I Lost my BBM Contacts

Some days ago, while using my Blackberry Q10, I received the following message:
THE BB ID**Removed** IS ALREADY ASSOCIATED WITH BBM ON ANOTHER DEVICE.
DO YOU WANT TO SWITCH BBM INFORMATION TO YOUR CURRENT DEVICE:
OPTIONS: Exit or Switch BB
At first I pressed exit, but there was no response.
Then I pressed Switch. After that, I noticed that all my contacts disappeared. And I have not been able to recover them.
Has anyone had this experience before? What is the solution?
Komesconcepts.
Edit: Personal Information removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

First things first, edit your post to remove your email address. Posting it here is against the forums policy.
Next, see once again if you can sign in to your phone with your BlackBerry ID. On your phone, swipe down from the top and select Settings>BlackBerry ID>Edit and enter your BlackBerry ID.
Do that and post back with your results.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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BBM contacts restore after an OS upgrade from 7.0 to 7.1

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Does BB OS 7.1 supports the easy backup and restore of BBM contacts just as it does for phone contacts?
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Torch 9810, OS 7.1, SD card support with 14G free space
After an upgrade of BBM8.5, my phone could not complete booting fo several time until I flashed it but with OS7.0, this did not restore my BBM contacts; I used my computer to restore phonebook contacts and other data but BBM contacts still was not loaded.
I re-installed BB8.5, still to no avail. 3 days later I was re-prompted to sign in with my BB ID and I got all my 181 BBM contacts back. (Is this a remotely initiated action?)
After this I re-installed BB OS 7.1 and again I lost my BBM contacts. I have tried everything possible to get these BBM contacts but no way; but I am sure it is somewhere in RIM remote server.
These are my questions:
Does BB OS 7.1 supports the easy backup and restore of BBM contacts just as it does for phone contacts?
Can you make it easy for BB users to be able to restore BBM contacts as it is possible with phonebook contacts?
On the custom restore option on the BB Desktop software, what is tab to select for BBM contact restore after an upgrade/update?
Does Blackberry protect saves BBM contact details?
Is there an unshared info/law that must be respected in getting back BBM contacts, like "wait 72hrs after an upgrade before getting back your BBM contacts?????????
I do not have problem with Phonebook restore at all. That comes easy with my computer back-up but BBM contacts restore is a pain in the neck! Please help.
NB: I need to add that various suggestions seen on the site have not worked and I saw that my suffering on BBM contact restore is almost becoming an epidemic!!!

MISSING BBM CONTACT CATEGORIES AFTER RESTORING

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I have the same problem with my 9700, how you resolve this?

HELPP Please !!!!!!! i lost my bbm icon i lost my bbm icon, but everything was backed up, can i still have all my old bbm contacts if i reinstall my bbm?

i lost my bbm icon, but everything was backed up, can i still have all my old bbm contacts if i reinstall my bbm?

Hi there samrafamily, you can indeed get your old BBM contacts back if you simply reinstall BBM.
To ensure you get your icon back, go to Options > Applications, find BBM in the list of applications, then delete it (press BB Menu > Delete), then simply redownload it from http://blackberry.com/bbm.
Good luck and let us know if you have any other problems!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Lost bbm contacts while updating to Blackberry messenger 7

Hi can someone please help me!
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my assumption is that the way it is supposed to work:
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http://supportforums.blackberry.com/t5/Downloaded-applications-for/HOWTO-install-BBm-6-2-if-you-have...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BBM contacts lost after updating software, even though everything else was saved

hi recently updated my phone and did choose to back it up. everything was backed up except my bbm contact list, anyway i can restore this??? pleeeeeeaaaaaaaassssssseeeee help!!

Hi shage
Welcome to the Community
Do have media card installed in your device, Please try this Open BBM - Press the Menu key - Options - Scroll down to Backup Managment - Then Click Restore .If you have any previous Backup you will get your contacts back.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Lost BBM contacts

I had to replace the hard drive in my computer, so after doing so I downloaded the Desktop Manager again and proceeded to back up my 9800. After doing so, my BBM contacts are gone. Retry restoring BBM only, nothing.
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Hi,
My apologies...i couldnt get it in the begining...
Desktop Manager shouldn't delete ur BBM contacts, dnt knw why it happened...have u taken the backup of ur BBM else where...???like there is an option in BBM only to backup contacts...
with regards
simply abhik...
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

Can't restore my BBM contact list

Hi,
my previous phone (8520) was stolen so I got a BB 9320
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Hi there ,
Then first try those steps in the same sequence :
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KB00510 : How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Resend your Service Book
KB02830 : Send the service books for the BlackBerry Internet Service
( Wait till a Registration Message comes in your message box for each email that you have configured on your device )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After than try once again to restore BBM contacts using the email account .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Over 1100+ BBM Contacts PIN Missing when upgrading from 9780 to Z10

Hi
Please help, I've lost over 1100 BBM Contacts, when upgrading using the Blackberry User ID, and when I reload them on my old 9780, it's not there anymore, these contacts are so important, I collected them for sales for over a year's period, very market specific and high net worth individuals which are very hard to come by.
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Chronologies
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BUMP once a day

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why would you merge and link all my contact without asking me first blackberry? why would you turn on everything I have turn off the first time? And why would you deleting all my contacts list?
This is a no way blackberry..
Blackberry is the finest security device for bussiness???
HAHAHA
I have just lost all my IMPORTANT BUSSINESS CONTACTS on the finest security device for bussiness..
How funny is that???

totally understand what you are going through.
ive had issues with all past updates.
first time it merged as you said all the contacts and facebook even though sync was turned off.
this time over 6000 messages on facebook even though they get deleted daily.
i now use this for my contacts and it saves a backup to my sd card. well worth the £1.50 it costs http://appworld.blackberry.com/webstore/content/40710893/?lang=en&countrycode=AE

Help! I can not find my BBM Contacts from my Blackberry Backup.

