I lost My Icloud Id and it's not the same as in the Apple Id also I do not Security questions

I have Lost My Icloud and cannot know the Email with Icloud, however I have access to My Apple Id, I want to change my Security Questions and rescue email,I do not know the answers of my Questions I made them Long time Ago.Also I do not have an Apple Devices now,Because I sold it so it's a very hard case I have.

Hi yehiafromnull,
If your iCloud account isn't the same as your Apple ID, you may have multiple Apple IDs set up (all iCloud accounts are associated with an Apple ID). If you are unclear what it may be, you may find the information and steps outlined in the following article helpful:
How to find your Apple ID - Apple Support
If you need additional assistance resetting the password for any of your Apple IDs, then this article may also be of use:
If you forgot your Apple ID password - Apple Support
Regards,
- Brenden

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HT5312 I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

I can not access purchase anything using my Apple ID because I forget my security question to verify that it's me and forgot my password to my rescue email up change my security question. What do I do?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105875)

I forgot my iCloud password and now i can't change it , because my Apple ID has been disabled for security reasons .. so what could i do now ??

Today i tried to download one application ande when i typed my apple id pasword somthig was wrong "Your account is disabled. This Apple ID has been disabled for security reasons . Tap reset to reset our account. " When i tried to reset my accout there was this messege that my password wasn't correcr . But there was no way .. i'm sure that this was my password . So i made a new Apple id but now there is another problem i can't change my iCloud id because i forgot my old password and there is this application "Find my iphone " which i can't delete .. so what could i do ??

Hi 25091996,
Thanks for visiting Apple Support Communities.
If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Best Regards,
Jeremy

I lost my iCloud password and Microsoft has deactivated my account so theres no way to getor reset the iCloud account password what should i do?

I lost my iCloud password and Microsoft has deactivated my account so theres no way to getor reset the iCloud account password what should i do?

Click here and contact Apple.
(119625)

How do i deactivate a device through icloud if the device is broken and i am unable to turn on find my iphone? Also i do not own a apple id as ive been using a family members due to problems when trying to make one?

How do i deactivate a device through icloud if the device is broken and i am unable to turn on find my iphone? Also i do not own a apple id as ive been using a family members due to problems when trying to make one?

Hey tyjox,
Thanks for the question. After reviewing your post, it sounds like you need to deactivate Find My iPhone on a device that does not work. You will need to work with the family member of the account the iPhone is registered with. I would recommend that you use this article to help you resolve or isolate the issue.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?

I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?

Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H.

I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?

I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?

Adding to KC7GNM's remark (with which I agree), the iPhone 5 you received is very likely refurbished. It is not brand new out-of-the-box, never before used.

Is there a way to get a search protocol of the "Find my iPhone" search app and icloud ? And where can i find a protocol of the chat with a apple support worker

Is there a way to get a search protocol of the "Find my iPhone" search app and icloud ? And where can i find a protocol of the chat with a apple support worker

Thanks for the reply however this does not help. When I check the cloud it shows that I have only 20 photos. In reality I had a lot more than that. All the photos on the cloud are those that I have taken since I was at the Apple store. When I check cloud storage usage on my phone it says that I have 5.1 GB of photos. This is a lot more than the 20 that I can see. I am not sure what the Apple employee did to my phone.
Still looking for answers. It is really too bad that I can not talk to an Apple person to get help since they messed up my phone.

HT5312 I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? th

I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア　they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help m

Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help me. Someone told me we should stop function Find my iphone but how?? email does not even know the first lord. It cost me 400 euros but may not use iphone. someone laugh at me because I deceived. Please help me tell me his email talk to you should stop off iCloud or ID

Scuzati de engleza google translate

HT201274 i want to erase all content and settings from my old iPad and give to my kids. Will I immediately lose all of the apps and content on my iPhone and my new iPad that have the same info as the old one

i want to erase all content and settings from my old ipad and was wondering if the same content will be lost on my iphone and new ipad. all under same apple id

No. Your other devices will be unaffected.
Just tap Settings -> General -> Reset -> Erase all content and settings.

I have 3 apple products can I sync my mail accounts so that if i action on will it will do the same on all the others, like delete an e-mail and that e-mail is deleted on all the other devices

I have 3 apple products can I sync my mail accounts so that if i action on one it will do the same on all the others, like delete an e-mail and that e-mail is deleted on all the other devices

Hello sstan114,
Great question! What type of email account are you using? Most email providers these days offer IMAP accounts (as opposed to POP). With IMAP, your changes should reflect across your devices (for example: if you read an email on your iPhone, it should be marked as read on your iPad). For more information about IMAP, see this resource:
iCloud: IMAP
http://support.apple.com/kb/PH2585
In some cases, you may need to contact your Email provider or check out their online resources for information on how to setup your account as IMAP. The following article outlines some important information you’ll want to gather:
Mail settings you might need from your email provider - Apple Support
http://support.apple.com/en-us/HT1277
Cheers,
Matt M.

I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.

I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.
I keep getting installer package error messages, I uninstalled the previous version to see if that was the problem to now find that I cant reinstall it as the new version is the only one available.
Im using Windows 7, I'm assuming Im not the only one with this problem.
Would a complete uninstall and reinstall of Apple software be of any benefit or is that just a cure all solution when nobody has an answer?

@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
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HT201441 i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one pleas

i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one please help

Why do you need to access your email? To reset the password?
If you're trying to change the password, you don't need to go to your email. If you know the answers to your security questions, you can reset it without using an email, as explained in the first section of this article: http://support.apple.com/kb/HT5787. If you don't, you can contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

I lost My Icloud Id and it's not the same as in the Apple Id also I do not Security questions

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