I lost my install/restored disc for my macbook....

i need it because i accidentally deleted my startup disc and whenever i open my mac, a folder with ? blinks....if i order my replacement disc, what do i need to know or have? do i need a receipt? well, i just came from the philippines and all my macbook stuff is there and all i have here in the US is my macbook....

Call AppleCare and explain your situation. They will probably ask for your serial number and charge you a nominal fee, but they will ship you a replacement disc.
Phone number:
1-800-APL-CARE (1-800-275-2273)
How to find your serial number on the computer:
http://support.apple.com/kb/HT1366
Good luck!

Similar Messages

  • I have been trying to obtain original gray install/restore discs for a 1.42 eMac. Definitely no copies. Can anyone help. Tried every ebay supplier.

    I have been trying to obtain original gray install/restore discs for a 1.42 eMac. Definitely no copies. Can anyone help. Tried every ebay supplier.

    You could try Apple software sales at 1 800 MY APPLE and see if they still have original system discs for the eMac in question.
    You would need to give them the model and serial No. of your eMac.
    This is located behind the panel that opens the CD/DVD drive tray or on the drive's front panel when the drive door is open.
    Be advised that if they have these discs , it will be a set that would have come, originally, with the eMac model.
    The OS will not be up to date. I believe your model eMac came, originally, with OS X 10.4 or OS X 10.4.2 Tiger.
    OS X10.4 Tiger is seven years old as of this year!
    You could just spend the $129 dollars to buy OS X 10.5 Leopard retail discs.
    Call the same number and ask of they have anymore OS X 10.5 discs still available.
    There are no new iDevices that will sync and backup using 10.4 Tige any longer.
    So, getting 10.5 maybe a better alternative for you.
    Your eMac is fast enough to handle 10.5 Leopard with no, appreciable, issues.
    Good Luck!

  • I need a new recovery disc for my MacBook help ASAP!!!

    I need a new recovery disc for my MacBook so I can format and re-install the default operating system. I have lost the original recovery disc that came with my MacBook years ago. Can anybody tell me how and where I can order one from?
    Also, I do have the original recorvery disc that came with my MacBook Pro, could I not just use this or would it not be compatible?
    Help ASAP please...
    Thank you!

    For a fee, you could likely order a replacement install-restore DVD for your MacBook. To get the correct disc(s) and match the hardware to the system, you need to know and have the serial number of the product handy, and be able to answer some basic questions; and have a form of payment, such as credit card.
    Call the Apple Store online (main US number, 1-800-MY-APPLE) or the main Apple Support number for US, 1-800-275-2273.
    Or if you're in another country, you could try calling a Local in-country support number and ask, since they may have to redirect your call to another associate. See link below for Support phone numbers.
    An operating systems specialist or other qualified person will be able to try & help obtain the correct disc or disc set; if the computer original gray-label set is no longer available, they may be able to check their extensive database against your product serial number to see if they may have another full install disc that can work.
    This other option, if it happens, based on your MacBook serial number and build model identifier, could be slightly newer than the OS X version shipped with the MacBook, and not be gray-labeled.
    A replacement install disc in retail version would not include any original MacBook applications, while a gray-label disc set should have most of them as part of a multiple DVD set, if available.
    •Contact Apple for Support & Service
    http://support.apple.com/kb/HE57
    Hopefully this helps resolve the issue.
    Good luck & happy computing!

  • If you lost your install CD's for an iMac7,1. Can you use Snow Leopard to reboot/install?

    If you lost your install CD's for an iMac7,1. Can you use Snow Leopard to reboot/install?

    Best answer; see AnaMusic above.
    Will SL do? Yes, provided you use the SL retail disc. A grey disc from another Mac will not work.
    A few considerations -
    Be warned that printer drivers, and scanner drivers in particular will almost certainly need updating for SL. That could be a problem if the printer or scanner is more than a couple of years old.
    Many third party applications (and some Apple ones) may need updates for SL (Adobe particularly), so check with the vendors for compatability before you upgrade.
    You'll need Rosetta to run PPC apps like Appleworks and many MS Office or Adobe versions. Ensure you select it from the 'optional installations' when installing SL.
    Note also that any bundled applications that came with your Tiger original discs (iLife in particular) are not included on retail OS versions.

