I lost my my download and I'm asked if I want to buy it again
I down loaded 2 ringtones and somehow lost them and then when I try to down load them again I'm asked if I want to punches them again?
Ringtones are custom made and index by third party. Apple does not own re-download rights. It's a one shot deal. Hence, your responsibility to back them up.
Did you have an iCloud backup? Then you may be able to restore.
Similar Messages
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i have downloaded sevral movies like iron man and spy nevt door, and when i try to re download them it asks if i want to buy them again, how can i re download them without aying again?
You can't. Movies are sold on a one-time only download. You would have been reminded to back them up at the time of purchase, unless you had previously opted to supress such reminders.
tt2 -
I have just bought the whatsapp messenger for my i phone 4s but the screen is now frozen and the message keeps coming up to ask if I want to buy or cancel??? Help.
Terry,
Plug your iPhone 5 into your Leopard Machine.
Fire up iPhoto.
The phone should become available in iPhoto, and then you can import the camera roll.
-Alan. -
what should i do i cant seem to find it any where
Audiobooks are currently a one-time only download. Have you not still got a copy of it somewhere - on your computer, an iOS device, backup ? If not then you can try asking Apple for a re-download, but they are under no obligation to let you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I switched computers and have lost my previously downloaded and paid for music how do i get it back?
I switched computers and have lost my previously downloaded and paid for music how do i get it back?
What do you mean it's lost? Did you actually put it on the new computer?
Simply installing iTunes and logging into your account does not cause content to magically appear. -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again, I purchased a cd and it wont download one of the songs because it says its corrupt what can I do, I dont want to buy it again
After 4 repetitions I think I got that straight.
Answer: Return the CD.
Or did you mean this was an album you bought from iTunes, in which case it really isn't a "CD" (which is a hard, plastic, shiny disc) and I'm at risk of getting confused. If it is a corrupt file that you downloaded, delete the file and try downloading it again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies). Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
If it repeatedly downloads corrupted:
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface. -
I bought a ringtone on my old iPhone 4S and now on my iPhone 5 I tried to download it for my ringtone and when I hit buy it says I already purchased it and asks if I want to purchase it again. With anything else it just downloads free. It won't simply download. Any pointers to get my ringtone back?
Your ringtone will only be where you put it.
You get one download.
If you have failed to transfer it from your iphone to your computer, then do so. You can then sync it to your new iphone. -
Please have a device you've lost a year ago and is now asking for Aastgl and restore the iPhone5 firs
What is 'Aastgl' ?
If you mean activation lock : http://support.apple.com/kb/TS4515
then you will need to type in the account id and password that it's locked to, or remove it from your account (e.g. via http://icloud.com), or ask the person whose account it is to remove it from their account.
If you mean your answers to your security questions, then the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document. Can anyone give me assistance?
Hi Mbs@adobe,
It sounds to me like you're trying to open a PDF via one of the Acrobat online services, not via Acrobat. Did you install the file that you downloaded after you signed up? Once you do, Acrobat will be installed on your computer, and you can run it locally (you don't access an Acrobat Pro subscription via the web--it works just like a version of Acrobat that you might purchase from the Adobe Store, or a large retailer).
Then, you'll open the Acrobat application from your desktop and choose File > Open to open your PDF file.
Please let us know how it goes.
Best,
Sara -
I have upgraded to Lion, and want to upgrade my iPhoto 8.1.2, but when I try it says it was not purchased at a MAC Apple store, which it was. Then it asks if I want to buy 9.2.3, and I say yes. It responds with Product Distribution file can't be verified. Maybe damaged or not signed. How do I get this fixed, so I can download the new iphoto's that are available.
How did you move your iPhoto library to the new system? the recommended way is Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN -
I downloaded GarageBand on my ipod but I want to buy all the instruments how do I do that
I downloaded GarageBand on my ipod but I want to buy all the instruments how do I do this
All of the instruments are listed. It prompts you if you want to buy all of the instruments if you try to use one that is locked. If you bought your device after the iOS 7 release, you're fine and all of the instruments are unlocked.
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2 of my movies are no longer working in my iTunes or on my iPod Touch, One doesn't play at all and the other gets to about 29:00 than stops working and I don't want to buy them again. Then also when I added a non-iTunes movie and tried to have iTunes make an iPod/IPhone version it gave me error -4. What's happening to my movies?
I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.
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my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!
Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra
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