I lost my movies....they told me I had to change my security code when I bought another movies. now I lost all the other ones. And I cna't understand the instruction. They are wayyyy over my head.

oops...I wrote it all in above. here it is again. I bought a movie. then they told me I had to change my security code because they said it hadn't been used in long while. so I did and now I can't find my movies from the other file. Same name. new code. Whaaa..It says there are instructions somewhere but they are so far above my head I am in tears. I don't understand a word of it.. There must be an easy way to just bring them over to new setup. I am your grandmother so be nice.

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

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I downloaded a movie twice. How can I cancel the other one and get a refund?

I downloaded a movie twice. How can I cancel the other one and get a refund?

If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service.

Is there any way to add a digital copy movie to an iPhone without syncing with my iTunes library? I use iCloud to sync, not iTunes. So when I go to sync movies, it deletes the other ones I already have loaded on the iPhone. Thanks.

Is there any way to add a digital copy movie to an iPhone without syncing with my iTunes library? I use iCloud to sync, not iTunes. So when I go to sync movies, it deletes the other ones I already have loaded on the iPhone. Thanks.

or is there a way to upload the digital copy to store in my iCloud account?

HT5714 Why did I pay $19 for Start Trek Into Darkness pre-order, if Apple KNEW they were going to release a bundle on the release date and I could have got the other Star Trek movie for just $5 more? What the heck Apple, I feel completely ripped off.

Why did I pay $19 for Start Trek Into Darkness pre-order, if Apple KNEW they were going to release a bundle on the release date and I could have got the other Star Trek movie for just $5 more? What the heck Apple, I feel completely ripped off.
I didn't even have time to cancel the preorder as that processed a couple minutes before the bundle was posted.
Pre-orders are apparently not worth my time ever again.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Perhaps there will be something they can do for you.
Regards.

Can any one tell me how can I move to a different folder pictures, that I've cloned, without them staying aggregated? They all come together to the other folder and I don't want that- thanks

Can any one tell me how can I move to a different folder pictures, that I've cloned, without them staying aggregated? They all come together to the other folder and I don't want that… thanks

There's more to it than that.
Folders in Aperture do not hold Images. They hold Projects and Albums. You cannot put an Image in a Folder without putting it in a Project or an Album inside that Folder.
The relationship between Projects and Images is special: every Image must in a Project, and can be in only one Project.
Images can be in as many Albums you want. Putting an Image in an Album does not move it from the Project that holds it.
You can make as many Versions from a Master as you want.
What you want to do may appear simple to you, but it still much adhere to how Aperture works. I still can't tell exactly what you are trying to do (specifically: Images don't live in Folders; moving an Image from a Folder is non-sensical).
It can be very confusing (and frustrating) to get going with Aperture -- but it does work, and can be enormously helpful. If you haven't, take a look at the video tutorials on Apple's Aperture support site.
I feel as though I haven't helped you much -- but we need to be using the same names for interface items in order to get anything done -- and my sense is that you still haven't learned the names of the parts.

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

My LR 4 suddenly no longer recognized my memory cards. I am using the same cards and cameras but consisitently get the error message:"files not imported because the files could not be read. they are jpg and nef files...I am stuck without my workhorse! Any

My LR 4 suddenly no longer recognized my memory cards. I am using the same cards and cameras but consisitently get the error message:"files not imported because the files could not be read. they are jpg and nef files...I am stuck without my workhorse! Any advice is helpful. This has never happened in 6 years

answered in your other thread LR 4 suddenly no longer recognizes files.

I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!

I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!

You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store

I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal.

I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal. How do I have to proceed to unlock this feature in my iphone?
I would appreciate if you can help me.
Thanks!

Greetings alex.bonifacio! I'm very sorry that you're having connection problems with your iPhone 5. While would love to help in any way I can, the device must at least be on an active line of service with Verizon Wireless in order for me to be able to make any changes. I must therefore urge you to contact your local wireless carrier for your equipment options. Good luck and thanks!
DionM_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

The add ons i want to use are asking me to be able to continue to sign a liscense agreement...i dont know where they are to be able to sign them...one of the is WIRED-MARKER and the other is JUREEKA...thanx for the help

Question
the add ons i want to use are asking me to be able to continue to sign a liscense agreement...i dont know where they are to be able to sign them...one of the is WIRED-MARKER and the other is JUREEKA...thanx for the help edit
Details

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

I have a disc of Creative Cloud 6. Acrobat Pro does not work. I have used the other programs and they are fine, but when I try to open Acrobat Pro nothing happens. I am using Microsoft System 7.

what's creative cloud 6? do you mean cs6?
what version of acrobat pro do you have installed and what are you clicking to start it?

HT4993 I lost all my notes in my iphone 5s and so i went to my ipad and pulled the notes up and seen them for a Sec then they were gone. Please is there any way to get my notes back.

lost all my notes in my iphone 5s and so i went to my ipad and pulled the notes up and seen them for a Sec then they were gone. Please is there any way to get my notes back?

Do you have a back up?
If not you're into using file recovery software like File Salvage - you can download a free trial and it will scan the disk for you and tell you with might be recoverable. Actual recovery will require that you purchase the app. There may be many files with the same or similar names. Always recover the largest file size.
There are other such apps. Search on Macupdate or the App Store

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouT

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouTube for instance works just fine Siri works just fine. I can't make a call or receive a call whatsoever because all I hear is static and I haven't dropped the phone in water nothing has really happened this literally happened overnight

This is a wireless carrier issue. The fact that the speaker & microphone work properly for other apps is a great indicator that your device is fine.
Contact your wireless carrier about your call quality issue.

I backed up my macbook pro before they intalled a new hard drive but when I reinstalled, my book says it isn't compatible with Maverick and I can't get the last year of pictures or files back.

I backed up my macbook pro before having a new hard drive installed. They installed Maverick for me, but now My Book says its not compatible and I can't restore my files and pictures from the external hard drive. What can I do?

Simple if you have a complete backup of your old drive erase the new one and restore from your Time Machine backup. That will put your Mac back to exactly like it was before you had the hard drive changed.
In all honesty I have no idea why most all the Apple stores upgrade every Mac that comes through to Mavericks.
To do the erasing and restoring you need to either boot from the original system discs that came with your Mac or if it came with either Lion or Mt Lion use the Online Internet Recovery system. To boot to that at startup hold down the Command + Option/alt + r keys and keep them held down until you see a globe on the screen. Once thje Mac OS X Utilities screen loads use Disk Utility to Repartition the drive as one partiotion to remove all data from it. Then when that is done exot disk Utility and select Restore from Time Machine Backup. Have the TM backup drive connected before you start this process.

I downloaded a movie on my apple tv and now when I try to watch it tells me there is an error and to try later. I have tried several times over the last 5 days and nothing changes. Any help please?

I downloaded a movie on my apple tv and now when I try to watch it tells me there is an error and to try later. I have tried several times over the last 5 days and nothing changes. Any help please?

What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet

I lost my movies....they told me I had to change my security code when I bought another movies. now I lost all the other ones. And I cna't understand the instruction. They are wayyyy over my head.

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