  • Where can i get new install discs for my macbook 2008 alluminum  model

    I seemed the misplaced my discs for my macbook early 2008 unibody (silver), i just got a new hd after my old one died and need to install the OS obviously. I was wondering where i would be able to acquire some discs? I have got my sisters discs from her macbook pro from late 2011, the OS version is 10.6.3 but they dont seem to want to install, i get an error before i can begin the install that says something along the lines of "not able to install this software on this macbook".
    Would i be able to buy the OSX snow lepoard disc from the apple website?and would that work perfectly or?
    Any help would be much appreciated. Thanks!
    edit: just looking at the model/build page and i found this:
    MacBook (13-inch, Aluminum, Late 2008)
    Oct 2008
    10.5.5
    10.5.6
    9F2088, 9F2533, 9G2133
    that is my model.

    Call Apple using the appropriate phone number on this page. They may make a small charge for the new disks.
    Best of luck.

  • Where can I find a restore disc for a PowerBook G4?

    Where can I find a restore disc for a PowerBook G4?

    The detailed problem is that I had used the computer for a long time without turning off.  I wanted to give it to someone else so I needed to clean the data off. Before deleting anything I switched off then on and the HD seemed to have developed a fault as the start up routine began then when the Hd started the computer crashed and restarted at the begining with the startup routine and I have not been able to go further than this.  I changed the HD for an old one that I had replaced previously which had the same software system, Leopard.  This worked perfectly but on switching off then on behaved as the other had. 
    I figured that if I could start with the restore disc I could clean the HD or at least investigate it.  Hence the need for a restore disc.
    Would this work or is there something in the logic board that is upsetting the HD and what ever I do will not cure the problem.
    Any thoughts??

  • Where can i get a restore disc for macmini 10.5, cant find one anywhere

    where can i get a restore disc for macmini 10.5.8, looked everywhere cant find one, not in apple store, ebay, amazon, help! want to put system back to factory settings to try and sell. thanks

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site.
    Otherwise you will need to search other vendors to purchase it. AppleCare will sell you replacements for the original discs that came with the computer.

  • Lost eMac install/restore CDs

    Hi. I have been asked to wipe a friend's old eMac so she can pass the machine on to someone else, but she cannot find the system restore CDs. Can we use a retail copy of Tiger (and iLife '06) instead? (I already have these.) Would anything important be missing from the original install/restore discs?
    If nothing major would be missing, I would actually prefer to install from the retail Tiger DVDs, as the original eMac system had OS 9/Classic, which the new user will not need or use, and we could use the extra space on the 40 GB hard drive.
    Thanks in advance!

    Thanks, a brody. I am not worried about Appleworks. I am not sure what the Omni software is, I don't remember seeing this when working on my friend's machine, but I doubt the new user would miss it. I have iLife '06 I can install.
    So it sounds like the only thing I'd be missing is the hardware test, and since this machine is so old and not upgradeable past Tiger, I am not sure this would be a big deal. If the machine starts to fail, it would not be worth fixing.

  • HT1752 Restore disc for 10.2 iMac

    We use an old G4 iMac for word processing etc. It works great but trying to update to 10.2.8 caused an unstable system i.e. mouse doesn't work, can't mount drives. I can't find my original discs and want to somehow obtain a restore disc for this computer. Additionally I would like to upgrade it to 10.4 so that a new printer I bought will work with it. How can I get the restore and/or upgrade disc for this model?

    Hi.
    You'll have to find restore discs used.  Check eBay, Craig's List, Amazon.
    You're looking for discs with a grey label, specified for your exact model iMac.  Plug in your iMac serial number her at Apple Support to know which specific model you have.
    You will also be looking online for a Mac OS X 10.4 Tiger Retail disc.  It'll be a disc with a big black X on it.  Also used.
    Good luck.  I hope this is helpful.

