I lost my hard drive and lost all my iTunes purchases, well now it keeps saying my computer is not authorized to make purchases. Help I'd like to get all my past purchases back and I want to know why I cannot make purchases now. I have money in my account

I cannot make purchases, as well as it says my computer is not authorized to make purchases

Open iTunes, select Authorize this computer from the Store menu.
You may be able to recover from your iPod Touch with a third-party utility such as Phone to PC.

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I changed email providers and and forgot my Apple ID so I had to start a new account, itunes allowed me to download the music from my old account but wont let me play any of the songs! It keeps saying the computer is not authorized. Help me please!!

How can I get my music to play.

Authorize the computer from the "Store" menu. You will have to use the Apple ID used to purchase the music.

TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

Were these songs purchased using another account?
" I opened a new iTunes account and copied the files to the new account. "
Do you mean to a new library?
Account is a user neame and password with which you purchase content.
A library is your collection of media.

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I lost my hard drive, can I retrieve my itunes library?

I lost my hard drive, can I retrieve my itunes library from my Ipod Nano?

It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?
If so, not good, then you can transfer itunes purchases from the ipod: File>Devices>Transfer Purchases

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorize but still won't play.

I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

I just bought a Mac today and have never had one, my Itunes shows to have all of my music on it but it won't allow me to play it out loud, it says my computer is not authorized? what does this mean?

I'm a first time Mac user and I went to play my music on Itunes out loud and all the music I previously purchased will not play and then a pop up appears saying my computer is not authorized? what does this mean and how can I fix it?

You need to authorize the new computer that youre working with. First hover over the store button at the top of the screen and then select the authorize this computer button then a popup will appear where you have to put in your Apple ID and Password. Hopefully this works for you

I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??

I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??

Authorize the coumputer. Go to store in the top of the screen and authorize it.

I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario

I cannot play a song I purchased. The message says the computer is not authorized. I deauthorized and reauthorized it and it still will not work. Should i delete the song and download it again?

The message says the computer is not authorized. I deauthorized and reauthorized it and it still will not work. Should i delete the song and download it again?

Should i delete the song and download it again?
Yes ... if just one song on an album is doing that, it usually means you've got a damaged file on your hands.

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

TS1424 I downloaded a song and it says my computer is not authorized to play it, but when I put in my apple id and password to authorize it it tells me this computer is already authorized! What do I do?

I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?

Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!

When I try to play a movie I get an error saying this computer is not authorized when I sign in and authorize it i am told it is already authorized.

When I try to play a movie I get an error message saying the computer is not authorized to play the movie.
When I go to my account to authorize the computer it says this is already authorized.

Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
Any luck there?
B-rock

I want to re-download a previous purchase but it says my computer is not authorized

i just updated my itunes to the most current version and now its saying my computer is not authorized to download previous purchases or play my downloads.
how do i authorize my computer?

In itunes, look at the menu bar which has file, edit etc. Go to the store tab and look for 'authorize this computer'

When i try to sync my iphone 5c to my itunes it says my computer is not authorized. I've gone through the authorize steps and restarted my computer. It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."

When i try to sync my iphone 5c to my itunes it says my computer is not authorized. I've gone through the authorize steps and restarted my computer. It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."

Click here and follow the instructions.
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I lost my hard drive and lost all my iTunes purchases, well now it keeps saying my computer is not authorized to make purchases. Help I'd like to get all my past purchases back and I want to know why I cannot make purchases now. I have money in my account

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