences/Audio Hardware ASIO setting, Input and Output?
Lots of questions, lots of answers needed to sort through to get to the core of the matter.
Looking forward to your follow up.
Thank you.
ATR
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How to get audio into Adobe Premiere Elements 12?
How to get audio into Adobe Premiere Elements 12?
I have filmed an air show with a very good camera JVC pro
And when I pick up the clips in Adobe Premiere Elements 12, it works too, but only without sound.
I think I tried everything for 4 days now.
Sound in my computer works perfectly
I go to where the video files are located and try to run them in VLC or in Nero Kwik so it works fine with both audio and video.
I have checked the sound card.
Yes, I have tried everything so now I'm so tired of this lousy so I'm ready to throw this program at the dump.
It's not normal if you will keep on producing audio for over 4 days at Adobe
The old Elements 9 worked fine. Offer some of would consider developing it again. I do not know how I should do.
My name is Thore Hult
live in Karlshamn in SwedenThore Hult
On what computer operating system is your Premiere Elements 12 working on? Have you updated it from 12 to 12.1 Update using an opened project's Help Menu/Update. If not, please do so.
For your immediate problem.
What is the model/settings for the JVC camera that recorded you video. I want to get at the properties of your source video including the file extension.
Since you are getting video, but no audio, please download and install the free codec utility named GSpot to see what is shows
for your Audio Name and Status.
http://www.headbands.com/gspot/
The other properties of the file there would also be of interest.
When you import your source file into the project, do you see any "conforming" activity going in a progress bar at the bottom right corner of the workspace?
If so, do you wait for it to complete before you move forward in the project?
Can you get sound in any of your Premiere Elements projects with this current JVC file or other?
Can we assume that your troubleshooting has included checking
a. Volume control within the project
b. Edit Menu/Preferences/Audio Hardware ASIO
Let us start here and then we can decide what next if necessary.
Thanks.
ATR -
How do I edit the video audio in Adobe Premiere Elements 10
I want to edit the video audio, so that I can get rid of some of the sounds and background noises. Also, how do you import Plug-ins into Adobe Premiere Elements 10? I have trial versions of Adobe Audition CC and SmartSound. Thanks in advance for your help!
woody122
What computer operating system is your Premiere Elements 10 running on? And, very important, what video card/graphics card does your computer use.
If a NVIDIA GeForce card, then that needs to be looked at first because of the serious and known Premiere Elements 10/NVIDIA GeForce issue which is described in one of the announcements at the top of this forum.
SmartSound is an feature included with Premiere Elements 10. Why are you looking at any trial version of SmartSound?
As for Adobe Audition CC, I was not aware that this is a plug-in. As far as I know, Adobe Audition CC is an application that Premiere CC can integrate with as a CC application which Premiere Elements is not.
See the following video tutorial
Clean up Premiere Pro audio clips with Audition | Adobe Creative Cloud tutorials
Look at the price tag afterward, probably on subscription rates?
Please check out the Premiere Elements 10 audio effects, especially those related to noise reduction.
Have you looked at the free audio editor named Audacity and its noise reduction opportunities?
Please give more details in support of your Adobe Audition CC being a plug-in if you are confident that it is.
Thanks.
ATR -
I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.
bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR -
How to fix audio of a video captured from DV output of camcorder using Adobe Premiere Elements 8?
Hello,
I purchased Adobe Premiere Elements 8 about one week ago. I installed it and everything seem to work well in my first project. I am new at editing videos but I was succesful in testing it by loading an existing video file in avi format from my computer and then doing some very basic editing (I splitted 2 scenes and added a title).
After my first succesful project (described above) I started a brand new project. Here, I want to capture a one hour video from the dv output of a video camera. So I connected the camera to the PC and then started adobe elements 8. Before starting the capture I only checked the boxes that said "capture video" and "capture audio" (the other 2 boxes that said download to timeline and autoanalyze were left unchecked). After that I started the capture process.
After the video capture was completed, a small window opened at the bottom saying that a PEAK FILE was being generated. After the peak file generation finished, I looked at the captured video. The video looked perfect. However the audio of the video was too fast. By this, I mean that the voices of the people in the movie were like they were speaking at more than twice the normal speed. Or to explain it in a different way, they sounded like the chipmunks.
So now I come to the question of this thread I started. Is there a way that I can fix the audio part of the video I captured? I will appreciate any help on this. Below I listed a few additional details in case this is needed.
Thanks,
ronel_8
PS. Here are some more details about my system:
1) Operating System: Windows XP
2) I am capturing the video on an external drive with 40 GB of available space. The external drive is connected to a PC via a USB connection.
3) Computer CPU: 2.4 GHZ
4) Computer RAM: 1.25 GB
5) Video tape is about one hour long.Hello Bill and Steve,
Your responses are very helpful. Although I was not able to fix the problem yet I do seem to think from what you both say that my system may be too slow to capture the one hour video. In any case I will copy below more details about the system as you requested:
1) Results from running Gspot:
The audio section of the Gspot window was blank. That is, no information was there. The File and Container sections say:
File Size: 12.6 GB
Note: 7.63 GB unneeded bytes at the end of the file
DV Type1 AVI
2) I did run the Gspot on another good avi file (captured to the PC with same camcorder) and says:
Codec PCM Audio
32kHz 1024 kb/s tot (2 chnls).
I suppose these are the audio settings from the camera.
3) Yes, I am capturing video from a miniDV camcorder (JVC GR-D70U).