  • I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

    I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

    Go to: Apple > Force Quit
    and select Mail > Force Ouit.

  • HT3986 can i install window 7 for 13" macbook pro

    can i install windows 7 for 13" macbook pro ? I got that in august 2012.

    Welcome to the Apple Support Communities
    You can install Windows 7 on your computer without any problem. First, determine if you need Boot Camp or a virtual machine > https://discussions.apple.com/docs/DOC-3321
    If you need Boot Camp, get a Windows 7 retail DVD, open Boot Camp Assistant and follow the steps to install Windows. If you want all the steps to install it, you can print this PDF file > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf. Windows 8 support will come with a OS X update.
    If you need a virtual machine, you can use Parallels, VMware Fusion or VirtualBox. All of them are paid except VirtualBox, and they work well with Windows

  • I've forgotten my administrator password and have lost the original install disc for my macbook but I do have the install disc for my imac; can I use the imac install disc to reset the administrator password?

    I've forgotten my administrator password for my macbook pro and don't have the original OS X disc; I do have the OS X disc for my iMac.  Can I use this to reset the password?

    You have nothing to loose by trying it. 
    I doubt it will boot but try it anyhow.
    You will need to contact Apple for replacement install disks.
    Contacting Apple for support and service

  • How can I get a new Restore Disc for my 14" iBook

    I bought a 14" iBook years ago new from an Apple Store but somewhere along the line I lost my restore disc. Well the thing has locked up and needs to be restored. Is there some way I can go about getting a replacement disc?
    Thanks!
    Ryan

    HI,
    You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
    Carolyn

  • What restore discs for my powerbook g4? aluminium or titanium? how do i no?

    Ok ive had great trouble in recovering a 2nd hand 15" apple. its a g4 powerbook and the specs are below,
    -ive tried mac osx panther retail (version 10.3.2)
    -powerbook restore discs (set of 2) - "mac os version 10.4 / aht version 2.5 / disc version 1.0)
    -leopard 10.5 dual layer version
    and ive tried all sorts of things like formatting mac journaled extended, and 6 zeros method too.
    everytime i get "alert this software cannot be installed on this computer"
    Now i have no OS and no clue. Ive spent heaps of money on ebay buying recovery discs that i thought were gonna work with this, but now i have a g4 with no OS.
    So the big question is:
    "WHAT DISCS DO I NEED TO RECOVER THIS UNIT"
    of course a version of anything that i could use on multiple machines would be good
    ok so ive gone into system profiler this is what it says:
    powerbook g4 15"
    powerbook5,2
    powerpc g4 (1.1)
    1 cpu
    1ghz
    512 cache
    768ram
    167 bus speed
    boot rom version 4.7.1f1
    the model number is:a1046
    now how do i find the appropriate disc to use on this?

    Apple's restore/recovery discs are keyed to specific machines, which is why the OS X 10.4 discs don't work. Not sure why the Panther retail won't install. On Leopard, your Powerbook didn't come with a dual layer DVD, so are you installing from an external dual layer drive or has the internal DVD drive been very recently upgraded? The Apple store only shows one Leopard version being available, which I would expect is a standard density DVD - could the dual layer version of Leopard you're using have been intended for use on an Intel-based Apple notebook?
    The best bet is to call Apple support and they'll send you the right discs for your machine, for a nominal fee.

  • HT2471 install and restore DVDs for a macbook pro 5.1

    hi i have a second hand 15" macbook pro 5.1 model A1286 and would like to get a set of install/restore DVDs anyone help? i am new to Apple have always used a windows pc and after trying the Mac love it!!

    Your Mac shipped with discs for Mac OS X 10.5.5. You can call Apple and likely get replacement disks for it. Note that you can upgrade your machine (late 2008) to the latest version of Lion if you like. You do need to get the original set of discs, though. I don't know how much they would run. That would have been Leopard - I wouldn't try getting the discs from Amazon ($250 or so) - I'd try Apple first.
    Clinton

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