I lost my DVD driver during an upgrade

Hi-This is new to me. When I tried to install a program from a CD it wouldn't read it. When I searched devices it said my driver had been disabled and showed there is none there. I have a Pavilion G71-340US notebook that had lightscribe installed, and has since been removed via an upgrade and no replacement driver had been installed. I went to the HP Drivers and Downloads web and didn't get very far.
Help!
Les

Hi Les,
The diver for the DVD/CD drive is supplied by the Windows operating system, so it's possible that there is a Hardware issue with the optical drive, but it may be worth trying the following.
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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