I lost my blackbery app world ID

When I downloaded the new blackberry app world I couldn't login using my password.....I don't know my secret answer to the password question either....I don't want tO do a security wipe my email. Is there a other way that I can get my password or create a new ID?

Hello
Welcome to the Community
Please try browsing through these Articles to help you resolve your issue.
BlackBerry ID lockout behavior
How to change or reset a BlackBerry ID password
How to create a BlackBerry ID
Goodluck
Ron
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Similar Messages

Lost my blackberry app world icom

Hey,
i was wondering if anyone could help me, i was in the middle of updating blackberry app world and my phone decided to die. When i got home, charged it and switched it back on, the icon disappeared. Can anyone help me with how to get it back?

go into applicatin management and delete it, then using a pc or laptop go to the blackberry app world http://appworld.blackberry.com/webstore/ plug your phone in and sign in, then select My World, (If it don;t connect, it will tell you to download something that wil take a minute or two, Download it) once you have a connection and your App's come up, select upgrades and click on App world and install it, wait for it to reboot before disconnecting your phone from the PC or Laptop. Good Luck
Craig Ashcroft Elite UK
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Cannot view my blackberry app world icon

I had to re-download blackberry app world application as it was deleted after trying to download new version. I have it installed but it is not set as an icon. I tried to re-download it again but the same thing happened. I cannot go into blackbery app world to download and I don't receive any update for upgrades etc.please assist

Please read this Knowledge Base article on the issue, pay attention Resolution #4
BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63
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Upgraded App World.. Lost the App World icon

I have a BB Tour 9630. I got an alert today telling me I had to download the upgrade in order to continue. I dowbnloaded, was told the download and install were successful but not the App World icon is no where to be found.
Any ideas??

I offered a solution here:
http://supportforums.blackberry.com/t5/BlackBerry-Tour-Smartphone/Lost-BB-App-World-Menu-Icon/td-p/1...
Have a look and see if it helps.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Lost BB App World

I bought my bb torch 9800 6 days ago. A day after I bought this, a message pops up saying that I can upgrade the version of my app world, I did what the message tells me to do. After I have downloaded everything, another message pops up saying to complete the download I should reboot my bb. I did it also. After the reboot, my app world has lost. Not present in my menu. Been tried to download it again using the browser, still no app world. What should I do?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unable to download/update apps, lost App World from BB9780 and unable to download App World again

Hi, I see posts about this subject but none have helped me so far. I seem to have accumulated 3 issues
Since a couple of weeks I am unable to download apps from the app world or update apps from the app world.
1. unable to download / update apps from App World
The progress bar of the download progresses some and the it hoves me the error "There was a problem during installation, please try again".
2. While trying to fix this issue 1, the App World icon has disappeared from my BB9780. On the desktop software I see that the App World stll shows as installed on my device (version 3.1.1.121). a search on my device shows nothing though.
3. I try to fix the issue 2 by reinstalling the App World. Everything goes well untill the language selection. Final message is whether I want to replace version 3.1.1.121 with version 3.1.1.121? When continuing I receive the error "Download failed". Detailed error mesage: "909 Application authentication failure".
Please help me how to fix this. I have tried:
-battery pulls
-security wipes
-time zone synch
nothing seems to help.
Thanks in advance. Rob

Hi, jimac.1729.
Thank you for visiting Apple Support Communities.
I understand that you are unable to download or update an App. Sometimes simply forcing all apps to close and restarting the device can resolve this issue. Also, try going through the steps outlined below.
Force an app to close in iOS
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
-Jason H.

I can't upgrade BlackBery ID when i open BlackBerry App World

when i just upgrade BB app world version 4.3.0.3.2, i'm asked to upgrade new BB ID. when i click update it says "The software upgrade was interrupted. Please try again" i click retry, but it always shows like that. and when i close, there's a notification "[!] BlackBerry ID installation failed. Please try again later (80002)"
please help me to solve it.

Hey nanda_octa,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest re-installing BlackBerry World by going to www.blackberry.com/appworld/download and then restart the BlackBerry Torch 9810 smartphone and connect via Wi-Fi and then try to access BlackBerry World.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

Updated BB App world.... and lost all apps?

I had to do a swap of phones last week. Did this, and reinstalled several apps on the new phone. Finally was told had to do a BB App world update... Did this, and they are all gone now. They are not under the Uninstalled, or Other devices tab. HELP!?!?!?!
Thanks in advance!
Solved!
Go to Solution.

