I lost my iphone and I use the locate iphone function to wipe to protect my information, but I cannot get the location to restore my iphone, can I request a permanent lock to prevent the thief from using it?

I lost my iphone and I use the locate iphone function to wipe to protect my information, but I cannot get the location to restore my iphone, can I request a permanent lock to prevent the thief from using it?, I call your call centre, your staff said they can do nothing, I am great disappointed as your advertisment said that we can protect our phone from lost, however, I think my phone has now been resale and reuse by others, but Apple cannot do anything with your so call "Find my iphone" function, I have brought 4 iphone and iPad for my family use, I will never use your product again and recommend to my company or friends anymore!
Philip Sin

You are not addressing Apple here at all.
Apple can do nothing. Sorry.
Like any other make of any other phone, they cannot permanently disable it.
The thief is responsible. Not Apple. You seem to be directing your anger at the wrong people.
No phone manufacturer will do this.
"I am great disappointed as your advertisment said that we can protect our phone from lost, "
It mentions "loss" NOT theft. you cannot find a mention of theft protection. Find my iphone is NOT theft protection and has never been advertised as such.

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[cid:[email protected]]
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[email protected]<mailto:[email protected]> - www. phillylaw.net
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