Hello guys, thanks for checking, i need help.
Basically i have 4 Backups that i made from 3 different blackberries that i have and since i am getting a new blackberry this week i thought i need to extract my backup .ipd files so i can type the blackberry pins that i want instead of restoring the whole stuff to my new phone. I used
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Where am i suppose to find the BBM contacts? am i missing something here?
Thanks guys, if you need any help beside this, let me know, i might help

Unfortunatly their are some individuals with the know how and equipment to access network blocked imei handsets.
Mind if they are caught a 5 year prison term awaits them.
Mobiles have and always be an easy target for theives. People have lost their lifes for refusing to hand them over.
I was in a market traders shop a while ago and two young lads came in with a handset to ask for it to be opened up to all networks. They could not even answer the question on what network it was originally on. The shop worker shrugged her shoulders and went ahead and opened it up as requested , all for £5 !! I left shaking my head ?
Follow the advice and contact your network to block the sim and fone, and also inform the police in order to get a crime number in order to start claims on any insurance you may have.
Nokia Lumia 520
 iphone 6 Plus.
Be happy !!

How to recover BBM contacts

Hi,
I was reinstalling the 'Burp' application from app world when suddenly at the end of download the phone restarted and went into a reboot loop. I reinstalled the BB OS 6.0 Bundle 3155(v6.0.0.747) which i had already installed on my 9800.
The OS is installed fine. But I lost all my BBM contacts and BBM Groups. And also the os has installed the BBM 5.0.2.12 whereas I had already updated to BBM 7 earlier before the reboot cycle started. Also the APP world is on version 2.1.1.2 and earlier I had the latest version updated. Can any one help for the following,
1. Recovering the BBM 7 and all the contacts and groups.
2. How do I upgrade the App World?.
Thanks in Advance,
B.D.Badan
Solved!
Go to Solution.

Hi balubadan
One point that I missed on my previous post , After updating your App World version, perform a reboot as stated then Open App World you may be asked for update your BlackBerry ID software, So before updating BBM first update your BlackBerry ID software .
Good luck
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

HI APPLE, BRINGING BACK MY OLD PIN BBM & BBM CONTACTS, PLEASE !!!

1. I TRY TRUST iPHONE WITH MOVING TO iPHONE FROM BLACKBERRY. BUT SWITCH BBM CONTACTS NOT WORKING & I INVITE PIN BBM FROM BLACKBERRY TO iPHONE MANUALLY !!!
2. BRINGING BACK MY BBM CONTACTS ! MY BBM ERROR & LOSE ALL MY BBM CONTACTS, I TRY REINSTAL BBM AT MY iPHONE 4 (OS 6.1.3), BUT ALL MY BBM CONTACTS STILL EMPTY & VERY BAD NEWS, I GET NEW PIN BBM ? WHAT HAPPENED ? TRY TRUST & MOVE TO iPHONE FROM BLACKBERRY !!!
THANKS !
<Edited By Host>

Apple is not here. These are user-to-user support forums.
As to your issue, it's difficult to quite understand what it is you are asking. If you are asking how to transfer contacts from a Blackberry to an iPhone, see:
http://www.pcadvisor.co.uk/how-to/mobile-phone/3448910/move-contacts-from-blackb erry-iphone/
If you have somehow lost your contacts from your Blackberry, you will need to conctact Blackberry support for assistance with that problem.
For future posts, please do not write all in caps. That is difficult to read and is considered by convention to be "shouting" in Internet conversations.
Regards.

Bold 9900 back up phone and BBM contacts

I have a 9900 Bold about 2 years old. I've been backing up to BB desktop but I don't think I'm backing up the contacts properly. Can someone please walk me though exactly what I need to do to ensure I back up my phone book contacts + bbm contacts properly to my computer in case my phone gets lost or goes down.
Thanks in advance...

It may depend on the interface you are using...if you are using the mobile version of this site, then it may not appear. Here is the link:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/How-To-Backup-Your-BlackBerr...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

The last time I synced my iphone with itunes, I lost all my contacts, photos, calendar, and voice memos. This time I lost all my apps and the music isn't synced. Also, I just bought an ipad, and it won't sync at all.

The last time I synced my iphone to itunes, I lost all my contact info, photos, calendar, and voice memos. This time I still have them, but I lost all the apps I had downloaded. Also, I just bought an ipad, and itunes does not recognize it.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

I Lost my BBM Contacts

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