I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?
I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?
Welcome to the Apple community.
You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone.
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It may happen because sometimes things just go wrong.
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For the purposes of 'refreshing' your question so that others more expert can comment here is a link you should read-
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Hey appleIC!
Here is an article that will help you troubleshoot this issue:
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http://support.apple.com/kb/ts3989
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"I can't re-download Audiobooks I purchased."
That is true.
" I have tried the purchased queue and re-purchasing but iTunes tells me I will be charged again, "
True also.
" lastly it is not in my available downloads."
True again.
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Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
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Anything is possible.
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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