I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!

If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

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Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split i have a new laptop and now it keeps asking for the old ID or it'll erase my apps bought on theold account.

Hi, I need help and advice. Basically me and my ex partner both had iphones and synced it with the same computer under the same ID. We split up and now im trying to get all my apps and info onto my new laptop with a new account but it keeps asking me for the old apple ID which she is still using and she changed the password. i tried backing it up but still nohing. When i try to back up purchased items being apps etc its keeps asking for the old one. help

See Recover your iTunes library from your iPod or iOS device. But you'll still need the password.
Once you have the computer authorized to use the account she could change the password again to stop you buying apps on her card (assuming it's not on yours!). It would lock you out of upgrading them too but they should work unless she uses the deathorize all feature.
It depends on how amicable the split is...
tt2

Just installed ios5 and now email keeps asking for password

Why does one of my email accts keep asking for a password when I've already added one? Tried everything
Just installed ios5.

You have two passwords to contend with (more than likely). Your incoming and your outgoing.
In Settings, go to Settings/Mail, Contacts, Calendars/Select Your Account/Look for Outgoing Mail Server and review the settings there. 9.9 times out of 10, this is your internet provider.
Hope this helps.

Have a MBP mid 2009, had mavericks, changed hard drive and now have 10.6.8 and can't update to mavericks again. Any help?

Hi,
I Have a MBP mid 2009, 8 Gb RAM, had mavericks, changed hard drive to get more space (500Gb) and couldn't restart from time machine so had to install Snow Leopard, now have OS 10.6.8 and can't update to mavericks again. Any help?

You did not contact us. This is just a user to user forum where we try to help each other out. No one here works for Apple and as far as we know Apple do not even come here. Ring back the number you originally called on and ask for an explanation.
Cheers
Pete

My iphone 5s was turned off and now it's asking for the password which i don't remember

Please help. My son has the Iphone 5s. He used his fingerprint and of course a passcode when setting it up. Last night the phone was shut completely off and now it won't take his fingerprint and is asking for his passcode which he doesn't remember. Can anyone help with this?

Yes. If you've forgotten your passcode, use this article: iOS: Forgotten passcode or device disabled after entering wrong ...

I had a computer crash and Hard drive data lost, so I reinstalled Itunes on my new hard drive and now cannot locate ALL of the purchases I had done in the past.

I thought that ALL itunes purchases were held on the Apple server for itunes.
When I reinstalled my itunes on my new hard drive, there were NO histoical purchases on my itune account.
Any thoughts to a solution.
Thanks

Make sure you have at least iTunes 10.3.1, then go to the iTunes Store, log into your account, and click the new Purchases link under the Quick Links. The new iTunes in the Cloud service may allow you to re-download your purchased content (music, videos and TV shows not available for re-downloading in all countries at this time; movies and audiobooks not available for re-downloading at all yet). You can also do this from an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
Regards.

I transferred photos from iphoto to a Seagate external hard drive and now I cant access the photos

When I plug in the hard drive to my macbook, I can see the iPhoto folder but it tells me that it is not accessible since Time Machine is running.
All I want to do is pull a few pictures off of the hard drive. So frustrating! Any help is greatly appreciated!

I tried turning ogg Time Machine but I am still unable to access any photos. The actual message that I receive when I try opening iPhoto on the hard drive is 'You can't open the application iPhoto because it is in a Time Machine backup.' Am I trying to open the wrong thing? I have looked for photo files but didnt find any. Thanks for your help!

Time Machine turned off... and my Mac keeps asking for the TM volume!!

I turned off Time Machine because I am away from home and not using the external HD, but I keep receiving an annoying message: "Time Machine could not complete the backup... bla bla bla volume not found".
The funny thing is that I have even clicked "NONE" in the volume window before setting Time Machine off... and still TM doesn't stop working.
The message appears almost once an hour...and I can't watch a movie or do a presentation without having to click return on the keyboard to get rid of the error window.
Any suggestions?
Don't tell me to switch TM off... it's off!!!!!!

ascanio wrote:
Never used any of these apps... and I am not very fond of reinstalling the OS, since I keep it in really good shape already (Mac user for over 22 years).
Pondini wrote:
The easiest way is to select a disk temporarily, then turn TM Off.
Just don't use one if the message says TM will reformat, as it will do that immediately.
have you given that a shot ?
As of your experience, do you know any other setting file related to TM other than this plist in the root Library? I will look in the user lib as well...
sorry, no. i use my TC for TM backups so i never had a reason to turn TM off permanently.
good luck !
JGG

Upgraded from some very old Firefox version (16?) and now I'm not getting the new UI