Hello!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help, app world is lost :(

Basically my little icon for App world has disappeared from my home page or home screen or whatever so I can't go into app world. Does anyone know what I should do? Thanks XX

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Device > Applications. Do you see it listed there?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Lost my app world

My app world has vanished from my icons and applications. My phone will not let me download a new one!!

What error do you get?
You can try to install it from mobile.blackberry.com or
http://us.blackberry.com/apps-software/appworld/download.jsp
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Lost app world icon

Updated my app world version.
Now get message "uncaught exception:- Java.lang error"
And do not have app world icon!!!
What do i do? any help would be great.
Regards

I've dealt with this issue several times, and I have some steps for everyone to check. Blackberry App world is an app itself, and should be installed in the phone. The first thing to check is to see if Blackberry App world is actually installed on the phone. This can be done under Options> Device> Application Management> Make sure "All" is selected> Blackberry App World. If it's not in this list, it's not in the phone. If you find that your Blackberry App World program is not installed, it can be redownloaded at www.blackberry.com/blackberryappworld (using you phone's browser).
If you find it is installed in the programs list, it's likely either hidden or tucked away in a folder. To view a folder list on your device, act like you're moving an icon to a folder. Highlight an icon> press the menu key> choose move to folder. This is the folder list that you'll need to check for the icon.
Please let me know if that helps your situation any.
MikeS_VZW
Follow us on Twitter @VZWSupport

Backing up and restoring app data of an App World (BlackBerry World) app

I'd like to do a security wipe on my old Bold 9700 and then reinstall/restore an App World (BlackBerry World) app that I purchased with the same BlackBerry ID.
1. Can I reinstall an app via App World after a security wipe?
2. WIll the app data (e.g. game scores) be restored?
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Thank you in advance.

Hi and Welcome to the Community!
To re-install your apps, please see this KB:
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
HandsomeP wrote:
2. WIll the app data (e.g. game scores) be restored?
That I'm not sure of...it likely depends on how the scores are stored. If they are stored on the device, then it might be able to re-obtain that information after you reinstall the app. Likewise, if they are stored on some server somewhere, it might be able to do so. But there's really no way for anyone but the app developer to know for sure. If I were you, I'd prepare myself for those being lost as a result of this activity.
HandsomeP wrote:
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
Maybe -- again, it depends on how the app works, which only the app developer can say. Some apps store data in AppMemory (which is what gets backed up), others store their data in Device or Media Card Memory (which is not necessarily backed up). And it may well be moot anyway, depending on how the developer coded the app.
HandsomeP wrote:
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Same issue...it all depends on how the developer coded the app. If the coded it to ignore any stored data anywhere each time the app is installed, then you can't force it to read anything, regardless of where you might restore it to. But, again, only the developer of the app can tell you what will happen in these circumstances.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Please help urgently - can't download App World

Dear all,
I posted yesterday about how I've lost access to WhatsApp on my Blackberry Z10. I'm a lecturer and use WhatsApp to communicate with my students so it is urgent that I get back on ASAP. I could not get the application to update or download so I deleted it but that has not helped. The root problem seems to be that App World is gone from my BB, and I can't get it back either.
I have tried several methods of downloading App World and none of them work.
1. If I enter the URL appworld.blackberry.com in the browser on my BB, I get the error "Unable to open appworld://"
2. If I visit www.blackberry.com/appworld/download as instructed on the BB website, it states:
"Simply visit www.blackberry.com/appworld/download from your smartphone to download. Or, enter an email address that’s integrated with your BlackBerry smartphone below and click submit to have a download link sent to you."
When I enter the URL www.blackberry.com/appworld/download in my BB browser it simply refreshes the same page with the same instructions.
3. If I enter the email address integrated with my BB, it sends me an email with the following URL in it:
http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld
Currently, entering this URL on my PC or in my BB yields an "HTTP Status 500" exception report. Previously (last night), the same URL was giving the following instruction: "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your Blackberry." But I was using the browser on my BlackBerry and not a USB connection.
4. Searching around the web desperately for a workaround, I found a suggestion to download BlackBerry App World directly from the web at this link. However, when I downloaded this file to my BB and tried to open it, it just said "Unable to open file".
I'm now out of ideas! Please help.

