I lost my debit card and want to download already purchased items but it won't let me

I lost my debit card and want to download already purchased items but it won't let me, it keeps asking for billing info but I can't give the info as my card has been cancelled

I'd get hold of iTunes account support:
https://expresslane.apple.com/Issues.action

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I have a brand new mac computer, I now have 3 downloads of firefox and want to delete 2 of them but it won't let me.

I have a brand new mac computer. I went to download mozilla/firefox and ended up with it 3 times. It will not let me delete the 2 extra copies. How do I get rid of them?

What kind of error do you get if you try to drag a copy to the trash?

HT5622 I just brought 15$ App store card and wanted to buy a paid app but it says ''Your Purchase Could Not Be Completed" Can Somebody help me that would be helpful thank you.

I just brought 15$ App store card and wanted to buy a paid app but it says ''Your Purchase Could Not Be Completed" Can Somebody help me that would be helpful thank you.

Well, usually that message ends with ..."contact the iTunes Store."
http://www.apple.com/support/itunes/contact/

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key

KRupani wrote:
Hi bertalan,
The Lightroom windows serial key will not work with the Mac as the these serial keys are platform specific.
Thanks
Kapil
The Lightroom serial number is cross-platform. It works on both Windows and Mac.
Something else is going on here.

HT204266 I just bought a 2nd ipad and wanted to download books purchased with my first ipad. Can I "sinc" them somehow so I don't get charged twice?

I just bought a 2nd ipad and want to download books purchased with my first ipad without being "double charged". Is there a way to do this?

If you are syncing with a computer and transferring your purchases there you can sync the 2nd iPad with the computer and transfer all of them (quickest method). If you are using the same Apple ID on the 2nd iPad you can download them again without being charged.

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160)

I made an iMovie last night and the video is in my library but it won't let me play it or edit it?? Help Please

I made an iMovie last night and the video is in my library but it won't let me play it or edit it?? Help Please

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

I have lost my debit card and app store asks for details

Recently i bought whatsapp from my debit card and now when i am trying to get any free app from strore it asks my debit card details again and the thing is i have lost my debit card..........please help....!!!!

You will need to log into your account through iTunes and select your payment method as "None"
Steps on how to do so can be found here
Hope this helps

I've moved countries and wanting to update in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?

I've moved countries and wanting to update this in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?

You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

Problems with credit card or removed credit number and itunes doesn't let you update/download already purchased items - what is that about?!

I took my credit card number off b/c I was having problems with it and I was waiting for a new card , and itunes would not let me update and already purchased apps and TV seasons! What is that all about?!

I just called the 1-800-My-Apple and the said there is really nothing they can do about it. They said I had an outstanding payment of $8.54 (or something like that), I said I know b/c of the problem I am having with my bank, but NO previous completed purchases should have anything to do with this outstanding payment . It should not keep me from being able to update or download previously completely paid apps, TV Shows, or movies - they are mine, and I paid for them. I submitted a complaint.. that just isn't right!

HT201272 what if you no longer want automatic downloads already purchased?

Because of the lengthy download times and large file sizes, I have TV show downloads that are available but which I no longer want. How can I delete them from my available downloads list in iTunes?

Try helping iTunes locate the files:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
This article may also be helpful:
Instructions for finding missing music and video downloads
http://support.apple.com/kb/TS1408

HT1725 i keep trying to download purchases but nothing is happening. i click the button a million times and it won't download. i also preordered an album before i had money on my account, and i've just put money on but it won't let the pre order download.

i am literally fuming over this.
First off. i purchased an album for preorder when i didnt have money in my account.
now i have money in my account and it wont fricking download. ive tried turning on automatic pre orders i've signed in and out ive done all that crap and it still just says purchased.
second, i can't download ANYTHING to itunes. i JUST purchased two new songs and it will not download them to itunes. i keep clicking on the little fricking cloud button but nothing happens. if itunes just took my money and wont give me my songs i am going to freak out someone please help me

Are you logged into her iTunes account using her Apple ID on the iPad? Settings>Store>Apple ID?
If you are, you could try restarting the iPad and try again, maybe that will reset everything - and maybe it won't. But, if you continue to get the message about contacting support, there may be a red flag that came up somewhere along the line - and the only way to resolve it may be to contact iTunes Support.

I recently got a new iPod and I have money on my account but it won't let me use it unless I answer security questions but the questions aren't mine so how do I fix it

I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions

If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699

My iPod Is disable and it's said connect to iTunes but it won't let me connect . It keep saying pass code error.

My iPod saids disable please connect to iTunes . When I plug it in it said pass code error and it won't let me go in iTunes ! Help please .

iOS: Unable to update or restore

I have a canadian account and want to create a US account. it won't let me. can i?

I have a Canadian account and am trying to create a US account. As soon as i get to the page of payment option and fill it out it doesn't go through and won't explain why not. Can i not have two accounts?

Do you have a US billing address? If not, you can't create a US account.

I lost my debit card and want to download already purchased items but it won't let me

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