I was having a pretty old version of Firefox (16?) and decided to upgrade it today. So I updated using the following steps:
1) Click orange Firefox menu button
2) Help> About
3) Click Check for updates and click update
But after Firefox updated I noticed that I'm not getting the new UI. Please take a look at the screenshot. I'm seeing the following issues:
* The Aero theme is not present. I'm still getting the old theme. Look at the top - there is no space above the tabs
* Got a huge right click menu (solved after updating Firebug)
* Buttons and UI is still old. Look at the Back/Forward buttons
* Bookmarks button is not present (in the website it shows on the right side next to the search bar)
* The whole browser still feels like the old one only when I'm scrolling around and surfing. I used the ne v22 in my office workstation and that felt more sturdy and crisp. I don't know whether this one is running on the old engine or some update didn't happen properly.
Please see the screenshot attached here: http://oi43.tinypic.com/keaesk.jpg

Bump. Could someone please help me to restore the Aero look to FF?

I've downloaded the past 2 updates for my iphone 5s and now it keeps asking me to trust my own computer and it wont even connect to itunes!

I've downloaded the past 2 updates for my iphone 5s and now it keeps asking me to trust my own computer and it wont even connect to itunes! I am current with software on both my computer and my iphone 5s. Now when I hook it up to my computer it still keeps asking me if I trust the computer and it won't connect to Itunes?

DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

=I got a replacement iphone 4 and now it keeps asking me for my kids passwords for the apple id. how do i remove their accounts without messing up their passwords?

=I got a replacement iphone 4 and now it keeps asking me for my kids passwords for the apple id. How do I remove their accounts without messing up their passwords?

An iTunes account cannot be transferred to or created on an iOS device by itself.
Did you sync your iPhone with iTunes when iTunes was logged in with your kid's iTunes account - did you transfer any iTunes content to your iPhone including apps that were downloaded with your kid's iTunes account?
If so, this is why you are being prompted for the password for that iTunes account.

I lost my original disk for photoshop 7... I need to update.. it won't let me.. and keeps asking for the disk.. even though the program is on my pc... How can i get my update?

I have photoshop 7 on my pc but have lost my original disk.... I went to update it and the update is not seeing the file on my pc... and it keeps asking for my disk.. but i can't find it...
How can i update it...

Ah, you had Photoshop 7.0 working, and now it's not. I see that as a separate issue to updating it. I'm not sure why it would ask you to update it.
Do you know whether you have 7.0 or 7.0.1 at this point? You might be able to do a Properties function on Photoshp.exe and see that info.
You could make an attempt to reset Photoshop's preferences to defaults. Press and hold Control - Shift - Alt simultaneously immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
Only other thing that comes to mind is to use Windows System Restore to restore back to a restore point where Photoshop was working, or restore from a backup (you do make backups I hope).
If that fails, and you need to do a fresh install but no longer have the original disk and serial number I'm afraid you may be out of luck. There's no place I know of from which to download a fresh full copy of Photoshop 7.0.
-Noel

I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

I had a windows laptop, and I save files like photos, documents, videos and other things on an external hard drive, and now I want to move those files to the Mac book Pro, and then move those files again to another external hard drive 1T. My question is:

I had a windows laptop, and I save files like photos,documents, videos and other things on an external hard drive, and now I want tomove those files to the Mac book Pro, and then move those files again toanother external hard drive 1T. My question is: Is it possible? Doing this willnot affect the files that I had in windows? No information is lost? or how cani do it?

Connect the external drive to your Mac and drag the files from it to your Mac's internal drive. Then dismount and disconnect the external drive, connect the 1TB external drive, and drag the files from the internal drive onto the external. Nothing will have been deleted from any of the drives up to this point; the files will only have been copied. Verify that the files are readable. There's no reason they shouldn't be; this is just a precaution.
Now if you wish to delete the files from any of the drives, drag them to the Trash, and Empty the Trash while the drive from which they came is still connected. If you disconnect the drive before emptying the Trash, the files you were trying to remove from it won't be deleted. They'll remain in the Trash and continue to take up space on the drive.
Note that if your external drives are in NTFS format, you won't be able to write anything to them or delete anything from them, though you will be able to read and copy the files they contain. The NTFS disk format is read-only to the Mac OS, unless you have a third-party NTFS driver installed. To make your drives cross-platform readable and writable, you must reformat them in the FAT32 or ExFAT format.

I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active. ???

I did set up the password when I got the phone and iPad months ago but never turned it on. Now it is asking for the passwords for both my iPhones and iPad and I cannot select not the have the passwords active.

If you do not want to use passcodes, why don't you just go to Settings > General > Passcode Lock and delete the passcode and set the lock to OFF. That will eliminate the problems all together.

I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

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