Hi @tom-81030
Thats strange! To confirm, what happens if tyou open BlackBerry World and search for WhatsApp?
This should allow you to see WhatsApp and provide a Install option (link).
If searching for the app doesnt produce any results, try scanning the following QR Code using BlackBerry World on your device. To do this, open BlackBerry World, swipe down from the top of your screen and tap Scan Barcode.
Let me know if this helps!
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App World Inaccessible - Error Message "App World has been blocked"

Dear All,
I recently purchased a Sprint-branded Blackberry Curve 9350 (in excellent condition) off of Amazon, and all of the phone is entirely functional, except that every time I try to access the Blackberry App World I receive a pop-up message reading "App World has been blocked".
Initially, when I switched my pre-existing Sprint line to my new Curve, the phone was entirely wiped and reset. I began using the various functions and only a few days later realized that I cannot access App World. I spoke to several Sprint representatives and over the course of a few days took the following steps, all without any success:
De-installed and reinstalled App World
Did a Batt-pull with the phone on, de-installed and reinstalled App World, and did another Batt-pull
Hooked connected the phone to my laptop and de-installed App World via Blackberry Desktop Manager
As I purchased the phone over Amazon, I don't believe warranty protection applies. However, it seem incongruous that all of the other applications and functionality of the phone work, with the sole exception of App World.
Could someone please suggest steps to remedy the problem and make App World accessible?
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
Many thanks in advance,
Colby
Solved!
Go to Solution.

Hello,
From that description, I suspect a latent IT Policy is on your BB that is blocking AW. Normally, the error message would say more than what you reported, and that would be more indicative...but this is my guess from what you provided.
To cleanse it, you actually have several things you need to do...starting with checking to see if this is indeed the case:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
Sadly, there also are also rare situations with "stealth" IT Policies that exist, but do not actually display as such via the above. Again, the complete error message may have provided a better hint about this issue.
Nevertheless, I believe you need to conduct certain steps anyway, especially given your method of procurement. Refer:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
While it sounds as if someone did or had you do much of this, I think you need to review it to be sure. Further, none of those WIPE methods would actually have removed an IT Policy from the BB. Rather, you need to perform the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE that the KB recommends:
KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
In addition, you need to be careful if you've already placed data onto the BB that you need to retain. You can backup/restore your device before/after these WIPEs, but you need to be careful when you restore...do not do a full restore, or you will simply put the offending IT Policy back on board. Rather, do a selective restore of only the databases you require, and being 100% sure to avoid any databases that have anything at all to do with IT Policy:
KB03974 BlackBerry smartphone database list
Lastly...given this situation, it is entirely possible that there are further challenges with this specific BB. For example, if the BIS account is locked due to the BB being previously reported as lost or stolen, there will be nothing you can do about that, and you will never be able to have full services. But Orange certainly should be able to tell you if this is the case.
cbhjenkins wrote:
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
These methods exist:
KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software
KB04670 Install a third-party application with the Application Loader
KB28715 How to Install applications from BlackBerry App World using a computer system
However, there is no way to know if the IT Policy will also block these methods.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Curve 9320 not able to access BlackBerry App World

Hi All,
I am new to Using BlackBerry.I have got a BlackBery Curve 9320 also as it requires 3G Net Connection for accessing internet i have put Vodafone's 3G internet pack as my network provider is Vodafone.But still i am not able to access my BlackBerry App World and many other stuff.But when i connect to my friend's mobile internet with Wifi i am able to access BlackBerry App word.Also when i try to access BlackBerry App it says " we cannot connect you to Blackberry App World.Please ensure that your devide is connected to the wireless network and try again"
Please Help and Guide...
Have a Rocking Day ahead!
Thanks and Regards,
Sushma Ramakrishnan Iyer (PS No. 298028),
SalesForce.Com Team,
HiCE Business Unit,
Old Building - Block 1,
Plot No.EL - 200 | TTC Electronic Zone,Shil - Mahape Road,
Mumbai - 400710.
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Hello Sushu
Welcome to BlackBerry Support Forums
If you want to access most BlackBerry Application over your Mobile Network then a normal 3G data plan will not allow us, for that you have to activate BIS / BlackBerry Data Plan from our Carrier . However currently many application may work over a WiFi network .
So if you want to use those applications over your Carrier Network then call Vodafone and activate BIS on your account.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

I lost my blackbery app world ID

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