4) I did not defragment the external drive prior to capturing the video with the audi problem. So I will give that I try and see if it solves the problem.
5) The external drive I am using is formatted to NTFS.
6) The computer is a Dell Dimension 2400, CPU: 2.4 GHZ, RAM: 1.25 GB
7) HDD Size=74GB and 11 GB of free space. But I am downloading video to external drive that has 60 GB free space.
One last piece of information that may be useful. If I open the AVI file (that I captured with Adobe Premiere Elements) with Windows Media Player, the audi sounds good. However if I open it with Adobe it has the problem I mentioned in my previous e-mail.
I'll aprreciate any further hints.
Thanks again,
ronel_8 -
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op c
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If so, stop and let us know.
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If not, please do so.
You have not given us enough information with which to help you.
What are the properties of your source file that is presenting in the project with audio but no video?
Quickest way to gain that information is from brand/model/settings of the camera that recorded the video.
I am looking for
video compression
audio compression
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file extension
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What does the file's thumbnail look like in Project Assets after it is imported....thumbnail with no image (gray), thumbnail with only an audio icon
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Do you have the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1? Are you running the programs as
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Thanks.
ATR -
I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?
rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
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ATR -
I had to reload windows and I have lost my Adobe Photoshop Elements 12 & Adobe Premiere Elements, I have the original online PO can I still download fthis software from Adobe and how?
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Do you have the purchased serial number? What computer operating system?
If you purchased from Adobe direct, you can get download installation files from "My Orders" at the Adobe web site under your Adobe ID and Password (http://www.adobe.com).
Alternatively, you can use the following Adobe document with links to the downloads....
Other downloads
Also, from the following web site as a tryout into which you insert your purchased serial number during installation
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
To avoid Access Denied message, follow carefully the web site's "Note: Very Important Instructions".
Just in case note...make sure installation files are for your computer operating system 32 vs 64 bit. Two files (.exe and .7z)
Any questions or need clarification, please do not hesitate to ask.
Please let us know the outcome as your schedule permits.
Thank you.
ATR -
Problema con Adobe Premiere Elements 9 per Mac OS X: i file video e audio non vengono riprodotti
Ho acquistato Adobe Premiere Elements 9 per Mac OS X 10.5.8, con scheda grafica GeForce 8800 GT. Dopo aver aggiornato il software ed effettuato l'installazione con successo, i file video e audio importati e trascinati nella timeline, pur visibili su di essa, non vengono riprodotti.
Che cosa potrebbe non essere compatibile?What kind of video files?
Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
For Mac http://mediainspector.massanti.com/ -
Why is audio distorted and pulses after I import from Adobe Organizer to Adobe Premiere Elements 11
All the videoes I have collected this year from my iphone video, sony video camera an fuji water video camera work fine in the Adobe organizer but when I import to Adobe Premiere Elements 11 after a couple of clips max four the audio distorts and pulsates. I just purchased the software and have updated all the software. Thank you in advance I am so frustrated I feel I tried everything.
1st, Iphone won't easily edit http://forums.adobe.com/thread/881246
-and http://forums.adobe.com/thread/1011411?tstart=0
-and a fix http://forums.adobe.com/thread/934466
2nd, What are you editing, and does your project match your video?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/ -
audio help
if7yg
What computer operating system is your Premiere Elements 11 running on? If Mac, was your purchase the Adobe Premiere Elements 11 Editor from the Mac App Store?
Be that as it may, what are the properties of the video audio file that you are importing in Premiere Elements 11?
A quick way might be for you to tell us the brand/model/settings of the camera that recorded the video audio file (including the file extension of the file).
When the file reaches the Expert workspace Timeline which is the case
a. no sound, but audio file is represented on Audio 1
b. no sound, audio file not represented on Audio 1
c. no sound, audio file represented on Audio 1 and, when you toggle the Audio Display Style to waveform, you
see or do not see a waveform.
(to the left of the word Audio 1 is a speaker icon...clicking on that icon toggles the audio track display...one of the
two choices is the waveform).
Assuming Premiere Elements 11 on Windows 7, 8, or 8.1 64 bit for now, go to Libraries/Documents/Adobe/Premiere Elements/12 and delete the complete contents of the Media Cache Files Folder that you find there. Then open the program and determine if the audio problem persists. Look to the bottom right of the workspace to observe any "conforming" activity in progress when you import the file.
We will be watching for your follow up.
Thank you.
ATR -
Problema con Adobe Premiere Elements 9 su Mac: i file video e audio non vengono riprodotti.
Ho acquistato Adobe Premiere Elements 9 per MAC OS X 10.5.8, con scheda grafica GeForce 8800 GT. Dopo aver aggiornato il software del MAC ho effettuato l'installazione con successo, ma i file video e audio importati e trascinati nella timeline, pur visibili su di essa, non vengono riprodotti con il tasto Play/Sop.
Che tipo di problema può essere?
La scheda grafica GeForce 8800 è compatibile o da quale altro problema potrebbe dipendere la mancata riproduzione dei file?What kind of video files?
Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
For Mac http://mediainspector.massanti.com/ -
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However, I noticed that I have numerous adobe premiere elements media cache files (I dont think I ever cleared out the cache) - are these playable or am I able to use these to re-create the originals / make replacement videos.OK, thanks for your prompt reply. I thought I could access them in some way to either view or re-edit.
I might as well delete them, if they no longer have a use.
Neil
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