I lost my CS6 Master Suite Educational Serial Number, Can I get it emailed to me?

I have tried contacting customer support via the instant messaging service, and even though I gave them my order number, date that I ordered it, name, and any other information that I could find on the box itself (the barcode number, PN, and another long number), I was told that I could not be helped because I didn't have the product number, which was on the same insert that my serial number was on (did I mention that I couldn't find it?).
I tried calling, and was told by the machine that I would be on hold for approx. 8 to 11 minutes, and I haven't gotten anybody in 39 minutes.
Is there anyone that I can email to get my serial number emailed to me?

Have you actualyl checked your account? All serial numbers that go through any conversion process are automatically pre-registered to the Adobe ID under which they are filed... Other than that you might wanna post the support case number here and someone of the employees may look into it.
Mylenium

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