I lost my iPhone 4 and replaced it with the 5. I have been unable to restore my contacts and music. I was able to get other applications. The error message says that the file may be incompatible or corrupted
Does any one out there have any suggestions?
Hello,
How was your phone backed up?
Via iCloud or via iTunes.
If you have an iCloud back up maybe try following this: http://support.apple.com/kb/ht4859 and see if that works.
Similar Messages
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I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.
Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason -
An output module failed. The file may be damaged or corrupted.
Whenever I try to render something in After Effects CC 13.1.1, an error message pops up, saying "After Effects error: Rendering error while writing to file '[not going to disclose]' An output module failed. The file may be damaged or corrupted (-1610153464)."
Screenshot of the error message:
I tried reinstalling QuickTime (7), repaired it, updated After Effects to the latest version(as I am writing this), checked firewall software, and used other formats such as AVI.
Adobe Media Encoder (CC 2014-latest version) won't work with me, either.
I sent the composition to Adobe Media Encoder, and this is what I got, no progress here.
Screenshot:
It took a while to connect to the dynamic link server, and failed.
This is a log of what has happened in Adobe Media Encoder.
- Source File: C:\Users\Default.BronyGue\Documents\not done\pinkcoverart_AME\tmpAEtoAMEProject-Pink Intro1.aep
- Output File: C:\Users\Default.BronyGue\Documents\not done\pinkcoverart_AME\Pink Intro.mp4
- Preset Used: YouTube HD 720p 29.97
- Video: 1280x720 (1.0), 29.97 fps, Progressive
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 2 pass, Target 5.00 Mbps, Max 5.00 Mbps
- Encoding Time: 00:00:12
06/29/2014 02:29:14 PM : Encoding Failed
The Operation was interrupted by user
(no need to worry about the above part)
- Source File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\tmpAEtoAMEProject-montage1.aep
- Output File: C:\Users\Default.BronyGue\Videos\chilledup.wmv
- Preset Used: Custom
- Video: 1280x720 (1.0), 29.97 fps, Progressive
- Audio: Windows Media Audio 10 Professional, 96000 Hz, Stereo, 24 bit
- Bitrate: CBR, 2 pass, Max 10000.00 kbps
- Encoding Time: 00:01:42
11/22/2014 12:24:39 AM : Encoding Failed
The Operation was interrupted by user
- Source File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\tmpAEtoAMEProject-montage1.aep
- Output File: C:\Users\Default.BronyGue\Videos\chilledup.mpg
- Preset Used: Custom
- Video: 1280x720, 29.97 fps, Progressive, Quality 75
- Audio: MPEG Audio, 384 kbps, 48 kHz, Stereo, 16 bit
- Bitrate: VBR, 1 Pass, Min 4.00, Target 15.00, Max 18.50 Mbps
- Encoding Time: 00:00:11
11/22/2014 12:52:11 AM : Encoding Failed
The Operation was interrupted by user
- Encoding Time: 00:00:51
11/22/2014 12:53:51 AM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Encoding Time: 00:00:46
11/22/2014 08:39:46 AM : Encoding Failed
Export Error
Error compiling movie.
Unknown error.
- Source File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\tmpAEtoAMEProject-montage4.aep
- Output File: C:\Users\Default.BronyGue\Documents\not done\moddedchill_AME\montage.mpg
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
11/22/2014 10:06:45 AM : Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
I need some help! Any solutions?.
Computer Specs:
AMD FX-6300
8GB 1600MHz DDR3 RAM
NVIDIA GeForce GTX 650 Ti BOOST
1TB 7200RPM Hard Drive
Windows 8.1 Update 1(with latest updates)
EDIT(11/23/2014 8:31PM PST): For some reason, other projects work for me just fine. I am not sure why it is not working on one project.
Screenshot of a new project other than this I am rendering at the time of writing this edit:Can other projects can output to the same output location? Yes
Can other projects render with the same render settings (codec, format, etc.)? Yes.
If you create a new composition and just add a solid layer to it with no effects in the same project does it render? No. I still get the error.
Can you render that brand new comp with the same render settings, output settings, output location etc.? Yes.
If so, what effects are present in the offending comp? Twixtor Pro in all the cinematics/clips, Motion Tile and Transform for pan/crop & wiggle, Magic Bullet Looks and Bad TV Warping preset with just Wave Warp & Venetian Blinds for color correction, Gradient Ramp for text, Bad TV Warping preset with everything for effect, Transform for fade in/out, and ReelSmart Motion Blur v4.1.2 for motion blur.
Also, what scripts are you using? Just the Move Anchor Point script I found from one of Mt. Mograph's videos, Summit 16 - 2.5D Minecraft Steve - After Effects - YouTube.
