I lost my bookmarks and Firefox will not process the backup file!

I lost my bookmarks, tried to restore them and get an error that Firefox is unable to process the backup file.

I have been a Firefox user for years. Firefox 3.63 is the best version so far.
<u>'''Anonymous'''</u>: If you are having problems with Firefox, click on "Ask a New Question" at the top of the forum, state the problem clearly, with site links if needed for clarity, include all the information requested under "Troubleshooting Information" (see: [[Using the Troubleshooting Information page]] ), let the "Plugins Installed" section self-populate. That way we have more information to evaluate your problem.

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