Have you ever installed any third-party codec packs? (I've heard of some codec packs causing weird issues like this.) Yes, (not everything I have, just everything I can think of and find) I have K-Lite codec pack, Fraps, x264vfw, and Xvid MPEG-4 codec. -
Hello everyone,
I hope someone can help me.
I am using AE CC/Windows 7 on a Dell computer, 32 GB RAM, 64 bit op system, processors: Intel (R) Xeon (R) CPU x5670 @ 2.93 Ghz 2.93 Ghz (2 processors).
So far I had worked on many projects with no problems and then a few weeks ago the project crashed non stop. The problem was overcome when I got rid of all MP3s and converted them to RAM. Again this was an issue I didn't have in the past and I don't recall changing anything.
Now it seems it is impossible for me to export/render out a project into a Quick time file or even AVI. If its quick time I get this message: After Effects unable to render error an output module failed. The file may be damaged or corrupted -1610153464 and if I am trying to export with AVI I get this message: AE unable to open projects in the background 26:: 142)
This is happening with different projects.
I read the forums and heard that the problem may be a Bug with quicktime and H.264? I never had a problem with it before but again when I try to export AVI I get this error message:
AE unable to open projects in the background
I have a feeling it is quick time related. I have uninstalled and reinstalled QT but still get the problem. It will open old QT files no problem. I tried to download a bug fix update as one post suggested but I think I have the latest which is why it didn't work.
This particular project has a couple of quick media H.264 files. Do I need to convert them? Are they the cause for all of this?
I am sorry I really tried to look for answers in the forums before contacting you here but I cannot find a reason for all this mess, which again only appeared a few weeks ago with no problems for months...if someone can point out an area where I can start looking, I would really appreciate it. Thanks in advance.update: I converted all the H.264 footage which were in the project to WMV. And I was able to test export with AVI and it turne dout fine (like 10 seconds). However I still got the Error message: "After Effects unable to render error an output module failed, a filme may be corrupted or damaged. Error-1610153464 " when I tried to export H.264 QT..
I don't know what to do now, how can a problem which did not exist suddenly come up. How can I export a QT file? with AVI it will be massive!
Many thanks
Amanda -
I need help! when I am importing my NEF Raw files from my D3300 camera into lightroom 5 and try to use the "copy as DNG" button I always get an error message saying that "saying the file is not recognized by the raw format support". The whole purpose of that button is so that the file can be recognized... How can I make the "copy as DNG" button work as it is supposed too?? Thank you
Thank you for responding. So I essentially will never be able to use that button in lightroom 5? do I need to get LR 6? Will there ever be an update for LR 5 that will enable me to use it?
Does DNG Converter work within LR or do I have to upload pictures to my computer and then make a second copy in DNG format. and then go into LR and use them?
Thank you @dj_paige -
I just purchased the new Canon SX60 camera. Despite downloading and installing the latest version of Adobe DNG converter, I receive an error message saying that Photoshop CS4 can't open up/convert raw files (.CR2). This is the same file format as used by the SX50, with which I never had any problem. Does anyone have a suggestion on how to fix this problem? Thanks.
Camera Raw plug-in | Supported cameras I do not see that SX60 as supported. Just how new is the SX60 when was it announces. Its support is not even listed in ACR 8.7 RC
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i am having problems with Olympus .orf which cannot be read by Elements 10 and Lightroom 4. Both provide an error message saying that the file is not recognized. Any ideas? minzen
That camera model is too new for your programs. Every camera has its own raw format and ACR must be updated to include the info for each new model as it comes out. The workaround would be to download the free Adobe DNG converter and use that to convert your ORFs to DNGs that your version of Camera Raw can read.
-
Lost my iphone 3 and want to know how to remotely remove my email for imessages from that phone
Lost an iphone 3 and want to be able to set up imessages on my ipod touch for my child however it tells me that email is already in use. is there any way to remotely remove the email from the lost iphone?
Has nothing to do with your lost iPhone. Read here:
http://support.apple.com/kb/TS3510 -
I'm using Iphone 3GS, When I want to update the software to IOS 5 (latest software). It not allow me to update and prompt the error message say that the connection problem, time out on server. Any suggestion on this matter. Have try different date before.
Thanks.Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
Hi!
I upgrade my iPhone 5 from ios 7.1 to 7.1.1.
When it finished I wanted to restore with my backup but iTunes says that it can't because incompatible or corrupted.
What can I do then to restore my iPhone?Backups are only used for restoring iPhones via iTunes.
If you desire to go about another method for extracting data from a backup, use google to find out how (if possible) to make that happen. -
When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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